8 Car Rental Brands at Memphis Airport (MEM)

Avid has always been reliable. The car provided was a Nissan, which has a slightly smaller trunk compared to a Camry.

Reviewed: Mar 29, 2024

Very satisfied

Reviewed: Mar 31, 2024

The customer service is very good, but they close a bit early. They close at 8 PM on Sunday.

Reviewed: Jan 31, 2024

The overall experience was great. Only thing that I wished I could change was the vehicle I received. I’m 6’8 and was looking for a larger suv instead of the one I was assigned.

Reviewed: Nov 1, 2019

They should have more variety of cars

Reviewed: Sep 26, 2019

Why do you doing long time to pick up car

Reviewed: Aug 13, 2019

Like: Easy to Drop the car off
Dislike: Cars are located a 10 minute walk from the baggage area and Memphis humidity is TERRIBLE

Reviewed: Sep 18, 2018

Right front tire on the vehicle was nearly bald

Reviewed: Nov 25, 2021

They didnt have enough cars. Had to wait at airport. Started my trip 1 hour late

Reviewed: Feb 20, 2020

Line was long in the cold weather just for me to find out I had to wait 24 hours to pick up rental since it was reserved with my debit card. After a 90 min wait, I was on my way.

Reviewed: Feb 5, 2020

Shocking treatment from their call centre. Had to take car back despite a hurricane. They refused to help despite state of emergency issued by president trump for Louisiana. The airport was closed, there was no public transportation, no taxis, no uber or lyft. The thrifty office was open so we were forced to return the car, driving in dangerous conditions with no means of getting back to the city. Thrifty call centre refused to transfer me to branch and insisted on the car being returned or they would charge: never again!

Reviewed: Jul 25, 2019

The 3 young ladies(?) working customer service at THRIFTY was Rude ,attitude sucks ; they don’t need to be working there.. My party , we had to wait 2 hrs are more for a vehicle, the date of pick up slot of people had to wait .. They need to work on CUSTOMER SERVICE SKILLS

Reviewed: May 23, 2019

Amazing experience! I was nervous about hiring abroad as you read so many horror stories about being over charged at the airport. After booking online I then phoned my local branch here in Scotland - they checked my booking confirmed I had all insurance I needed. Arrived at airport - amazing first class customer service from this lovely girl. Then collected car literally 5 minutes later.

Reviewed: Dec 29, 2019

Like: New car, good comfort. New and Updated GPS, that was important to us.

Reviewed: Apr 17, 2018