16 Car Rental Brands in Marseille, Provence - Alpes - Cote d\'Azur, France

Car was very good. Wait to collect was frustrating because Saturday afternoon appears to be car rental busiest time.

Reviewed: Aug 31, 2024

The rental car had an additional charge of 60 EUR but I'm not sure why. There was a chip in the car's window that I didn't notice when picking it up.

Reviewed: Jul 13, 2022

On a eu un délai de 2h30 pour récupérer le véhicule. Inadmissible avec peu de personnel pour un nombre important de location connu. Bien évidemment attente debout dehors au soleil...

Reviewed: Sep 2, 2019

처음 거래했는데 좋았습니다

Reviewed: Aug 25, 2024

Reservamos un coche y nos dieron otro inferior por el mismo precio. Enseñábamos al reserva y no se hacían cargo

Reviewed: Aug 3, 2024

Overall okay, just a bit slow.

Reviewed: Jul 4, 2024

return was smooth and enjoyable. The pick up whole process is horrible and full of inconvenience. The Goldcar doesn't accept amexrican express. When charge the debit car 1400 euro for deposit, they just do the conversion and make it 1260 Pounds themself . then when they later return deposit, they then return 1400 euro which converted automatically to 1200 pounds like market rate. So we just loss 60 pounds for nothing by the Goldcar customer named Hugo service person incompetence work.

Reviewed: Apr 16, 2024

Courteous staff, car in decent condition if a little worn. Returned without any hassle. Would recommend to others.

Reviewed: Apr 19, 2022

Very satisfied

Reviewed: Jul 29, 2024

The car did exceed my expectations, really good for our purposes. There was damage to the bonnet of the car that had not been reported and had I not noticed it I could have been held liable hence I have marked down the condition of the car. As there were 2 off us in the car it should have had 2 hi- visibility vests. It’s law in France that every person in the car has a vest in case of an issue. There was only one but when asked for we were supplied with one after 10 minutes or so. None of the staff seemed to know about this requirement. Other than that, very happy and would rent here again.

Reviewed: May 30, 2024

Since I had my insurance with QEEQ AVIS informed me that in case of accident I will be charged with the cost of repairs and reimbursed by the insurance I had Fortunately, no accidents and this saved me from a lengthy hassle

Reviewed: Jun 5, 2023

Picked up the car in the morning, the process was quite fast

Reviewed: Aug 13, 2020

Difficult to locate counter at Marseille airport. Counter staff helpful (spoke English). More difficult to locate correct drop-off location in Paris.

Reviewed: Dec 22, 2019

The car rental process was very fast.

Reviewed: Jul 27, 2024

The service at the store was excellent. The car provided was very new, less than 10,000 kilometers, and very clean. When returning the car, the fuel gauge did not show full because the C3's gauge had some issues. After explaining this to the lady at the store, she was very helpful and had a great attitude. She processed the return for us immediately, and the speed was super fast.

Reviewed: Oct 16, 2023

The staff specifically reminded me to return the car with a full tank of gas. In reality, they added a prepaid tank of fuel. On the morning of the return day, I refueled the car to full. In the afternoon, I received a message that my credit card was charged. I checked the records and found it was for the prepaid fuel.

Reviewed: Oct 4, 2023

I was dupped into taking an upgrade, when I understood that the car I booked wasn't available.

Reviewed: Apr 14, 2022

Personnel d’accueil a la remise désagréable usant de tous les stratagèmes détournés pour vous mettre d’office des prestations supplémentaires sans votre accord et même malgré votre désaccord et sans vous les montrer en vous obligeant a signer sans récapituler votre facture. Attention au systeme de signature électronique qui ne vous permet pas de voir le montant total de votre location. Pratique commerciale mauvaise et douteuse qui ont brisée la confiance dans la compagnie budget que je ne reprendrais plus jamais.

Reviewed: Jul 22, 2019

The pickup and drop-off process was very convenient and quick, and the car was very new.

Reviewed: Jul 26, 2024

Quite convenient

Reviewed: Oct 27, 2019

Excellent service by Sabrina was very pleasant and helpful

Reviewed: May 1, 2019

Only query is that the returned Deposit was less than the original deposit paid with no explanation

Reviewed: Mar 28, 2019

Too few counters, long wait in line.

Reviewed: Sep 12, 2018

Great service.

Reviewed: Jul 20, 2024

Due to having multiple drivers, we were informed about the young driver fee and additional charges only when returning the car. This doubled the cost and exceeded our budget.

Reviewed: Jul 2, 2024

Great! This car rental company allows online check-in in advance, so no need to wait in line.

Reviewed: Dec 26, 2023

Average service

Reviewed: Aug 21, 2023

The store was easy to find, but there were a lot of people in line upon arrival. There were over a dozen customers ahead of me, and the staff was working very slowly. The reserved model was not available, and I was given a smaller manual car that couldn’t accommodate five people. I arrived at 10:00 AM to pick up the car and had to wait until 3:00 PM, which wasted a lot of time and disrupted my plans.

Reviewed: Aug 11, 2020

Okay

Reviewed: Jul 13, 2024

Car was great but long wait in the airport

Reviewed: Sep 7, 2019

I booked for a Peugeot 2008 but it was not available. I was given a car of the same class, Fiat 500x, but with a trunk way smaller. The car was really thing for my luggages.

Reviewed: Aug 18, 2019

Wasn’t sure if I’d get the car I’d been promised at such a low price, only downside was how long i had to que at the counter

Reviewed: Jul 1, 2019

Thankfully Hertz stayed open past midnight at MRS and I was able to pick up my vehicle !

Reviewed: Jun 26, 2019

We had a problem at pick-up as the location was closed so the shuttle from the airport was not available (they were not expecting us) and an employee returned to the location especially to open up for us.

Reviewed: Jul 8, 2024

Very good, extremely satisfied

Reviewed: Jun 24, 2024

The staff at the rental company were very friendly, and the car was brand new.

Reviewed: Jun 19, 2024

Europecar offered me a SERES3 EV. I asked them for another car such as Peugeot, Renault, Citroën, etc, but they said they have only Chinese EV cars or Tesla for extra 100 €. I didn't accept Tesla, and take Seres3. During my drive on the first day, the car had problem with electric system. I went to the Europcar Agency in Montpelier Airport. At the beginning they refused to change the car. I called Europcar Help Center and QEEQ help center but didn't contact to anybody. I resist to change the car and they accept to change the car with MG4. This EV car was OK and I completed my travel without another problems.

Reviewed: Apr 28, 2024

Good service

Reviewed: Apr 13, 2022

First experience of an electric vehicle and loved it, but was provided with no support when I picked it up, simply told all the instructions are in the car – they were, but all in French! It wasn’t straightforward and I only managed thanks to some kind passers-by who saw me struggling at the charge point.

Reviewed: Nov 3, 2021

The agent kept forcing us to buy insurance, otherwise he would make it difficult for us to get the car. I told him I already had full insurance, but he didn't acknowledge it and forced us to buy insurance using documents in French, and made us sign. It took two extra hours before we got the car. This felt like fraudulent behavior. As it was our first time renting a car, we didn't know any better and had to comply to get the car. Later, we saw two extra charges on the bill: 212 euros and 265 euros, but we don't know what they were for.

Reviewed: Jun 12, 2023

There was a bit of a language barrier at first, and the staff seemed quite impatient and unfriendly towards Chinese people.

Reviewed: Jun 13, 2019

Our flight landed very early which meant we were at the counter at 9:45am for a 10:30 booking. The staff were unable to access the booking until 10:30 which meant a 45 minute wait. Not great when you have been traveling since 4am! Other than that it was a very smooth experience and we will definitely use Dollar again.

Reviewed: Sep 6, 2022

The company you provided the rental with (interment) have sent me an unreadable invoice and have charged me an additional £50 to my credit card without my permission, after they had cleared my rental and said there would be no further charge. The email address from which they sent the invoice is a no reply address so I cannot even reply. This is totally unacceptable and to take additional money without my agreement is fraudulent.

Reviewed: Mar 11, 2020

Would absolutely not recommend Interrent to anyone. It took over 60 minutes to get the vehicle and once at the counter they charged me an extra 80€ on "basic services". Once that was over, the car was as expected, but they didn´t even have the thought of cleaning it. Overall a bad experience.

Reviewed: Sep 19, 2019

We did not get the car we wanted. We were not given any other option than what we got 'take it or leave it'. They were totally over the top in trying to sell insurance. They insisted on a credit card (which a lot of people don't use anymore). Why not take a deposit on a visa debit. We had to pay c€250 for this reason. The building is overcrowded and their process is too slow. It is not obvious to take a ticket when you arrive.

Reviewed: Sep 13, 2019

The airport rental desk staff claimed I had zero insurance and tried to make me sign a document to acknowledge it. Allegedly nobody has insurance with inter rent. I object to have vastly different expectations between booking and actual execution. If you are aware of what inter rent / gold car are going then you need to make your booking more transparent. If not, you should take this up with them and stop trying to extort customer at the desk

Reviewed: Sep 8, 2019

Prix intéressant mais Longue attente pour récupérer le véhicule, montant de la caution très importante si vous ne prenez pas leur propre assurance. J’ai du faire noter plusieurs rayures qui n’avaient pas été mentionnées sur le contrat d’origine.

Reviewed: Jul 25, 2019

Le temp d’attente est un peu trop long quand on vient en famille a cet emplacement. Et peut-être afficher un plan détaillé dans les réservations.

Reviewed: Oct 21, 2019

Long waiting time, excessively long for the car return, I have almost lost my flight for the bad service I have received at Goldcar (used by Rodhium).

Reviewed: Sep 9, 2019

Personnels très accueillant, service très rapide, je recommande rhodium à tout le monde

Reviewed: Jun 14, 2019

An additional 60 euros was charged because the driver had less than 5 years of driving experience. Poor service!

Reviewed: Oct 23, 2018

Our flight landed early and we got through baggage handling and passport control early which meant we were an hour early to pick up the rental. However thrifty would not let us pick up the car or even queue up until the time we had scheduled not even for an additional price. The car was there and ready so this seemed really odd

Reviewed: Sep 3, 2019

The car was just as expected so no complaints it just took a long time to pick the car up due to the lack of staff serving on the counters

Reviewed: Aug 15, 2019

Few cars available in the catagory reserved. The car offered was dirty , full of scratchs !

Reviewed: Jul 15, 2019

2 personnes au guichet pour 10 personnes qui attendent. rien de bien mechant. accueil courtois et assez pro meme si un peu trop insistant sur la vente d'assurance. mais voiture (captur) dans un état lamentable, sieges sales, carrosserie rayée, et surtout freins sur les disques, donc voiture vraiment dangereuse. avec seulement 44K au compteur ca fait beaucoup. pourtant habitué de firefly je n'avais pas eu de gros soucis avec eux. ce qui m'a le plus gené c'est l'explication du resp d'agence qui m'explique que les voitures ne sont pas cheres et qu'ils ne facturent plus le nottoyage...cela explique des voitures sales et en mauvais état mecanique.

Reviewed: Jul 15, 2019

Rescue and car replacement were not timely after the vehicle broke down, and insurance responsibility was shirked afterwards.

Reviewed: Jul 3, 2017

Although we reserved a Peugeot 207 and got a Volkswagen Polo 1.6L at pick-up, the car was brand new with a large trunk, so we were satisfied.

Reviewed: Oct 29, 2013

Very good

Reviewed: Aug 21, 2013