9 Car Rental Brands in Albuquerque, New Mexico, United States

I was supposed to get a Mazda 3 or similar but was given a Buick Encore which used much more gasoline and by the time we returned it there was a "Check Engine" light on. Other than that Thrifty was O.K.

Reviewed: Nov 11, 2022

Band new 2020 model very nice

Reviewed: Sep 28, 2019

We were given a lot of good options. It was easy in and out. Great customer care.

Reviewed: Jul 22, 2019

Car did exceed expectations... larger than expected

Reviewed: Jul 18, 2019

Long check in wait. Quick check out.

Reviewed: May 28, 2019

Quite difficult to get through a customer service agent

Reviewed: Jun 15, 2022

Like: I know I got a great price and I got upgraded to a fantastic car. The staff was friendly and informative.
Dislike: I would book this service again. Rental car lines can always be long. There was only one guy working when i got in line but another lady came in and helped. The wait could have been much longer if there was nobody there to help.

Reviewed: Jul 31, 2018

No one received me on the drop off site and i left the car 5 days ago and still didn’t receive my bill. They left open my contract and I have been charged for a 2,000 dlls bill!! And I only used the car for a day.

Reviewed: Feb 20, 2021

Lady at the counter was very courteous and helpful. She even gave me recommendations on where to go while I was in town.

Reviewed: Oct 26, 2019

Vehicle condition was exceptionally poor - service reminder keep coming on, vehicle had over 33,000 miles, tires were balding and left front had half-dollar sized hole from bald tread down to nickel sIzard hole showing radial plys ( most dangerous), headlights were so poorly aligned as to shine maybe 35-40 feet onto road and brights shone only just a little more making night driving most difficult and unsafe, steering pulled vehicle to left; windshield inside was not really clean, gas tank was only 3/4 to 7/8 full and Advantage did not give me any credit for returning vehicle with full tank. This is the second ‘poor’ to very poor condition vehicle encountered from Advantage.

Reviewed: Aug 19, 2019

On line it said that collision and theft was $8.98 but I got charged $34.95 per day. False advertising. I had Liability but not comprehension and told the attend. I was surprised at the added cost so a slightly more than $200 plus $8-98 per day rate turned into almost $450. On top of that it was dark out and the car was backed up near a barrier. I looked for the obvious faults in the car condition but didn't see down low near the under carriage that a red reflector was broken. I saw it later when I had ease of seeing the full rear of the car. When I turned the car in I mentioned it to the attendant and he said yes it was already noted. So the Q is, how many people got charged to repair this problem when it was not their fault?

Reviewed: Jul 24, 2019

Took too long to get the car. Person kept trying to upsell me a vehicle I didn’t need for just 2 people.

Reviewed: Oct 16, 2019

They were the only company that enables me to rent a car as i only had a debit card. So thank you.

Reviewed: Aug 10, 2019

Like: Both of the staffs that helped us pick up and drop off were very helpful and efficient! The car performed fine, too.

Reviewed: Jun 20, 2018

Hertz charged me a much higher rate than was quoted. Waited over an hour on hold and no one ever picked up at the billing department. They may have got me for 150 dollars but they lost a customer for life and I plan on telling anyone that listens just how bad they are. I also rent a lot of cars for work mostly National and have never been treated like this.

Reviewed: May 17, 2019

I booked a Jeep Cherokee, but they didn't have that vehicle. Subbed for a Nissan instead. OK, but prefer the Jeep.

Reviewed: Apr 24, 2019

Like: Had seen trucks at decent prices but waited to book and they went up. Surfed around and found this location and it offered truck at price I wanted. There was absolutely NO problem at counter when I picked up and drop off was easy. Would book again!!
Dislike: I would have liked a Nissan, but trucks at premium and the Silverado had a good bed size to hold all my display set-up. The truck really handled well. Had to drive mountain roads in New Mexico.

Reviewed: Jun 30, 2018