8 Car Rental Brands at Kona Airport (KOA)

We were charged an additional 300 USD for some reason.

Reviewed: Dec 6, 2024

Great attitude. Even if I'm not satisfied with the car, they immediately replaced it.

Reviewed: Apr 30, 2024

Si bien no tengo nada que decir sobre el coche porque fue 100 % bueno, me llamó la atención el alto consumo de combustible, habiendo sido conducido en condiciones normales.

Reviewed: Mar 30, 2024

借りる際のカウンターは少し混んでいましたが、スムーズに借りる事ができました。保険のことに関して、私達が理解できない英語に接した時にも、翻訳サイトを使用して説明してくれました。

Reviewed: Jan 15, 2024

Had to wait longer than expected to pick up car, otherwise great

Reviewed: Feb 3, 2020

プレミアムクラスの車ではなく、ミラーもくすんで見えにくかった

Reviewed: Dec 6, 2024

予定通りの車だったので良かった

Reviewed: Dec 3, 2024

車を受け取るまでに30分ほど待ちました。車体の傷チェックはないので事前に写真など撮っておいた方が安心です

Reviewed: Nov 16, 2024

自分で選べて乗ってみたかった車にのれました

Reviewed: Nov 14, 2024

heartsの受付頂いた女性担当者は、手際もよかった。しかし、フロントで搭乗者保険を加入していたにもかかわらず、加入を勧められた。加入証明のプリントを見せて加入済みであることを伝えたところ、スムーズな対応をして頂いた。

Reviewed: Oct 30, 2024

カウンターのスタッフがとても親切で保険についても色々と教えてもらい、とても助かりました。前回、thriftyで借りた時は、カウンターのスタッフに保険についてだまされたので、やはりちゃんとした会社で借りないとダメだと思いました

Reviewed: Oct 30, 2024

The service was quite good.

Reviewed: Jul 14, 2024

The rental process is simple, the vehicle is in good condition, the service attitude is good, and exchanging cars is convenient.

Reviewed: May 13, 2024

Very satisfied

Reviewed: May 7, 2024

It was okay, but the line was quite long.

Reviewed: Mar 23, 2024

Need to take better care of their vehicles as the Dodge Challenger we chose to take rather than the Camaro ordered, was in very poor cosmetic condition

Reviewed: Aug 22, 2024

Standardized service without upselling

Reviewed: Jul 30, 2024

Clear instructions on no extra insurance and full fuel return, very straightforward. Just swipe the card and get the receipt. The staff is friendly.

Reviewed: Jul 29, 2024

Overall, I was very satisfied with the service. At pickup, I just said I have extra insurance covered and I will return with a full tank of gas, and the staff didn't try to upsell anything. I only rented the car for one day to go up the mountain for stargazing, but I should have rented it for a few more days because the small car I got later couldn't handle the green sand beach.

Reviewed: Jul 28, 2024

The car rental experience was good.

Reviewed: Jul 24, 2024

Not bad.

Reviewed: Jul 31, 2024

Very good

Reviewed: Jul 31, 2024

In the USA, it’s pretty good to finish queuing within 20 minutes.

Reviewed: Jul 12, 2024

Average

Reviewed: Jul 5, 2024

Very satisfied

Reviewed: May 21, 2024

The counter staff tried to sell an insurance. As we told him, that we have allready the one from AXA, he was a little bit angry.

Reviewed: Jan 21, 2024

Das Auto entsprach genau unseren Vorstellungen und war angenehm zu fahren. Alles klappte prima

Reviewed: Dec 1, 2023

Still issues with the water quality as it still leaves white spots when drying. Has been an issue in the big island for years now. Staff at the desk was great upon checkin . Very friendly and professional

Reviewed: Nov 30, 2022

Fine, except we found cockroaches in the car

Reviewed: Oct 26, 2022

I have chosen another car category which I booked. Everything went very smooth.

Reviewed: Oct 10, 2022

Perfect,all too easy. Great car ,great service

Reviewed: Jan 13, 2024

We actually went to the Alamo rental center as they were short staff at National but everything went just fine. Plenty of vehicles to pick from and in good condition.

Reviewed: Nov 16, 2021

There's almost no queue, very few people.

Reviewed: Feb 14, 2018