9 Car Rental Brands at Nashville Airport (BNA)

Got a free upgrade at the counter, based on car availability. Excellent from start to finish. Couldn't have been more perfect. I would absolutely rent again, and certainly will in the future. 10/10

Reviewed: Dec 8, 2024

Lame upselling at every opportunity. Just give me the price already.

Reviewed: Sep 12, 2024

Overall good, they don't hassle you much after you decline the insurance upsell.

Reviewed: Apr 27, 2024

Pretty good.

Reviewed: Apr 20, 2024

It was horrible and shameful! Thrifty unilaterally assigned me an electric car. I had no way to recharge the vehicle. Thrifty charged me a $30/day upgrade plus tax. This was outrageous and tortious behavior and practice. I won’t use them again. I am owed $169! Is QEED going to pay me?

Reviewed: Nov 13, 2023

思っていた通りの車を受け取りました。大変満足しています。

Reviewed: Nov 10, 2024

excellent

Reviewed: Mar 25, 2024

They claimed the reserved model was unavailable and offered a free upgrade to another vehicle. They also said there were only Teslas with no charging stations available. Very poor experience, not recommended. The car had a very unpleasant smell.

Reviewed: Jan 4, 2024

The wait time actually meant we ran out of time to do what we had intended so it was disappointing from that perspective. However the process and car were outstanding.

Reviewed: Oct 17, 2019

First time renting in Nashville and the process was very quick. Even got a free upgrade to a Prius!!

Reviewed: Oct 10, 2019

The desk agent was great and the car was great.

Reviewed: Oct 30, 2024

Few people, no queue

Reviewed: Jul 5, 2024

The service was mediocre. Just normal. When I arrived, there were no cars left, so the counter offered me an upgrade. I came back two days later to switch cars. This shouldn't have happened, and QEEQ is assisting with the claim and refund.

Reviewed: Jan 31, 2024

We picked up our vehicle from Nashville Airport and the person who served us appeared disinterested and when we enquired about adding additional drivers he made us feel like we were making his life difficult. The person at the Houston end when we dropped off the vehicle however was fantastic and very helpful. The vehicle itself (Chev Suburban) was amazing and perfect for our group. Plenty of room for the 5 of us and a lot of luggage.

Reviewed: Sep 12, 2023

I was very surprised when they charged me more money

Reviewed: Jul 20, 2022

The charge for one additional driver, not allowed at the time of booking, was extortionate. It amounted to 29% of the original rental.

Reviewed: Aug 22, 2024

Satisfied

Reviewed: Jul 19, 2024

Very friendly

Reviewed: Jul 16, 2024

No the car didn’t exceed my expectations. Noisy, possibly in the drive train. Rear door sticky to open. I did contact Hertz via the messenger platform (which there response on that was excellent) Only problem their response was “Thank you for that! I have sent a request for our Emergency Roadside Service team to reach out to you directly. My sincere apologies for this inconvenience! -Sam” we didn’t receive a call…. Also, the hire got extended, we will return it this Friday 5th July as agreed. No need to bother getting Roadside assistance onto it now, we’ll put up with it

Reviewed: Jul 2, 2024

The car pickup process was quick. They asked about insurance, and when I declined, there was no further upselling. No extra charges for drivers under 25.

Reviewed: Jan 4, 2024

Rented an SUV but received a compact Corolla; the price was not adjusted.

Reviewed: Feb 26, 2023

For small upgrade fee we were able To het a better car with better coverage

Reviewed: Jun 10, 2019

There were additional charges when returning the car, which were resolved after communication, but the staff had an arrogant attitude.

Reviewed: Aug 22, 2017

Like: The car was awesome and hardy. Good on gas and sturdy on a 3 hour drive! Well done!

Reviewed: Sep 22, 2018

everything was great and awesome

Reviewed: Dec 3, 2023

Excerllant

Reviewed: Nov 29, 2022

The car was in excellent condition and the service was top-notch.

Reviewed: Aug 4, 2014