8 Car Rental Brands at Lihue Airport (LIH)

Great

Reviewed: May 13, 2024

Satisfied

Reviewed: Jan 7, 2024

Staff were great, car was great, the queue to pick up the car was long, and only 2 or 3 staff taking the bookings. Surely the rental company knows exactly how many cars are booked per flight, and can therefore have sufficient staff on hand to deal with the influx. We had prebooked and prepaid, so only had to produce licence and sign off, but still had to wait in queue with others who either hadn't booked at all, or had booked and not paid. It was a long drawn out affair.

Reviewed: Mar 20, 2023

Basic car which I booked . Excellent service and no upselling which I appreciated

Reviewed: Dec 15, 2022

Great service, great car. Even when we called to extend the rental time period, the extension was reasonable and affordable. :-)

Reviewed: Jan 9, 2020

Very satisfied

Reviewed: Feb 16, 2024

Booking is simple and convenient, and picking up the car went smoothly.

Reviewed: Feb 16, 2024

Very efficient

Reviewed: Feb 9, 2024

Worked well. Unfortunately didn't get a Mustang but a Chevy instead. Still nice.

Reviewed: Feb 28, 2020

All perfect!

Reviewed: Jan 8, 2020

Great counter rep at thirty's in Lihue. Airport

Reviewed: Jan 30, 2023

Long line for pickup. only 1-3 people checking people in.

Reviewed: Nov 16, 2021

The process is smooth and easy. Car is ready when we got there. The lady at the counter wasn't really friendly because she insisted we should buy insurance for the car key which I think is just stupid. I already purchased super protection so I refused to pay more just to insure the car key!

Reviewed: Feb 29, 2020

If you don't understand English well, it can be really difficult.

Reviewed: Feb 11, 2020

Free shuttle bus from terminal to airport. Very friendly staff, fully recommended.

Reviewed: Dec 3, 2019

Took a long time to clean the car for us on a hot day, car drove well and was spacious but electric boot and electric sliding doors were super annoying and worst of all car leaked gas when filling up. Not ideal for a very expensive rental.

Reviewed: Aug 5, 2022

Well started off waiting in line for almost 2 hours. Then they were out of the car I requested, so hot something I didn’t want. The car was so little could barely get luggage in. Car had a miss in transmission when cold, convertible top was very temperamental, and tires all needed air.

Reviewed: Sep 14, 2019

Car was in excellent condition. There was a LONG line at the counter for pick up and I estimate we were in line for an hour after a long flight.

Reviewed: Sep 12, 2019

Advantage was horrible. They charged us $250 more for a bigger van and we waited over three hours with two very young boys. Who do I contact to get my money back?

Reviewed: Aug 5, 2019

Not enough staff at pick up. The counter people were great, but; Support staff seemed dis-engaged and unorganized. Rather than explain the details to each customer, maybe it would be good for everyone waiting in line to be reading the general terms and sign a terms contract based on what they read while waiting. This could cut the wait time in half or more.

Reviewed: Jun 22, 2019

Car was what was expected counter staff were friendly and easy to deal with, better than other car rental experiences.

Reviewed: Feb 3, 2019