10 Car Rental Brands in Albuquerque, New Mexico, United States

Excellent and fast service

Reviewed: Jun 30, 2024

Hertz charged me a much higher rate than was quoted. Waited over an hour on hold and no one ever picked up at the billing department. They may have got me for 150 dollars but they lost a customer for life and I plan on telling anyone that listens just how bad they are. I also rent a lot of cars for work mostly National and have never been treated like this.

Reviewed: May 17, 2019

I booked a Jeep Cherokee, but they didn't have that vehicle. Subbed for a Nissan instead. OK, but prefer the Jeep.

Reviewed: Apr 24, 2019

Like: Had seen trucks at decent prices but waited to book and they went up. Surfed around and found this location and it offered truck at price I wanted. There was absolutely NO problem at counter when I picked up and drop off was easy. Would book again!!
Dislike: I would have liked a Nissan, but trucks at premium and the Silverado had a good bed size to hold all my display set-up. The truck really handled well. Had to drive mountain roads in New Mexico.

Reviewed: Jun 30, 2018

Quite difficult to get through a customer service agent

Reviewed: Jun 15, 2022

Like: I know I got a great price and I got upgraded to a fantastic car. The staff was friendly and informative.
Dislike: I would book this service again. Rental car lines can always be long. There was only one guy working when i got in line but another lady came in and helped. The wait could have been much longer if there was nobody there to help.

Reviewed: Jul 31, 2018

There were additional charges that were not mentioned when paying on the rental platform. Receipt has been submitted to the rental platform.

Reviewed: Oct 30, 2019

There were additional charges that weren't mentioned when paying on the rental car site. The receipt has been submitted to the rental car office.

Reviewed: Oct 30, 2019

Lady at the counter was very courteous and helpful. She even gave me recommendations on where to go while I was in town.

Reviewed: Oct 26, 2019

Vehicle condition was exceptionally poor - service reminder keep coming on, vehicle had over 33,000 miles, tires were balding and left front had half-dollar sized hole from bald tread down to nickel sIzard hole showing radial plys ( most dangerous), headlights were so poorly aligned as to shine maybe 35-40 feet onto road and brights shone only just a little more making night driving most difficult and unsafe, steering pulled vehicle to left; windshield inside was not really clean, gas tank was only 3/4 to 7/8 full and Advantage did not give me any credit for returning vehicle with full tank. This is the second ‘poor’ to very poor condition vehicle encountered from Advantage.

Reviewed: Aug 19, 2019

On line it said that collision and theft was $8.98 but I got charged $34.95 per day. False advertising. I had Liability but not comprehension and told the attend. I was surprised at the added cost so a slightly more than $200 plus $8-98 per day rate turned into almost $450. On top of that it was dark out and the car was backed up near a barrier. I looked for the obvious faults in the car condition but didn't see down low near the under carriage that a red reflector was broken. I saw it later when I had ease of seeing the full rear of the car. When I turned the car in I mentioned it to the attendant and he said yes it was already noted. So the Q is, how many people got charged to repair this problem when it was not their fault?

Reviewed: Jul 24, 2019

Took too long to get the car. Person kept trying to upsell me a vehicle I didn’t need for just 2 people.

Reviewed: Oct 16, 2019

They were the only company that enables me to rent a car as i only had a debit card. So thank you.

Reviewed: Aug 10, 2019

Like: Both of the staffs that helped us pick up and drop off were very helpful and efficient! The car performed fine, too.

Reviewed: Jun 20, 2018