32 Car Rental Brands in Istanbul, Turkey

More options to choose and more cheep

Reviewed: Dec 23, 2024

First of all, the store is not located within the airport, which makes returning the car very inconvenient. Secondly, we booked a Jeep but received an MG instead, which is a downgrade. The car was smaller and lacked power. Thirdly, despite purchasing the highest-tier insurance through the rental platform, the store still insisted we buy additional insurance. The deposit for the car was extremely high—1000 euros—and even after returning the car, the deposit was not refunded promptly. Additionally, it was very difficult to contact the assigned representative.

Reviewed: Aug 15, 2024

It was a complete nightmare. Called the store clerk upon arriving at the airport, but couldn't understand them due to a heavy accent and poor attitude. After contacting customer service, I finally got to the store. The clerk demanded 200 euros for highway fees, threatening a 15 euro charge per camera if not paid. Had to pay 100 euros after further customer service intervention. Not sure if the clerk or all Turkish people are scammers. On one day, the car broke down and we were stranded on the highway. The rental company said we could only contact them via WhatsApp, but I couldn't receive the verification code. Kept asking customer service for help until we finally got a new car after a whole day's hassle, which completely disrupted our travel plans.

Reviewed: Jul 21, 2024

Very satisfied

Reviewed: Jul 14, 2024

Very good

Reviewed: May 30, 2024

차를 인수 받을때 풀커버 보험을 들었으나 계약서에는 표기되지 않았고 결제 금액 등이 표기 되지 않았다.

Reviewed: Nov 6, 2024

Do not use this car rental company, very bad experience. They charged extra money offline to change the car, the car was mediocre. After returning the car, they deducted fees arbitrarily without providing a detailed breakdown beforehand. Invoices were delayed, messages were replied very slowly, and calls were not answered.

Reviewed: Aug 21, 2024

Overall, quite satisfied. However, they repeatedly pushed insurance sales during the pickup process, and after completing the formalities, we had to walk 10 minutes to the underground parking lot of the Sofitel Hotel to get the car.

Reviewed: Aug 19, 2024

Very satisfied.

Reviewed: Aug 19, 2024

The car rental company is overall very poor. They said insurance costs 349 lira per day, but actually charged 450 lira. They forcibly charged 2000 lira for vehicle cleaning. They pretended not to speak English and didn't communicate well. I suggest avoiding this company. The car was in very bad condition, the tires had almost no tread, and the steering wheel was shaking.

Reviewed: Jul 24, 2024

Efficient and friendly service with no hidden charges.

Reviewed: Aug 20, 2024

Extremely convenient.

Reviewed: Aug 9, 2024

Average

Reviewed: Aug 2, 2024

Good service, bought full insurance.

Reviewed: Jul 30, 2024

Quick and convenient

Reviewed: Jul 15, 2024

It took a long time as they kept saying our entry stamp was unclear. Not sure what they meant.

Reviewed: Aug 20, 2024

The service was professional from start to finish, without any upselling of insurance or other services.

Reviewed: Aug 12, 2024

The front desk service was extremely poor.

Reviewed: Aug 23, 2023

Central in istanbul was very good

Reviewed: Aug 4, 2022

The service was okay, but the car provided was not as advertised.

Reviewed: May 21, 2022

The reserved car was unavailable, and I had to pay extra to upgrade to a BMW X3, cash payment only. They charged a 10,000 deposit on my credit card but only refunded around 500. I hope they can send me the detailed statement.

Reviewed: Aug 17, 2024

Very good, the pickup process was smooth and fully digital. All documents, including photos taken during pickup and drop-off, were sent via email, making them easy to access.

Reviewed: Aug 11, 2024

Satisfied

Reviewed: Aug 3, 2024

Satisfactory

Reviewed: Jul 13, 2024

The service was fine, and both picking up and returning the car went smoothly. The only reason I didn't give a full star rating is that the car provided was different from the one we reserved. We chose this car because it indicated that a Peugeot 208 could fit three 24-inch suitcases. Although I had doubts, I mentioned specifically that we needed a car that could hold three 24-inch suitcases. The store replied that this car can only seat two people and hold three 24-inch suitcases. So I was somewhat prepared, but they ended up giving us a Hyundai hatchback instead of the Peugeot 208, which was disappointing. If it weren't for the luggage capacity claim, I might not have chosen this package.

Reviewed: Apr 19, 2024

The staff at the store don't speak English, which made communication quite difficult. The pick-up and drop-off process took a long time and was inefficient, but the car was in good condition, and there was no upselling.

Reviewed: Aug 14, 2024

The car have a problem in the fuel indicator forced me to fill the tank while I take the car with half tank. The staff knows that the car have this problem but they did not informed me about it when I received the car. I asked the guy in your office to pay me half the cost of the fuel but he refused while it is your problem and not my problem.

Reviewed: Sep 3, 2019

Overall, everything was good

Reviewed: Aug 30, 2019

The stuff very helpful and nice, good cars but the pickup outside the terminal maybe 2 min and they start to clean my car after i have arrived and let me wait 15 to 20 min , but definitely gonna choose them again.

Reviewed: Aug 19, 2019

Airport transfers are very convenient

Reviewed: May 12, 2019

Very satisfied

Reviewed: Aug 14, 2024

Fairly satisfied

Reviewed: Aug 9, 2024

A very satisfying car rental experience.

Reviewed: Aug 3, 2024

Exceptionally smooth experience, received a new car with just over 100 kilometers on the odometer. The self-drive trip for half a month went very well, without any attempts to upsell insurance.

Reviewed: Jul 31, 2024

The service was excellent! I love the people in Turkey!

Reviewed: Jul 30, 2024

I don't recommend renting a car from this company. The overall experience was not good!

Reviewed: Aug 14, 2024

A terrible car rental experience. Absolutely avoid this company. They provided a car with numerous scratches, clearly intentional, and it's uncertain how many people have been scammed this way. The prior damages might have been caused by accidental bumps, but the condition of the car is almost identical to how it was before renting. They deducted the entire deposit and the car came with almost no fuel—just enough to drive a few kilometers, forcing you to refuel immediately. When returning the car, it's impossible to return it with no fuel since you'd risk breaking down on the way. This allows them to profit from the leftover fuel you return with.

Reviewed: Aug 4, 2024

When we picked up the car, the fuel tank was empty. The staff only focused on getting our signatures and did not inform us that the car had no fuel! I understand English, so they could have told me, but even without that, there are translation apps they could have used to notify me. They didn't say anything! We drove about 10 kilometers and had to stop by the roadside because the car ran out of fuel. Most importantly, when we called the company, no one answered! Another issue: the car they gave us was extremely dangerous. A maintenance warning light came on as soon as we started driving! They just took a lot of photos when handing over the car and didn't explain any important details. It feels like they only care about making money and not about our safety! At the gas station, we stopped and had someone inspect the car, and they told us the tire pressure was uneven and the wheels were loose! We had to get it repaired ourselves. When we asked to change the car, after a lot of back and forth, they told us there was no available car in the area. We were in the capital city, Ankara! I don't even want to talk about the return process. Overall, it was a terrible experience! Everyone, please spend a bit more money to rent a car at the airport, and go for a major car rental company. Avoid these kinds of rental agencies that do not ensure your safety!!

Reviewed: Jun 17, 2024

Please check my complaint and customer services communication with me by email

Reviewed: Jan 9, 2024

Overall rental experience was satisfactory.

Reviewed: Jan 7, 2024

Excellent service.

Reviewed: Aug 13, 2024

Very satisfied

Reviewed: Aug 13, 2024

Satisfied

Reviewed: Aug 6, 2024

Satisfied

Reviewed: Jul 29, 2024

Very satisfied

Reviewed: Jul 28, 2024

When we arrived at the car rental shop, the staff told us that we only had basic insurance and asked us to purchase additional coverage. We had already bought super insurance, so we contacted the Zuzuche platform. After several phone calls back and forth, we finally figured out that the additional insurance we purchased was provided by a domestic company and had no relation to the rental company. Zuzuche didn’t emphasize this upfront, so we were unaware, which caused an hour of hassle. Then there was the issue with the credit card guarantee. We provided a Bank of China VISA chip card that fully met Zuzuche's requirements, but it couldn’t be used for the security deposit. This issue couldn’t be solved, and we couldn’t pick up the car. The rental company demanded €100 for premium insurance and an additional €180 deposit before allowing us to proceed. We arrived at the airport at 10 AM but didn’t get the car until 1:30 PM. On the positive side, Zuzuche refunded us ¥562 for the super insurance. Additionally, the €180 deposit has not yet been returned, though they mentioned it could take up to a month, so it’s still within the timeframe.

Reviewed: Aug 12, 2024

The final rental was not Nissan.

Reviewed: Aug 12, 2024

Average

Reviewed: Jul 21, 2024

Credit card processing was slow, took too long

Reviewed: Jul 21, 2024

Average - they pushed insurance.

We bought basic insurance, but they made us buy extra coverage. Their English was not good, making communication difficult.

Reviewed: Jun 29, 2024

Absolutely do not rent from this company. They lure you with low prices and then scam you with the deposit. The basic insurance they offer has a deductible, and at the store, they push their own insurance. I declined and paid a deposit of 900 euros. They said this would cover any accidents or traffic violations. When I returned the car, there was a minor scratch on the front right side, but they charged the entire deposit. Despite multiple communications with Zuzuche, there was no resolution, and there was no proof of damage assessment or repair. This company is a fraud.

Reviewed: Jul 28, 2024

Extremely satisfied! Will recommend!

Reviewed: Jul 16, 2024

Good

Reviewed: Jul 5, 2024

Fantastic car

Reviewed: Jun 29, 2024

I was renting from a company ( Matcar ) .... But I was transferred to a company ( B2car ) .... The service was good .....

Reviewed: Mar 6, 2024

Overall service of the car rental company is good, but the service for customers with language barriers needs improvement. It would be helpful if the store provides a diagram to indicate the pick-up location. When customers have no internet access, the store should allow them to use its network for mobile translation.

Reviewed: Jun 16, 2024

This was my first time renting a car. I chose the cheapest car but opted for the most expensive insurance. I thought the staff would take me to the car, but instead they directed me to select one from the lot, so there's a high chance the car you pick might not be available and they'll give you another one. The staff also presented a paper while signing the agreement, stating that any issues with the glass or undercarriage would be the driver's responsibility. This is not a problem as long as you have purchased the highest insurance on QEEQ; local insurance companies can reimburse it, although you may need to pay upfront. You can just take the car yourself. AVIS is a big rental company, so they might overlook small details. When returning the car, follow the 'rent a car' signs, drive slowly and follow the instructions. Go to level R of the parking lot where there's a small office. The staff will quickly inspect the car and then you’re done. As long as there are no major scratches on the car, it should be fine.

Reviewed: Jun 14, 2024

It's acceptable, explanations were detailed.

Reviewed: Jun 11, 2024

Everything went smoothly. No need to queue for the car pickup, and the store was easy to find.

Reviewed: May 25, 2024

Satisfied

Reviewed: May 25, 2024

The service was excellent, delivery and pickup at our doorstep. They even provided a car with CarPlay for us.

Reviewed: Apr 14, 2024

There is no office at the airport. I called the rental company and waited a long time for them to arrive. The office is a ten-minute drive from the airport. The car had no fuel, and I had to refuel it myself. This company seems very small and unreliable. I do not recommend it. Picking up the car took too much time. It's better to rent from a company that has an office at the airport.

Reviewed: Feb 20, 2024

This is a fraudulent company. We bought insurance for 520 euros at the store, had a minor collision on the way and reported it to the police on site. The police issued a handling email to the car rental company at the scene. After returning the car, 850 euros were deducted from our credit card for repair fees. The car rental company said we did not report the incident to the police, so the insurance couldn't compensate!

Reviewed: Aug 18, 2023

The car was in good condition, with over 8000 kilometers on it when we picked it up. We had just enough space for three large suitcases with three people. If we had four people, there wouldn't have been room for the luggage.

Reviewed: Apr 13, 2024

Since it's a small company without a storefront, there was no queue. I received one-on-one dedicated service. The only minor issue was a discussion over currency conversion fees when paying, but everything else was satisfactory.

Reviewed: Jun 14, 2019

Car pick-up was easy and straightforward. A company representative met us at the arrivals hall and took us directly to the parking lot opposite. After verifying and inspecting the car, we received the keys. No unnecessary questions or explanations about operating the vehicle. They just informed us that the car had no gas and could only drive for about 10 kilometers. We also had to pay the parking fee ourselves when leaving the lot. I asked the parking attendant where the nearest gas station was, but he didn't speak English. Without further ado, I drove out of the airport, avoiding highways and overpasses, sticking to surface roads to find a gas station. I stopped on the side of the road and flagged down a taxi to ask the driver. He didn't know either. Just when I was about to despair, a passenger in the taxi told me to follow him. People in Islamic countries are actually very friendly, haha.

Reviewed: Feb 11, 2017

Picked up the car myself, returned it to the airport myself, no service at all, had to take the subway back to my accommodation!

Reviewed: Jul 15, 2016

There was no office at all. On the pickup day, I searched half a day at the airport and found no one. Eventually, I found someone who quickly handed over the car at the underground parking lot. Returning the car was equally troublesome, as I had to wait in the parking lot for someone to come as agreed. Completely unacceptable.

Reviewed: Feb 28, 2016

The car I got was not the model shown in my booking. I had to drive back to pick up point to request to change to another car after picking up the car as alert "Low Tyre Pressure" was lit on car's control panel. Later, the car they replaced was in very dusty and dirt condition. In addition, alert "ad blue low level" was lit and I have to refill the ad blue by myself on my way after driving the replaced car for a few hours. Fortunately, the rest of all was working fine.

Reviewed: Mar 20, 2024

OK Mobility held deposit €275 but on the booking it was mentioned only €91. They refused to give me car until i paid €275.

Reviewed: Nov 13, 2023

The staff are fishy, they asked two credit cards , then I refused, after they use one credit card. The staff very suspicious,not friendly,i will not deal with them and i don’t recommend them at all.

Reviewed: Jan 2, 2024

The company is very bad.... They stole 60€ More than it was written on the agreement, the staff are terrible, all they care about is your money and how to stole it from you, and then today they took 430 TL from my credit card without my permission I don’t recommend dealing with this bad company.... really it’s a very bad car rental company and bad staff

Reviewed: Oct 3, 2019

staff is knowledgeable and helpful

Reviewed: Oct 2, 2019

The car was super clean with all the features working fine. Only concern was that there was no person who was speaking english at the drop-off counter. So this led to a lot of confusion.

Reviewed: Sep 8, 2019

No car available upon arrival, they said it was due to an accident.

Reviewed: Feb 10, 2019

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

excellent company

Reviewed: Dec 23, 2023

Verdikleri araç gayet temiz ve sorunsuzdu. Teslim alma teslim etme süreleri hızlıydı. Genel olarak memnun kaldığım bir kiralama oldu.

Reviewed: Aug 21, 2023

The team were helpful and cooperating through the pick up and drop off with clear information. Special thanks to Firat who helped me with the incident I had at the drop off.

Reviewed: Jul 30, 2023

The staff at the rental company were very nice. There was a problem with my credit card when picking up the car, and it took a long time to resolve, but they were very patient throughout. The car was very new, a model from January 2022 with just over 20,000 kilometers on it. The car was very comfortable and easy to drive. Being a diesel vehicle, it was very fuel-efficient.

Reviewed: Aug 3, 2023

Not being able to speak English clearly, which bothered me. I received a car other than the one that was identified by me, where I booked a European-made car and received a Korean car under the pretext that the requested car was not available, which is supposed to give me a European-made car. The way employees speak nervously and are unclear due to their poor language and lack of respect for the other party because they are not understood. I will not make reservations from the same company in the future.

Reviewed: Oct 14, 2020

It was over my expectation. Great staff great serving!! I can strongly recommend Windycar to everyone!

Reviewed: Feb 19, 2020

Slightly annoying that the pickup location was way off airport. Needed to call the company for them to dispatch a pickup and take us to the airport. If dropping at IST, spare an extra HOUR at least for the dropoff process.

Reviewed: Dec 6, 2019

The car was bad, not in good condition, the break was bad there are sound from everywhere, i spent more than 2 hours to receive the car, i had to wait in the parking with my 1 yr baby, last thing the holding money not received yet since i dropped of.

Reviewed: Sep 14, 2019

Car was very good.

Reviewed: Jul 3, 2023

The service was terrible. I requested a sedan but was given a hatchback. It was late that day, and when they delivered the car to the terminal, only a hatchback was available. Their attitude was awful, basically like they didn't care. The worst part was all the unnecessary deposits they asked for, along with various miscellaneous charges. The car they gave was in poor condition, very noisy, and sounded like a tractor when reaching 90 km/h.

Reviewed: Sep 27, 2021

Not happy with interior car cleanliness. Rear salon was dirty.

Reviewed: Jun 22, 2020

Iyiydi

Reviewed: Jun 8, 2020

The car was not clean...

Reviewed: Apr 6, 2020

Extremely unreliable car rental company!!! Please be cautious! They charged a 500 lira deposit on my credit card when I picked up the car. I returned the car on January 21st, and the staff said they would refund the deposit within 2-3 working days. Today is February 12th, and I still haven't received the deposit. The staff on WhatsApp is now completely ignoring me. I've never encountered such a company!! Also, the car had no fuel when I picked it up.

Reviewed: Feb 12, 2020

The car was not similar

Reviewed: Dec 31, 2019

Thank you for the excellent service, airport pick & drop-off. I will recommend you to my friends.

Reviewed: Sep 21, 2019

They took more money

Reviewed: Aug 22, 2019

Horrible experience worst car rental agency in the world they don't have vw office at the airport they get me the car delivered to my hotel at 11:23pm and i was forced to take taxi to the hotel and pay for it now lets talk about the horrible car one of the dirtiest in the world they get me the car with empty tank dirty so much it look disgusting last thing they was trying to change road toll 470 turkish lira when i refused to pay without giving me proof for this amount then they mailed me the toll report tge second day to find out it was o my 160 turkish lira.

Reviewed: Aug 21, 2019

When I arrived in the airport sabiha Istanbul I found no office for the agency I contacted the company they told me we have your reservation but sorry no car available for you , You need to cancel your reservation, It was big surprise the company attitude And egnoranc although I came on time for pickup, Terrible experience with this company

Reviewed: Aug 21, 2019

I'm about to have surgery in a couple of days, otherwise I would definitely write about this terrible car rental experience. Even though it's clearly stated in the contract that the young driver fee is included, they still made me pay it at the store. Fine, I paid it, but the attitude when returning the car was horrible. The rental company's staff refused to answer the phone in front of me, pretending not to hear, and then made me pay additional charges. They said they were in a hurry to go home and urged me to be quick. The agreed time was 9 AM, but I arrived at 6 AM and was still rushed. They found all sorts of excuses to charge me more, including road tolls and extension fees, along with the young driver fee again. I showed them proof of toll payments, but they crumpled the receipts and threw them in the trash. I had to retrieve them from the trash myself. They didn't even use a pre-authorization; they directly charged my card. This was the worst car rental experience of my life. Please, Rental Platform, be more cautious in choosing your partners. Don't let such rental companies tarnish your reputation.

Reviewed: Mar 4, 2019

Waited for over three hours. I rented a Mercedes automatic MPV but was given a Ford manual instead.

Reviewed: Jan 5, 2019

Thanks

Reviewed: Aug 6, 2019

They took 200 TL additional and I don't know why and they do not speak English and not helpful at all it took me 2 hours to find them in the airport I'm really not happy with the experiance

Reviewed: Jul 17, 2019

They didn't mention any car damage when returning the car, but claimed there was damage the next day and charged me for it. Is this appropriate? Full of lies, do they think Chinese people won't bother with a few hundred bucks?

Reviewed: Jun 28, 2019

They don’t speak English The car was not in good condition

Reviewed: May 9, 2019

Rented a renault clio car. Renault clio gave the symbol because there was no vehicle available.If the company does not have a rented car, an upper segment car should have been given. Lower segment gave the car. Meanwhile you want the price difference. The company did not provide 900 miles. He said he had a 750-mile limit. I am not satisfied with the company. I want a refund. If you don't help, I'il sue.

Reviewed: Apr 19, 2019

Extremely dissatisfied. The staff didn't speak English, the service was inefficient, and the outdated POS system couldn't process our credit cards, so we couldn't pick up the car.

Reviewed: Apr 16, 2023

Gayet ilgililerdi teşekkürler

Reviewed: Jun 3, 2019

There are no fixed pick-up and drop-off points. Initially, the number given by the company was invalid. Both picking up and returning the car took over an hour. When calling to return the car, the person on the other end said 'no English'. Am I expected to communicate in Turkish? If so, please indicate 'customers must speak Turkish' in the notes next time. Regarding the car, we booked a Corolla but received a Renault, which is not what we ordered. Additionally, the gas tank was nearly empty when delivered. They said we should return it with the same amount of fuel, but how can one guarantee to use it all up exactly? This seems unfair. Overall, it was a very poor rental experience.

Reviewed: May 27, 2019

The attitude towards Chinese people was very poor.

Reviewed: Apr 17, 2019

The service was excellent! The rental company could deliver the car nearby or to the hotel, and the procedures were very simple. I have rented cars multiple times in various countries, and this company is the most convenient.

Reviewed: Dec 13, 2018

Like: Fast and efficiant and easy to communicate by Whatsapp
Dislike: I had to use translation app for all my chat with Vinn. But they were helpful.

Reviewed: Jul 27, 2018

Good

Reviewed: Sep 3, 2018

The vehicle was in poor condition, with dashboard warning lights showing. The speed was sometimes unresponsive. We were promised a 5.7 meter long car with an additional 15% fee, but were charged an extra 1500 RMB and did not receive an extended car. We rented two nine-seater vehicles, both were the same length.

Reviewed: Sep 20, 2015

The rental company's service was poor, they took my GPS and wouldn't return it

Reviewed: Sep 13, 2017

Incorrect car model

Reviewed: Aug 22, 2017

This company has no desk at the airport. The provided phone number was unclear with an extra area code, making me make over ten international calls, costing me 170 RMB. The so-called seven-seater was not as expected. The seventh seat could only be used by removing the luggage compartment cover, which was very small and only held four pieces of luggage, so we had to rent another car. The second car was manual, which wasn’t clearly communicated, causing us a lot of trouble. The person who delivered the car didn’t speak any English, so we had to communicate through numerous phone calls with the company. Main points: 1. The car wasn’t as described, resulting in extra costs for the customer. 2. The poor communication service wasted our time and money. This was the worst experience among all my rentals from Zuzuche, making me doubt their service and influencing my future choices.

Reviewed: Sep 13, 2015

Very good

Reviewed: Oct 21, 2019

Not bad, worth recommending, very convenient

Reviewed: Jan 24, 2019

Excellent

Reviewed: Aug 27, 2018

The process of picking up and exchanging the car was very smooth!

Reviewed: Aug 18, 2017

Pickup was convenient, got a free upgrade to a Renault Flu. Lost the car keys in Antalya, but got the car towed to a locksmith company and had the entire locking system replaced. Fortunately, I bought full insurance coverage before the trip, so all the costs were covered.

Reviewed: Jul 22, 2017

After getting off the plane, passing through customs, and collecting our luggage, we saw a row of rental car company counters about 100 meters away in the arrivals hall. An employee from Thrifty seemed inexperienced and was unsure of what information to enter into the computer form. He kept pushing for additional insurance. The whole process of picking up the car took over an hour, and they placed a 750 Lira hold on my credit card. The notarized Chinese driver's license that I had painstakingly prepared in advance was not needed; showing the original Chinese driver's license was sufficient. After completing the paperwork, the rental company did not require us to take a shuttle; they directly brought the car to the airport arrivals parking lot. The car was a Hyundai with 10,000 kilometers on it, still fairly new. When we refueled for the first time, we realized it was a diesel car. When returning the car, we couldn't find the 'Return Car' sign, so we drove directly into the airport parking lot and went to the counter to return it. It was very convenient, but we had to pay an additional parking fee of around ten liras. In Turkey, every vehicle is equipped with an automatic toll module; there are no manual toll collectors. There are two toll companies, and our car was registered under HGS. We just had to pass through the HGS gates at toll points. However, twice when entering, the green light did not turn on, indicating that the toll module was not detected, which caused the sensor to beep at the exit. We were fined 33 liras for each of these instances. Normally, four hours on the highway costs only 12 liras. Yesterday, my credit card was charged a total of 75 liras for tolls, which is not too much.

Reviewed: Nov 15, 2015

This was the worst car rental experience ever. Thrifty's counter in Istanbul is in the domestic terminal, which is quite a long way if you arrive internationally. After finally finding it on my own, I arrived at my scheduled pickup time of 6:30 PM, but the staff were very slow. I had purchased extra full insurance through QEEQ beforehand, but the Thrifty staff didn't accept it, insisting that I had to buy their full insurance, or they wouldn't give me the car. The SIM cards at Istanbul Airport are expensive, and I planned to buy one outside the airport, but I had no choice but to buy an overpriced one at the airport to call QEEQ customer service. Due to the late hour and the upcoming Lunar New Year, QEEQ's customer service verbally agreed to help me cancel the insurance I bought in my home country. Finally, after all this hassle, I left the airport with the car at around 9 PM!!!! And it gets worse... When I checked the tires at pickup, I found they were nearly worn out, but the staff refused to change the car. I had to drive away with tires that had almost no tread. Later, a historic snowfall hit Istanbul… the car got stuck countless times… Overall, it was a very unpleasant rental experience. I chose Thrifty because their prices seemed cheaper. I strongly advise anyone coming to Turkey not to choose them!!! Not to choose them!!! Not to choose them!!! I've said it three times because it’s important!!! It's a total scam!!! Better go with a major car rental company!!!

Reviewed: Nov 13, 2015

Very reasonable prices

Reviewed: Sep 14, 2015

Firstly, I think the information on the QEEQ website is very problematic and does not match the actual situation. 1. The car pickup point at the Asian airport is not only outside the airport but also 3 kilometers away. You must call the car rental company to have someone bring the car. This is extremely inconvenient for those of us who do not want to buy a SIM card and are not allowed to use international roaming. 2. QEEQ insisted that we need an international driving permit before the trip. After repeatedly calling internationally and upon arriving in Turkey, we were told that a translation document suffices. 3. The manager of the car rental company was very enthusiastic, but one guy was very cunning, trying to persuade us to refuel with the best gasoline, although regular gasoline would have been fine. No other upselling; overall, it felt good.

Reviewed: Jun 9, 2015

Great service! Very enthusiastic! The car pick-up and return process was smooth and I am very satisfied with this car rental experience!

Reviewed: Nov 19, 2014

The staff love to joke and are very friendly.

Reviewed: Jul 16, 2017

The car pickup location at the airport doesn't have a storefront, which is a bit inconvenient, but the vehicle is very new!

Reviewed: May 1, 2015

Pretty good overall.

Reviewed: Feb 22, 2015

We originally booked an SUV, but there were none available when we arrived at the store, which was very frustrating. They upgraded us to a BMW, and we were quite satisfied with this resolution.

Reviewed: Oct 14, 2014

The service was very good, the car was great, and the price was reasonable. Overall, very satisfied. However, the payment was not in euros but converted to lira.

Reviewed: Aug 7, 2014

Attentive service

Reviewed: Feb 21, 2017

The service was good. After landing at the airport, I contacted them by phone and staff showed up. They gave me a white Renault, which was the car I had booked. It had only been driven over 10,000 kilometers and was very easy to drive. It accompanied me through the grasslands and along the coastal roads without any problems.

Reviewed: Nov 7, 2013