12 Car Rental Brands at Oakland Airport (OAK)

Hubo un problema de comunicación porque yo resido en Estados Unidos y por lo tanto cuento con mi licencia de conducir del estado de Nueva York. Por lo cual llamé a la compañía para preguntar sobre si era necesario llevar un pasaporte; ya que en ese momento no lo tenía conmigo y debido a que tengo la licencia de conducir estadounidense y me dijeron que no hacía falta. Sin embargo cuando lleguemos allí, me dijeron que como habíamos realizado una reserva española y obligatoriamente necesitábamos un pasaporte. Esto nos hizo tener que volver al alojamiento y nos hizo perder mucho tiempo y algo de dinero para volver a recoger el coche de nuevo.

Reviewed: Dec 2, 2023

The process was very easy and the counter was busy so budget must be a good company! Abis and dollar were super slow and some of us wished they would have been able to help us. But budget helps budget only.

Reviewed: Sep 10, 2019

I rented Hyundai Elantra, I gave Kia Soul. It is also good car but I don't think that this is the same class of car. I noticed after departure of rental parking a lot of glass pieces in the front, rear seats and in the trunk. It was dangerous for my health. I cleaned up carpets and trunk but it did not help. They were getting out from behind plastic pieces.Those pieces of glass was located in the trunk and front doors. I reporter it on buget station at the airport but they were helpless. I want to make a complain about condition of the car. I hope Budget or Easyrentcars will sort out this problem. Best regards, Krzysztof Jaron

Reviewed: Aug 25, 2019

Excellent service and price

Reviewed: Aug 21, 2019

The car was excellent value for money, in great condition and economical, very happy with the vehicle provided.

Reviewed: Aug 7, 2019

Muy buen servicio

Reviewed: Sep 21, 2022

Car needed maintenance and wasn't as smooth as it should be. One of the rare bad experiences with Enterprise.

Reviewed: Feb 19, 2020

La voiture était bien, mais elle possèdait quelques problèmes : - 1 : La voiture était assez ancienne et assez cabosée 2018 - 2 : Les essuies glaces étaient morts - 3 : L'airbag passager se déconnecte tout le temps ce qui est très dangereux - 4 : Problème de verrouillage centralisé sur la porte passager Sinon la prise en main était longue (30 minutes d'attente) mais l'accueil OK et le retour très facile. Je recomande

Reviewed: Jun 13, 2022

Surclassement car plus de véhicule de la catégorie réservée. Personnel aimable et rapide. Explications claires et conformes.

Reviewed: May 26, 2022

Very pushy to upgrade the car as the one I had booked was not very good. So she told me. Offered me a upgrade for $130 a day. I said no. She then said I could have it for $70 as day. On principle I said no as I didn’t like her attitude. The first price should always be the best price. She got very grumpy and I left. We go a upgrade anyway as they didn’t have any of the cars I had book.

Reviewed: May 19, 2022

Il m’a été remis un véhicule 4 portes au lieu de deux un model légèrement supérieur me semble-t-il Le temps de récupérer le véhicule à été un peu long je suppose qu’il n’était pas préparé la carrosserie était encore mouillé mais cela ne m’a pas gêné Satisfait du service Hertz Cependant ayant eu un dommage sur le véhicule bris de pare-brise j’attends avec impatience comment va se régler ce sinistre

Reviewed: May 18, 2022

Brilliant car, service and easy pick up and drop off.

Reviewed: Apr 27, 2022

good service good price

Reviewed: Nov 20, 2021

Très bon acceuil au guichet et très bon état de la voiture

Reviewed: Aug 7, 2019

Very good service told the guy ( jameel ) I am used to driving a truck he gave me a brand new truck... Both people were very pleasant..

Reviewed: Jun 5, 2019

Got upgraded as they couldn't find a GPS. They were very accomodating.

Reviewed: Apr 25, 2019

Excellent.

Reviewed: Feb 9, 2019

Cleanliness of car was mediocre.

Reviewed: Jul 21, 2020

The car was spacious and great gas mileage. It was in good condition. The customer service was professional and very kind.

Reviewed: Dec 25, 2019

Great customer service

Reviewed: Sep 13, 2019

Quoted one price and over charged 140$ dollars

Reviewed: Aug 4, 2019

When I arrived at the counter, the first problem was the type of car they had for me. I specifically rented a Chevy Impala, but was told I was getting a Ford Fusion. When I asked why I wasn't getting an Impala, the girl told me they don't have Impalas, and acted like they don't even carry them. I reluctantly agreed to the Fusion, but then was told there is a $500 deposit because I'm a local! Why? That's the company's policy. Period. I'm a 64-year old grandmother, so are they afraid I'll take it? Makes absolutely no sense. So, I asked if there was a rental agency that did not charge a deposit. No. Okay, who has a smaller deposit? Well, you can try them (pointing to Dollar/Thrifty) or them (pointing to Avis). I walked to the next counter (Dollar/Thrifty) and asked for an Impala and how much was their deposit. Yes on the Impala with a $200 deposit. I was going to a funeral about 300 miles away, and didn't trust my older car, so it was important to me to have a comfortable car. I will NEVER do business with Fox again.

Reviewed: Jun 21, 2019

Professional and polite demeanor.

Reviewed: Mar 21, 2020

The lady at check out was friendly, thought the lady at the counter was not so much. Nonetheless, happy with the car I got.

Reviewed: Feb 29, 2020

A bit of a wait to get a car as a vehicle was not immediately available for the size/class booked. In the end, they offered us a nominal discount to take a smaller car. Managed to get all our suitcases in the trunk, so eventually were on our way. All good.

Reviewed: Dec 13, 2019

The agent talked us into an upgrade which was not much more and we really enjoyed it.

Reviewed: Jul 16, 2019

Vehicle did not have a key fob. Vehicle was not inspected on return for damage.

Reviewed: Jul 14, 2019