US$ 39/day
Rent a carPick-up
Drop-off
11:30 PM
11:30 PM
Last updated on: Apr 22, 2024
US$ 39/day
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216Rental Locations
60Airport Locations
S.Von der Osten
Los Angeles
Average
The first car rented to us was faulty. We needed to come back to the rental location and get another. It severely interrupted our trip.
Read More >Reviewed: Apr 24, 2024
J. Pomerans.
Los Angeles
Excellent
P.King
Los Angeles
Good
Here is another example of overcharging with Budget Car Rental LAX and despite using them for years, I think this the last time. Booked and paid in full #40548011 for a mid SUV 27th Dec-9th Jan and when arrived for pickup said they didn't have one available. All they could offer was a Chevrolet Silverado 4x4 open back truck which was so impractical for business and luggage which got soaked in between hotels. I didn't want all the optional extras apart from the unlimited toll charges as I was advised there were tolls between LA and Vegas and to be fair it's been years since I went to CES in Vegas so accepted but that was a crock of sh**t as I didn't pass one in 2 weeks. On return we filled up at Mobil 765 N Sepulveda no more than 3 miles from the airport so as far as I was concerned was expecting just a charge for tolls..... On the 11th January I was charged a huge $485.50 for additional services including $142 for tolls, $97 for roadside assistance plus and a massive $190 for fuel. Scandalous!!!! We have spent the past 2 weeks disputing this through QEEQ which to be fair are brilliant but they are not budging despite even sending a fuel receipt from my expenses only 10 minutes before the vehicle was dropped off. This is not acceptable for a multinational repulatable company and should be ashamed of their practices. If this is not sorted soon then we are going to use our company solicitors to persue it further
Read More >Reviewed: Jan 22, 2024
M.Vazquez Diaz
Los Angeles
Excellent
El autobus que hace el pickup del aeropuerto tomó casi 50 min en pasar por nosotros
Read More >Reviewed: Nov 16, 2023
P.Nahavandi
Los Angeles
Very good
The tire was deflated and I needed to pump it 3 times then they exchanged the car for me. It caused some inconvenience for me.
Read More >Reviewed: Sep 21, 2023
E.CORRAL CASTRO
Los Angeles
Excellent
MsMonza
Los Angeles
Good
Not a pleasant experience. I was sold insurance on the spot and it was very expensive in California. I had not appreciated just how bad/serious it was to book a car with no insurance. As an international traveler it was even more stressful to find an additional $400 on the spot!!
Read More >Reviewed: Dec 31, 2023
s.trovell
Los Angeles
Average
I was jet lagged and the staff sold me a plate pass which I didn’t need to use once. The insurance was a lot of money and was not transparent ( as in other countries) as to how much it was. There was a lot of upselling going on. I’ve never had that at a car rental before so wasn’t expecting it. The front bumper of the car was loose and I had to keep pushing it back into place.
Read More >Reviewed: Nov 10, 2023
Los Angeles
Excellent
It was close to a half hour wait for the shuttle from the airport. Everything else went very smoothly, and we appreciated the super friendly staff! We will be recommending fox to our friends who are traveling.
Read More >Reviewed: Dec 2, 2022
B.Vuvan
Los Angeles
Good
The reservation (Ref no.[64591006]) is for a FULL size vehicle but Fox gave me a Toyota Corolla. This is NOT fair.
Read More >Reviewed: Nov 15, 2022
R.Appleby
Los Angeles
Poor
QEEQ deleted my booking without notice despite taking my money. This was discovered at Hertz counter. Hours later QEEQ rectified by booking through a different company, miles away, that ended up charging me an extra 200 dollars.
Read More >Reviewed: Apr 14, 2024
Y.KAWAKAMI
Los Angeles
Excellent
I'm not good at English, but the process went very smoothly. I had an impression that Hearts was expensive, but the price was very reasonable. I will definitely use Hertz next time.
Read More >Reviewed: Mar 9, 2024
J.Lee
Los Angeles
Excellent
제가 렌트기간동안 주차 위반 딱지를 받았는데 이와 관련하여 Hertz 사무실에서 도움을 요청 하였지만 친절하지 않았고 도움을 그리 잘 받지 못하였습니다. 현재 해당 주차위반 건은 진행중에 있습니다.
Read More >Reviewed: Mar 5, 2024
Heather Geary
Los Angeles
Very good
When we arrived there were no other customers and one desk staff. I approached the staff member and was told very abruptly that they were with someone else who was out looking at vehicles. It was a long wait for the other customer to finish and a long line developed and even though other Hertz staff were present they didn't start helping, even though three of them were involved Ina discussion about a birthday. It took about 50 minutes to get the car.
Read More >Reviewed: Jan 15, 2024
W.Lam
Los Angeles
Excellent
Navette vers l'agence. Beaucoup de monde aux heures de pointes. Les vendeurs essaieront de vous vendre les options. Refusez les si vous avez déjà ce qu'il faut.
Read More >Reviewed: Sep 14, 2023
L.DUSSAUBAT FAGOAGA
Los Angeles
Very good
el coche tenía un foco trasero roto. No lo vi porque era de noche cuando cogí el coche. El personal a la salida del local dio la vuelta al coche y no me dijo nada. Me hizo firmar el papel y me dijo que saliera. Luego resulto que el portón trasero no se cerraba. empujabamos la puerta, se cerraba pero 2 segundos más tarde se volvía a abrir.
Read More >Reviewed: Apr 8, 2024
Coreen Davis
Los Angeles
Excellent
The car was great, brand new- the only issue was that I had reserved a smaller vehicle since I don't like driving big ones and this was very large - all they had left. It took a long time at the rental due to the number of people in line and only a few employees at first.
Read More >Reviewed: Mar 28, 2024
Fed up with QEEQ
Los Angeles
Average
R.Merino
Los Angeles
Very good
The car could be cleaner inside. The people in the counter were very helpful.
Read More >Reviewed: Nov 4, 2023
S.Morales
Los Angeles
Average
El servicio de Fox Rent a Car fue impresionantemente malo. La señorita que entregaba el auto (trenzas largas) fue muy falta de respeto cuando le pedí que se apuren un poco porque estaba apurado (en general el auto casi siempre está listo para retiro)
Read More >Reviewed: Aug 28, 2023
R.Cameron
Los Angeles
Good
The service was good except for the long wait in the queue. The car was of good size and performed well during the 18 days we had it except for an annoying rattle from the left hand side. Drop off was easy.
Read More >Reviewed: Apr 4, 2024
F.Parus
Los Angeles
Excellent
Vi havde til købt vejhjælp og dæk og der var ingen infromation om hvor dan vi skulle bruden den hvis vi fik behov
Read More >Reviewed: Dec 4, 2023
Pedro Cabañas
Los Angeles
Excellent
El coche estuvo muy bien, de fácil manejo y operación . Buen cupo.
Read More >Reviewed: Dec 3, 2023
D.Solorzano
Los Angeles
Good
T.Brady
Los Angeles
Very good
N.Pinan Gomez
Los Angeles
Good
MAL, no lo recomiendo. Me hicieron un cobro adicional de 119 dolares por 9 galones de gasolina, y yo deje el tanque lleno. Tengo el video de la entrega del vehículo. Adjunto foto
Read More >Reviewed: Mar 12, 2024
Kkeles
Los Angeles
Poor
The officer was totally confusing. We received multiple tickets. When you add them all up it was $1000+ but she kept insisting us we will be charged around $150 in the end. Later on she said $250 - it was a complete mess. We noticed scratches and damages in the car and when we asked for another car she said "just take a photo of the damages and you should be fine" what does that even mean? Terrible service.
Read More >Reviewed: Dec 12, 2023
Los Angeles
Excellent
N.Pettersen
Los Angeles
Average
Waited in line 75 minutes, was not told they put road side assistanse on the car for extra 100 dollars
Read More >Reviewed: Nov 25, 2023
g.konig
Los Angeles
Very good
The left mirror made noise as it was a broken mirror and not fixed.
Read More >Reviewed: Aug 23, 2023
Los Angeles
Very good
Los Angeles
Average
Alessandra
Los Angeles
Good
The car was definitely smaller and less performing than indicated in the reservation. I reserved a "Jeep Renegade or similar" model and instead was given a Nissan Kicks with no option to choose other models and. I was simply told that this is what Alamo means by "similar." I needed a 4WD vehicle for my trip and instead had to give up a leg of my vacation because the vehicle was not adequate. I was very disappointed.
Read More >Reviewed: Jan 11, 2024
Francis
Los Angeles
Excellent
Alamo has exceeded our expectations. Upon arrival at LAX Airport during the peak holiday season, there's a shuttle bus that brought us to Alamo's station. Post registration and paper work (shout out to your staff Mohamed 5 out of 5), we were brought to the SUV area where we could choose our own vehicle. There are so many models available, but we asked the staff for help on how to choose which they gladly did for us. Eventually, the service personnel gave us a brand new model with only 3 miles, and we returned it a thousand miles later after a 10-day roadtrip in California.
Read More >Reviewed: Jan 2, 2024
Jago
Los Angeles
Very good
J.Linford
Los Angeles
Excellent
All absolutely fine, no up-sell attempts. However because we’d booked through Qeeq they wouldn’t allow us to register at the Preferred counter with our Presidents membership, had to walk to the other building and queue again.
Read More >Reviewed: Jan 24, 2024
Lev
Los Angeles
Excellent
Very straightforward. Once I got to the rental centre, the guy at the desk was very efficient. I had to wait about 15 mins for the car but that wasn't a problem at all. All very easy
Read More >Reviewed: Dec 8, 2023
F.Voss
Los Angeles
Good
spent in a line almost 2 hours to get my car in a long line with very few Avis staff pressen to help a faster handling.
Read More >Reviewed: Apr 26, 2023
Simon Reisman
Los Angeles
Very good
People shouldn't wait for an hour to pickup their car. More people should be at the counters on hours with high volume
Read More >Reviewed: Aug 21, 2022
D.G.
Los Angeles
Excellent
I requested a small car to keep the fuel costs down. The car I was given was a Nissan. Sentra, which at the time seemed good but it turned out not only to be a gutless wonder but a gas hog to boot! The car was really noisy as well, so must not have been very well insulated. I will say though that the staff were friendly, polite & helpful.
Read More >Reviewed: Apr 16, 2020
Silviu
Los Angeles
Excellent
N.Williams
Los Angeles
Excellent
Very flexible with car choice. An issue with the wheel, although resolved very swiftly and excellent follow up afterwards.
Read More >Reviewed: Nov 14, 2022
shoaib945
Los Angeles
Very good
The staff took some extra time to identify & track my booking but then made up for it by offering a tank full of gas
Read More >Reviewed: Feb 11, 2020
S.Shaikh
Los Angeles
Excellent
Some existing minor scratches on the front bumper were not on file. Car was smooth and very fuel efficient
Read More >Reviewed: Sep 27, 2019
Hi Ota
Los Angeles
Good
Los Angeles
Excellent
Edmund
Los Angeles
Excellent
Mengchan Lv
Los Angeles
Excellent
Very good experience, good service and easy to pick up the car. I will definitely come back next time
Read More >Reviewed: Mar 12, 2020
Y.Dong
Los Angeles
Excellent
The trip went really smooth and Reach Rental was beyond my expectations
Read More >Reviewed: Mar 10, 2020
My Account
Los Angeles
Excellent
Klvn
Los Angeles
Good
We needed to call before the shuttle came. We didn't have local phone so had to pay for long distance.
Read More >Reviewed: Nov 3, 2022
D.TAYLOR
Los Angeles
Average
The car had coffee stains on the seats and looked like it was just dropped off without being cleaned.
Read More >Reviewed: Jul 13, 2022
Los Angeles
Average
John
Los Angeles
Excellent
We were unfortunate in that we were rear-ended on highway, but although the car that hit us was totalled, our rental was able to drive away safely after the police officer assessed the scene. The return process was much less complicated than expected. The only negative would be that the telephone number provided by the rental agency was not answered even though I called on three different days and the voice mail was full. The email I sent did make it to the staff though, so they were aware of the situation before I arrived.
Read More >Reviewed: Jan 6, 2023
E.Domingues
Los Angeles
Average
Terrible service!! Not friendly at all! Waited over an hour to get the suv they didnt have. I had paid the deposit online plus the insurance for a total to be C$224.58 (Allianz for C$ 119.92). And now have been Charged $464.61!! USD? Are you kidding me? I was speaking to someone via 'monitor' and when I said I checked to pay the insurance and didnt need anything else he somehow said "just the standard?" and bamboozled me! The vehicle smelt like marijuana inside! The back passenger side tire was below pressure and when asked to pressurize it...they had nobody to do it and asked if I wanted a different vehicle (So I could wait another hour plus)? I will look into these manipulative practices which seem to be a scam and possibly contact the BBB. I want my money back! I will never use ACE again nor advise anyone to use this company.... I am not finished with this yet and look to be compensated for the full amount as recompense.
Read More >Reviewed: Dec 15, 2022
Los Angeles
Excellent
It would have been helpful to have a number to call and order a shuttle to LAX. I assumed the airport shuttle would take me there only to realize it's about 15 mins walking with my luggage.
Read More >Reviewed: Sep 6, 2022
Andrew Enders
Los Angeles
Average
They didn't have an economy car available when I arrived and they charged me an additional expense of over $80+ just to drive off. They wouldn't let me have a vehicle without payment. I was very disappointed in this process.
Read More >Reviewed: Nov 25, 2021
Jules
Los Angeles
Excellent
The directions to the shuttle provided incorrect bus stop information. Other than that, pretty great experience. It was kind of weird that the 3 people sitting at the counters couldn’t assist me and that we had to do a video check in with a remote CSR, but it was ok. Upon drop off, there were a lot of people waiting for the shuttle with no sort of ETA on when it would be there and so I ended up having to get an Uber.
Read More >Reviewed: Sep 25, 2019
K.Matherne
Los Angeles
Average
That was the worst experience I ever had a rental car place. We missed our reservations due to having to take over an hour to pick up a car that should have already been ready for us! we had a 10:00am pick up and didn't get there until 11:30. They had plenty of time to get it cleaned, etc. The car they gave us also didn't fit all the luggage as claimed in description. Thankfully we had a friend waiting on us and we were able to put the extra bag in their car. We had to send one person back at the end of our trip with their luggage via Uber because it wouldn't fit.
Read More >Reviewed: Sep 19, 2019
M.E.
Los Angeles
Average
Car was in very poor shape; it was missing a rim cap, interior was stained, floor was not vacuumed, exterior was not washed, provided usb cables were broken. Pick up location was inaccessible and in absolute decay. The lady at the front desk was great. Will not be using yesaway again.
Read More >Reviewed: Nov 2, 2022
Nancy
Los Angeles
Average
The confirmation stated that there was a parking shuttle. I called Yesaway and was instructed to take green bus to shuttle. Once we got there we were stranded. Called several times and took awhile to get an answer on how to get there (language barrier). Finally was told to take Uber or taxi. Family waited on side of road while I got car. Process took almost an hour. When returning vehicle, Was told to call when almost there so Uber could be ordered, which I did. They said they’d order it when we got there. Arrived 10 min later and doors were locked. Waited 10 min outside. Returned vehicle and Uber was ordered but only held 3 of 5 in our party. They ordered another which got lost and the last two in our party arrived 45 min later and we almost missed our flight. We arrived to return the car 1 hr 45 min before flight and this shouldn’t have happened.
Read More >Reviewed: Aug 6, 2020
E. Atkins
Los Angeles
Excellent
Could not get app to work even after opening an account. They arranged an Uber for drop offs and pick ups. Licence tag was expired, but there were no issues.
Read More >Reviewed: Jul 16, 2020
Los Angeles
Average
No shuttle to the place from the airport as advertised. Had to pay for a taxi! Absolutely horrendous! Their customer service barely speaks any English!
Read More >Reviewed: Jun 28, 2020
T.Rucker
Los Angeles
Excellent
It was a smooth process. Great price. Clean car. Professional and courteous representatives.
Read More >Reviewed: Mar 21, 2020
M.Lake
Los Angeles
Excellent
Everything was smooth and professional, the mystery car was better than I expected. Their service was quick and professional. The challenge was knowing how to go to a different level of the airport than rental car buses and look for a Renaissance hotel shuttle. If QEEQ hadn't given me their local phone number to listen to a recorded message multiple times of how to get to the rental office, I would have never found it. There was NO information about this on the reservation. The office would have closed, I would have been stranded at the airport. Once I figured out from the recorded message how to catch the Renaissance shuttle on another level, it went well. But without the local number, which was given to me only because I chatted with QEEQ, finding them would be impossible. This increased what could have been less than 30 minute checkout time to almost 60 minutes because I waited at rental car shuttle area for 30 minutes before learning that was wrong.
Read More >Reviewed: Sep 22, 2022
M.Perez
Los Angeles
Poor
Awful company. Every single customer waiting to pick up a car had problems. Very bad customer service. They charge me twice for the insurance. The car was in a bad condition inside and outside. The only person who was helpful was the guy who will give you the car Andrew, the rest of employees they just want your money but they won’t help you or explain anything and they will threat you if you want to cancel the booking telling you that you won’t get any money back so you are stuck with them
Read More >Reviewed: Jul 8, 2022
Los Angeles
Good
The car wasn't the specific one I ordered. I had to wait for it to be washed, around The wipers were old and didn't wipe away the water well. The worst part was that I was told the best way to pick up the car on your app and on the email I received (which was option 1) was to get an Uber to the pick-up location and I would be reimbursed once I got to the office. Uber charged me $75 even though once I was dropped off realized it was only about a mile away. I told the office how much the Uber was and they then informed me that they only reimburse up to $15. That information is nowhere to be found and I was upset that now I had spend a further $60.
Read More >Reviewed: Oct 8, 2021
T.J.
Los Angeles
Excellent
Staff was very friendly, helpful and even gave me a free upgrade. Will definitely do business with Midway again!
Read More >Reviewed: Nov 30, 2020
J.Bell
Los Angeles
Excellent
Everything was excellent except in locating the right shuttle to the offsite shuttle. One had to ask several drivers as there was no clear signage.
Read More >Reviewed: Dec 7, 2019
Los Angeles
Excellent
カウンタースタッフの対応が非常に丁寧でした。 出発前の車の状態(キズ、凹みなど)をスタッフの方が詳細に調べてくださり非常に好印象でした。
Read More >Reviewed: Nov 4, 2019
A.Coutinho
Los Angeles
Excellent
Lisa Contreras
Los Angeles
Excellent
O.Federman
Los Angeles
Average
Los Angeles
Excellent
I had a good experience but after all was said and done I wound up spending a lot more than I had planned. I think the price offer to replace gas is tricky; I found a better price while we were out at Ralph's and filled up some of the tank as needed but lost out in the end because I put a lot into the tank after already signed up for the whole tank to be replaced at a higher price. So my charge for the gas at over $70 after already putting more in the tank was astronomical. I wouldn't do this again next time. Other than this, my experience was great!
Read More >Reviewed: Nov 22, 2019
S.Brami
Los Angeles
Good
M.Ngo
Los Angeles
Very good
Airport Van Rental should have specified the latest operating hour where they would accept the last transaction. I booked a pickup time of 11:30pm where AVR closes at 12:00am. Of course at the airport, it always late. There was no shuttle to AVR. AVR closed when I arrived at 12:10am. I had to return to AVR the next morning and it cost me $60.00 more!
Read More >Reviewed: Aug 15, 2019
J.Si
Los Angeles
Average
Car reserved unavailable. Substituted with car with reduced luggage capacity. Was told if I didn't take their extra insurance (US$103) police would seize the car and leave me stranded if I was stopped by them for any reason. Advantage employee at counter lied to me and ripped us off. Never again!
Read More >Reviewed: Mar 14, 2020
d.fox
Los Angeles
Excellent
great car but they overcharged me...now trying to get the money back
Read More >Reviewed: Oct 20, 2019
VeeRu Motamarri
Los Angeles
Good
Stanley Ho
Los Angeles
Average
I booked a convertible mustang but was denied the car because I had a US driver license and was considered a local resident (even though I had a return ticket). I was not aware of such a policy before paying and booking. I paid for the price of a convertible mustang only to get a Nissan Rogue.
Read More >Reviewed: Sep 18, 2019
C.Lozano
Los Angeles
Excellent
No tuvimos ningún inconveniente en este alquiler, desde la entrega del vehículo y hasta su devolución todo estuvo ok.
Read More >Reviewed: Sep 16, 2019
Los Angeles
Excellent
Waited over an hour to get picked up by the shuttle...quite stressful as I had an appt.
Read More >Reviewed: Feb 11, 2020
H.Nguyen
Los Angeles
Excellent
Every things when well is a good place to rent , car or van thank you
Read More >Reviewed: Jan 31, 2020
S.Reyes
Los Angeles
Very good
LAX is a mess and the pick up locations to get to the hotel where the care rental company is located was a nightmare. There are not enough clear signs where you should wait for the hotel shuttle. You just kind of guess and wave and hope the right shuttle stops for you. Once you get on the shuttle and get to the hotel car metal location everything is great. Frank was helpful.
Read More >Reviewed: Dec 7, 2019
P.FOSTER
Los Angeles
Very good
I was supposed to pick up the rental at 8am. Someone did not show up until 9am, dispite hours of operation posted on the door. Had to pay extra $45 for toll pass which I didn't even use. Van was great though. Shuttle service from the airport was easy.
Read More >Reviewed: Dec 3, 2019
karl
Los Angeles
Very good
P.J.
Los Angeles
Excellent
It’s along the block of several other rental companies but their stock didn’t disappoint. They didn’t have a medium SUV when we arrived but they gladly gave us a different SUV and it was amazing! Perfect car for our trip.
Read More >Reviewed: Feb 5, 2020
Los Angeles
Excellent
Solid cast for a great price. Shuttle service was quick and staff was friendly. I can recommend them.
Read More >Reviewed: Jan 25, 2020
R.Maupin
Los Angeles
Excellent
The staff was kind and considerate, the process was easy, the car was average, no frills, the radio didn't work. But all-in-all it was a good experience
Read More >Reviewed: Jan 6, 2020
solo business traveler
Los Angeles
Average
they charged extra $34 plus tax for an upgrade which i did not requested. when i asked about why the total increased from $64 to $136, the staff said difference was due to tax. the new total was not good value for the 2 days rental, to have rented from a very short of hands car rental company, took long time to pick up and return car.
Read More >Reviewed: Nov 14, 2019
Chief Auralist
Los Angeles
Very good
Even after I had entered my phone number & email address in the Web App and again in the iOS app when I was reserving the car, Rental 24h had no record of me in their computer. As a result, this caused them to have to search for my reservation utilizing MY PAPERWORK. Thank goodness I had the documentation!
Read More >Reviewed: Aug 14, 2019
Cory
Los Angeles
Excellent
Have not used this 24 hour rental before but will book again in LA. Upgraded the car easy pick up and drop off. Saved $25 a day for a bigger car so why not??
Read More >Reviewed: Aug 8, 2019
H.Rankin
Los Angeles
Very good
I thought it was enough to bring my car insurance card with me when I got the car, I didn't know that I needed more detailed information about liability, so it took me some time to find the info I needed on my phone. Checkout would have been faster if I had had those documents ready in advance.
Read More >Reviewed: Jan 6, 2020
S.Smith
Los Angeles
Excellent
Needed more CS personnel on check-in. Took over an hour standing in line and then providing proof of insurance coverage.
Read More >Reviewed: Jan 4, 2020
RW
Los Angeles
Average
Steven was not professional. His language was not appropriate or professional. He tried to give me an SUV and argued with me that I what I requested. I showed him my reservation for a Nissan Versa or similar. The manager looked at my reservation and explained to him that it was transferred and looks as if U -Save staff entered it wrong. Steven upgraded me to a Hyundai Sonata (I think) after multiple requests of me telling him I DID NOT want an upgrade. He said it’s ok, it’s free, I got you. I told him again that I did not want that car. I accepted it because this process had been too frustrating. I was not given a pass to get out of the gate and had to sit at the gate for 10 minutes. I had to get out of the car and go find a hotel person to let me out.
Read More >Reviewed: Oct 16, 2019
l.nguyen
Los Angeles
Excellent
J.Klimek
Los Angeles
Excellent
M.Moslem
Los Angeles
Excellent
C.Isabella
Los Angeles
Excellent
I was pleased with KX Car Rental. The drivers that picked me up at the airport and returned me there were prompt and helpful. The car was a newer model with lots of zip and great gas mileage.
Read More >Reviewed: Nov 6, 2019
Z.Kabir
Los Angeles
Excellent
E.Alcaide
Los Angeles
Very good
Even communication is a little bit harder but have excellent service.
Read More >Reviewed: Jul 31, 2019
l.chen-dudenhoeffer
Los Angeles
Excellent
Kendall
Los Angeles
Excellent
Car was great. Took some time to find the correct shuttle but once that was done finding it was easy. I was told upon arrival that NU Car required me to purchase 3rd party liability insurance, even though I have this coverage through my personal car insurance. The price was still better than the other rental options though it would have been nice to know this ahead of time.
Read More >Reviewed: Oct 28, 2019
Yola
Los Angeles
Good
I had a really bad experience with them. First of all, they did not accept my personal insurance because I’m from Canada. It’s the very first time this ever happened to me. Also, a few days after the drop off, my credit card got charged an extra $93. I have absolutely no idea why, I’ve been trying to contact them, I left at least a dozen voicemails...nothing. I will definitely contact my credit card company to dispute this charge. I do not recommend this company at all.
Read More >Reviewed: Sep 26, 2019
C.Vitzthum
Los Angeles
Very good
Like: It was quick and easy once I made it to right rental company. Names of both companies to similar.
Dislike: Not being familiar with area, I went to another car rental with similar name and waited 45 minutes in line.
Reviewed: Aug 9, 2018
B.Ghassemitary
Los Angeles
Average
The pick up shuttle never showed up. We finally took another shuttle to get to the car rental area. After we got there, they were telling us that the car insurance that we had bought through Easycarrentsl.com was not good and we should buy their insurance. After a. Loy of haste, we conveniences them that between our insurance, credit card and $10/day insurance that we had bought through the rental website we thought we were covered and we didn’t need to buy a fourth insurance for the car. Extremely disappointing experience. Won’t recommend them at all. And they should be investigated for trying to defraud the customers.
Read More >Reviewed: Oct 4, 2019
J.Antony
Los Angeles
Excellent
Could have more staff at counter. Anyway you were better than the rest
Read More >Reviewed: May 30, 2019
S.Shaikh
Los Angeles
Excellent
Being an Emerald club member, i got an upgrade to mid-size SUV. Car was pretty new too
Read More >Reviewed: Sep 27, 2019
Jelena Dudina
Los Angeles
Excellent
t.luojufnegnsoo
Los Angeles
Excellent
Los Angeles
Excellent
C.Johnston
Los Angeles
Good
The car was not as advertised and the service of National was appalling,
Read More >Reviewed: Apr 23, 2019
Julia Qme Yi
Los Angeles
Poor
I will never use POP rental car! The worst experience we had! They lie and rude! They gave use dented and broken cars! The most horrible customer service. The whole office smelled like MARIJUANA! Some customers who was waiting just left without their cars and went to another car rental! I will NEVER return!
Read More >Reviewed: Jul 13, 2019
R.Sivasankaran
Los Angeles
Very good
I didn’t take the insurance when I booked the rental online. During car pick up I took the insurance. They were charging in Mexican currently where all my credit cards were declined due to that. Then I had to goto a near by ATM to withdraw cash. Also no roadside assistance available though they charged $365 for insurance for 2 weeks. There was no proper contact number as well when I had to questions to reach them.
Read More >Reviewed: Apr 4, 2019
P.Orozco
Los Angeles
Poor
After booking 2 weeks in advance and paying in full, I was told when I called for pickup that my reservation had been canceled and that they had no cars available. I was stuck at LAX with no car. I found an Alamo bus which had a cars available sign. The rental cost 4X the amount of the amount I had paid.
Read More >Reviewed: Mar 29, 2019
J.Qian
Los Angeles
Poor
Please don't work with this POP car rental anymore. They unilaterally cancel my reservation for no reason and notice me only 2 days before my trip. It is a poor company. It will ruin the business of easyrentcar as well if you keep working with them.
Read More >Reviewed: Mar 28, 2019
B.Varela
Los Angeles
Very good
Little upset was taken to the parking lot for pick up never tokd to call but after it was good ladies in the office did excellent and omar was very courteous
Read More >Reviewed: Mar 25, 2019
Bellinda Dhharu
Los Angeles
Excellent
Super excellent service from State Van Rental. My parents and siblings are in town for a week and need a 8 seat car. Came in to the rental at 8 and out by 8.30 ish, car is very clean and service was very nice. So much better than other car rental! Can’t wait to rent a car in state van rental next time! Clean & tidy! Super fast service
Read More >Reviewed: Jun 11, 2019
Pookie
Los Angeles
Poor
He didn't prepare a car for my group. He didn't have my booking reservation. He offered the car but the smallest minivan and need to be waited at least 3 hours to get the minivan that it wouldn't be fitted for my group. I sent a special request for the type of minivan that my group was looking for.
Read More >Reviewed: May 1, 2019
G.Orisawayi
Los Angeles
Poor
The van was old and beat up. Things were broken and there was tape holding up things. There was also a crack in the windshield. We were told the van would be in one location for pickup and she placed it somewhere else. They also gave us a van with no gas.
Read More >Reviewed: Apr 18, 2019
J.Adkins
Los Angeles
Excellent
Like: Great value, excellent vehicle, excellent and knowledegable service staff.
Dislike: There was a little confusion about returning the car, specifically as to how late RightCars would be open.
Reviewed: Sep 18, 2018
Rental Car Jockey
Los Angeles
Very good
Like: Quick return and trip to LAX.
Dislike: Difficultly with finding Right Car shuttle
Reviewed: Sep 10, 2018
C.McCalister
Los Angeles
Very good
Like: This car was about half the price from some of the other car rental companies near LAX.
Dislike: Trying to get to the car rental location was very difficult. The confirmation e-mail came from easycarrentals, but the name of the company was Right car rentals. There was no bus that came to the LAX car rental pick up for over 30 minutes. I called twice to find out what to do. Both times I was put on hold for over 15 min and eventually I hung up. I got on a bus that said EZ car rentals, but I found out after I was taken to that location that was not the correct bus. I had to walk from EZ to Right. Once I got there everything was fine, but getting there was very difficult.
Reviewed: Aug 29, 2018
D.Haywardfurness
Los Angeles
Excellent
G.Peterson
Los Angeles
Excellent
Angela
Los Angeles
Excellent
Like: Deanna was really nice and helpful. We didn't have any problems. Good price for a mid-size SUV for 2 weeks. Car was spacious and in good condition. Airport shuttle was convenient and efficient.
Dislike: We were hoping for a Toyota Rav-4 like in the rental description, but there weren't any.
Reviewed: Aug 18, 2018
Free shuttle bus
Free shuttle bus
Free shuttle bus
In terminal
In terminal
Free shuttle bus
Free shuttle bus
Shuttle bus
Call for pick-up
In terminal
Car delivery
Car delivery
In terminal
Free shuttle bus
In terminal
Free shuttle bus
Free shuttle bus
In terminal
Call for pick-up
Free shuttle bus
Free shuttle bus
Free shuttle bus
In terminal
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