12 Car Rental Brands at Salt Lake City Airport (SLC)

Very difficult to get on the phone to speak to someone specially on salt lake city airport!!!

Reviewed: Jul 24, 2023

everything was fine but at dropoff cart availabilty at dropoff position was way to inconvnt. i feel avis could remedy this and not religh on airport alone. thankyou for the service provided.

Reviewed: Jun 15, 2023

Spent too much time waiting to get our car.

Reviewed: Jul 4, 2019

Everything great...best experience ever at Fox and I have done many. William Devault at check-in was super and Dora in the return lot was fabulous!!

Reviewed: Oct 13, 2022

I did not appreciate the fact that my flight was changed to an earlier flight and FOX rent a car had vehicles available for me to use but since it wasn’t my time for pick up (even though I previously advised of the change and that I would still be bringing the car back earlier then the pick up) that I was charge approximately another $100 for a vehicle because I booked through QEEQ.

Reviewed: Apr 12, 2022

受け取りや返却は良かったのですが、車両の状態がはじめから悪く、かなり傷が付いている状態でした。 さらに、返却から２日後、何も連絡なく勝手に約１０万円程度の請求をかけられていました。 今、レンタル場所に連絡をして、状況を確認しています。

Reviewed: Nov 28, 2021

Excellent service and product. No complaints.

Reviewed: Aug 6, 2021

This was a terrible experience I will never use this again. I rented a Ford Explorer for a ski trip be I needed four wheel drive and space for gear. When I got to fox they said they don’t have any 4X4 and gave me a minivan and the guy at Fox couldn’t have cared less about how that would effect the trip. We ended up having to pay to take a bus because nothing without four wheel drive is aloud up the roads when it snows.

Reviewed: Mar 7, 2020

Great car and service

Reviewed: Aug 10, 2022

Dollar was great. The individual who helped me at the counter was awesome.

Reviewed: Aug 11, 2019

For a luxury rental with only 10,000 miles on it, you'd expect some things to be in good condition. First, the car had dings and scratches all over. We were told not to worry about it but if we were to take pictures. Glad we did because they tried to say we chipped the paint. But that wasn't the worst. We drove from SLC to Provo the night we got in and noticed the car was shaking a lot. We took the car to a Discount Tire in the morning to have it looked at. We planned to pay for balance and rotation ourselves just to save the hassle. BUT, two separate tire shops wouldn't touch the car because it was deemed unsafe. They would only put new tires on it. So we got on the line and it took about an hour to resolve it. They finally put new tires on with an account they had with Dollar. It delayed our day by about 3 hours total. Really irresponsible to not ensure their cars are safe before renting them. 2/32 tread on the tire with bare spots and radials showing. Absolutely something they should have cared to check and fix,

Reviewed: Aug 7, 2019

The pick up was smooth even with a small wait due to the queue. Staff was great and clear. We didnt get the requested Jeep but got something comparable. Delivery process super effective and all the paperwork was sent by email for safe keeping.

Reviewed: Jul 12, 2019

Agent put us in a SUV versus the Truck as it was not available and it turned out to be perfect! NO additional /hidden fees or charges was great!.

Reviewed: Jul 8, 2019

Car was great. Free upgrade.

Reviewed: Jun 1, 2022

Everything worked like perfectly. The right car was ready promptly and the return was efficient, friendly and flawless.

Reviewed: Aug 28, 2019

I pretty much received the desired vehicle. Well done Hertz.

Reviewed: May 1, 2019

Like: Had a small run in with a big rock (small boulder) which did some damage, but covered under our agreement. Did not have to use my own insurance. THANK YOU!
Dislike: Little longer than I liked checking car in but all due to my run in with a rock.

Reviewed: Jul 13, 2018

The Thrifty counter was closed from my experience due to lack of employees. The sign sent us to the Dollar counter where there was one woman with 15 people ahead of me and the line grew to 20 behind me. It would have been better for Hertz to help out with my check-in as they had some employees standing around and they own Thrifty and Dollar. This is a fairly common short of help experience for me and just feel bad for the one person working.

Reviewed: Aug 24, 2021

The car rental counter was not open when I arrived and I had to wait quite a while as when t did open there were many people in front of me, so it took quite a while

Reviewed: Jul 7, 2021

Counter staff could not have been more accomodating and even upgraded vehicle with no charge. Excellent experience

Reviewed: Nov 2, 2019

Temps d'attente assez long pour récupérer la voiture. La voiture était une catégorie C, comme demandé, mais le coffre n'était pas assez grand pour mettre 2 valises et 2 petits sacs à dos, il a fallut baisser les sièges arrières pour que les bagages rentrent. Pas d'état des lieux de la voiture, il a fallut prendre des photos des nombreux éclats de peinture. Un grand merci à Thrifty qui m'a permis de rendre le véhicule à Los Angeles au lieu de Las Vegas, sans aucun supplément. La restitution du véhicule a été parfaite, rapide et efficace.

Reviewed: Oct 16, 2019

Car did not exceed my expectation but was sufficient and convenient. Didn’t have to wait long for the whole process, maybe 10 to 15 minutes long and that’s including walking to my rental.

Reviewed: Sep 16, 2019

Great service

Reviewed: Sep 25, 2020

Had no idea that AVR was closed Sunday -- thus no airport shuttle. Thank goodness for Uber but would have appreciated a head's up!

Reviewed: Jul 29, 2020

Arrival- we needed a van and got a Dodge SUV. We were in the car a lot and it was crowded. The car widows were messy with kid or dog prints so we are not sure it was properly cleaned during Covid times. Car only had 1/4 tank of gas, so that is how we returned it. On departure, the agent was not at the location for our scheduled drop off time or able to give us a shuttle ride back to the airport. Uber cost $27.

Reviewed: Jul 21, 2020

The car we reserved was not available at pickup. We were given a large 12 passenger van instead. My husband had to return to the rental place later that day to get the car we reserved. The airport pickup was slow. They told us 15 min. It was 40 before they arrived.

Reviewed: Oct 5, 2019

The operation there wasn’t meant for large quantities of people. Only one person at the location renting cars for over 10 customers at the time of pickup.

Reviewed: Mar 27, 2019

terrible made me wait an hour for the car then overcharged me for insurance and wouldn’t take it off. i left message for customer service and they never called back.

Reviewed: Mar 20, 2020

Great service

Reviewed: Jul 8, 2019

This SUCKED I arrived. The budget counter could not find my reservation. Once I show them they then found 2 reservations. They could not figure it out so sent me into the main desk. These people were incompetent. I waited 30 min. Then when they got to me they told me that I had to wait 45 min for a car. Then at 45 min I check and they told me that they had no cars and there were > 10 people ahead of me. I walked over to Avis and book a car. I missed my appt.

Reviewed: Jun 22, 2019

Said I would pick the car up at 10:30, ended up getting there at 11:30. I was told that it would be 45 min to get a truck. After getting frustrated and telling them that I would take a car that wasn’t clean they got me one fairly quickly. Coming from someone who is executive elite with National I am not used to this level of service.

Reviewed: Jun 16, 2019

Everything worked extremely well and the car (Jeep) was very satisfactory.

Reviewed: May 10, 2019

Car did not have full tank of fuel, talked to someone and just brought back as half a tank. But good service

Reviewed: Oct 1, 2019

Good service. Only Problem with a seat belt of the car

Reviewed: Sep 21, 2019

Our car was brand new, service was great. Fantastic experience!

Reviewed: Jun 17, 2019

Nice upgrade to AWD due to the snow, perfect car.

Reviewed: Jan 27, 2019

Like: Armada was in good condition. 4WD option was nice for trip to Yellowstone. Drop off was painless
Dislike: Printer was broken so agent had to fill in form by hand. Got Armada because it was the first set of keys agent picked up, even though Expedition I reserved was in the parking lot. Decided not to switch because I didn’t want to walk back inside with two little ones. Car had 36,000 miles and ran fine, even though I was told on the phone my rental would likely have under 5000 miles on it.

Reviewed: Jul 24, 2018

Advantage did not have the car we want. They say that their cars are for first come first serve (base on customer that come in), even though I reserved it online. We have to upgrade and pay more for an SUV. Basically they gave us an option which isn't much option to choose from. They say reserving online only lock the price, but doesn't lock the car, which then I don't understand what is the purpose of me spending my time choosing the car for so long, because in the end, the car availability is in correct and it's totally up to what advantage have.

Reviewed: Jul 22, 2019

No. I expected a little more economical in terms of gas efficiency. It gave around 17 miles per gallon combine. Engine light was on during my first 200 mile journey.

Reviewed: Jul 2, 2019

I was obliged to take an SUV, when I had reserved a compact. Apparently for road to ski hills....would be important to advise customers ahead of time. Going from 112$ to 1085$ US is unacceptable. Then magically offering discounts to an unacceptable price is insulting. I was a solo renter, going from 112$ to 300$ was unaccepable. Then no indications on where I drop off the car, only 1 employee on return, waited over 30 minutes only to be told I just need to drop the keys in a box.

Reviewed: Feb 13, 2019

Showed her the forecast for warm,, sunny weather. Her answer “They’re always wrong!” We were very tired and wanted to get to our son’s house so we gave in. As I knew, it was warm and sunny the whole week—a big waste.

Reviewed: Feb 5, 2019

Lots of paperwork that took a long time to process. Vehicle had noisy tires that sounded out of round. Needed new wiper blades.

Reviewed: Jan 28, 2019