8 Car Rental Brands at Portland Airport (PDX)

I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.

Reviewed: Oct 14, 2024

todo estuvo bien

Reviewed: Nov 28, 2023

The car had the right amount of room for 5 adults and luggage with one rear seat laid down.

Reviewed: Aug 8, 2022

Easy and convenient car rental

Reviewed: Mar 27, 2020

Counter executuve should have told about the toll. Thankfully the executive during the return helped me and saved from a massive toll fees.

Reviewed: Jan 28, 2020

I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.

Reviewed: Oct 10, 2024

I wanted to keep the car longer and extend the rental time. I told Avis rep this when I came to pick up the car. Avis didn't honor the rate I'd already paid. Likewise, they wouldn't cancel by Qeeq booking and create a whole new one. This left me feeling like they jerked me around on the price.

Reviewed: Sep 3, 2024

Overall satisfied

Reviewed: Jul 31, 2024

Quite satisfied

Reviewed: Jul 31, 2024

Very satisfied

Reviewed: Jul 5, 2024

The staff at the counter was slow, with only one person working there. They slowly took their time. The key issue was being told we'd have to pay $90 to pick up the car on time, otherwise, we'd have to wait in line for an hour and a half. In the end, we neither paid nor waited in line.

Reviewed: Jul 22, 2024

Very satisfied

Reviewed: Jun 30, 2024

Be aware of the upsell on insurance at the store.

Reviewed: May 24, 2019

At the drop-off location, sign was not clear whether print-out receipt availabe or receipt in an E-mail only.

Reviewed: Mar 28, 2019

Long wait times at the counter, rude staff, persistent upselling, repeated insurance offers, misleading sales tactics

Reviewed: Aug 30, 2018

Exactly the right size car at a great price. Check in and check-out was simple, fast, and easy. It was easy to find the car and drop it off. Drove great. Good gas mileage. Overall excellent experience.

Reviewed: Dec 22, 2022

Car was very comfortable and drove great.

Reviewed: Aug 3, 2022

Dollar was super easy to work with. We booked a manager's special and when I decided to change it last minute, they still gave me a great rate.

Reviewed: Feb 26, 2020

Staffing of counter was awful. Only 1 person to get everyone checked out and took almost an hour at 12:45 am when other counters had multiple people working the counter and got their lines out in a matter of minutes. Everything else was wonderful.

Reviewed: Jul 10, 2019

The wait time was extremely long. They were understaffed and poorly run.

Reviewed: Jun 18, 2019

The company offered us a free upgrade to an SUV which was really helpful

Reviewed: Mar 2, 2020

Arrived at the airport at 1 AM. Despite having provided flight number, arrival time, and pickup time when booking, I was told at the pickup point that the Budget staff had already left and I needed to take a shuttle to a further pickup location. Waited for the shuttle for half an hour but it didn’t arrive. Called but no one answered. Finally, airport staff told me I could pick up the car from Avis since they are related companies. Ended up getting the car after 2 AM. Terrible company; avoid if you have a late flight!!!

Reviewed: May 11, 2019

The counter staff on pick up was very helpful sorting thru a slight problem that I caused by booking on the UK site instead of the US.

Reviewed: Mar 19, 2019

Like: comfortable, modern amenities, plenty of room
Dislike: We didn't get to have insurance because for some reason our reservation went through a British company!

Reviewed: Jul 2, 2018

Like: Car came from major company but for less money and no discernible drop off fee. No brainer. I travel a lot.
Dislike: Perfect experience

Reviewed: Jul 2, 2018

Great experience!

Reviewed: Jan 31, 2020

unintentionally additional insurance was added. i should checked at pickup. but guy in the checkin counter didn’t tell me it in detail.

Reviewed: Oct 6, 2019

Alamo Portland was the best rental company I have ever used!! Great professionals , great company, great car. Especially Kirsten at the front desk was AWESOME!

Reviewed: Jun 23, 2019

I would have liked to know a little more about the Volkswagen Jetta start and locking systems. They were a little confusing.

Reviewed: Jun 12, 2019

The shuttle service was prompt, and the staff were quite friendly. The paperwork was minimal. Returning the car was convenient.

Reviewed: Feb 28, 2019

Counter staff was very professional.

Reviewed: Jul 11, 2019

Like: Quick Van just what we needed

Reviewed: Jul 13, 2018