9 Car Rental Brands at La Guardia Airport (LGA)

Over two hours long wait at a stuffy hot waiting room in LaGuardia. No compensation, not even sorry for the long wait. Waisted half a day of our trip.

Reviewed: Nov 1, 2024

In the middle of the trip, a warning light came on that required an engine oil change - something that forced us to go into the Baguette branch on the way, apart from that the trip was good and comfortable

Reviewed: Sep 19, 2024

Very satisfied, the staff were very enthusiastic. I got a free upgrade since my model was unavailable.

Reviewed: Jul 29, 2024

Satisfied

Reviewed: Jul 9, 2024

Very satisfied

Reviewed: Jul 6, 2024

God and fast service. I have never picked up or returned a car so fast.

Reviewed: Oct 16, 2024

Good company

Reviewed: Mar 6, 2021

The customer service representative we had on the return was Tracy. She went above and beyond to help me with checking in the car.

Reviewed: Aug 21, 2019

The Dollar phone representatives were extremely unhelpful. They told me that I could return the car early and receive a pro-rated rate and when I arrived at the counter, I was told otherwise. I ended up returning the car early and paying the full amount. When at that point, I attempted to keep the car, per the original agreement, the counter representative become hostile and verbally abusive.

Reviewed: Jul 15, 2019

Good friendly service - although the place was a little hard to find. Vehicle was excellent. We used it for a shopping trip up to woodbury common - plenty of space for all of us and all our shopping.

Reviewed: Jul 2, 2019

Very satisfied

Reviewed: Jul 30, 2024

Charged for things I did not ask for

Reviewed: Apr 16, 2024

The car was comfy and clean. Compatible with iPhone

Reviewed: Jul 28, 2023

The car was perfect, also pick-up and drop-off. I only got ¨fucked¨ on the easytag, she told me I needed it but at the end only passed one tollport where I could have paid the 1,5 dollar and done. Now I was charged more then 200 dollars, sad.

Reviewed: Oct 11, 2022

The whole process was very friendly and professional.

Reviewed: Oct 11, 2022

Very satisfied! The pick-up and drop-off process is simple, the vehicle and service are both good. The deposit was refunded within half an hour after returning the car.

Reviewed: Jul 25, 2024

Very good

Reviewed: Dec 15, 2023

Hertz a reliable company to get rental car

Reviewed: Sep 30, 2022

Car was good, everything was fine, but i was given a damage car, its bumper was cracked, and at time of drop off they pointed it out

Reviewed: Oct 31, 2021

Great customer service. Process was fluid and painless. Friendly staff. The lady was polite, interpersonal, courteous, and provide quick service.

Reviewed: Aug 9, 2021

Very satisfied

Reviewed: Jul 24, 2024

Great car rental company. You can choose from various models of the same category. Many cars come with an EZPass, so you don't have to spend extra money renting one.

Reviewed: Mar 2, 2024

Un facture finale avec des taxes non prévues ....

Reviewed: Aug 24, 2019

Overall good

Reviewed: Feb 11, 2017

The store is large and has a complete range of vehicles. Even if you don't speak the language well, gestures will do. Especially when returning the car, it takes less than a minute, it's incredibly fast!

Reviewed: Feb 8, 2016

Excellent

Reviewed: Jul 6, 2024

Good

Reviewed: Apr 21, 2024

Overall good. The car pickup location was poor. Initially they said it's okay, but after re-queuing they said it wasn't, which wasted 2 hours. The receptionist had a terrible attitude.

Reviewed: Mar 30, 2024

No waiting in line

Reviewed: Oct 10, 2021

No line at pickup

Reviewed: Oct 10, 2021

Excellent

Reviewed: Nov 1, 2021

When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).

Reviewed: Oct 15, 2019

In the contract, it's highly important to arrive at my pick up time on time. I actually got to the place a few minutes early and the staff informed they had no cars available and there were 5 people in front of me waiting on a car. I was offered no compensation for their overbooking and I was not informed that if you leave the state of New York, you MUSt pay a toll to get back in to the state (I opted to not get a toll tag because I had not planned to use the toll on my journeys from NY to NJ and back). The vehicle felt like it had not be serviced in a while as the brakes on the vehicle did not respond as quickly as they should. I would not recommend Advantage to anyone, even if they are the cheapest, which seems to be because they do not service their vehicles and overbook.

Reviewed: Sep 2, 2019

Front desk customer service employee fought with me. Not part of my conversation. They have contacted me about the issue. Very unprofessional. Terrible employees. Customer service means customer service.

Reviewed: Aug 30, 2019

the car was not up to expectations. i feel i deserve a discount for having to wait for a bad car to show up. i left for my trip late and in a car too small to take my packed luggage.

Reviewed: Aug 28, 2019

The service attitude was decent, and the waiting time was very short.

Reviewed: May 28, 2018