32 Car Rental Brands in Los Angeles, California, United States

Satisfied

Reviewed: Apr 10, 2025

Very good.

Reviewed: Apr 8, 2025

Efficient and professional cross-regional collaboration with a friendly and enthusiastic attitude.

Reviewed: Mar 23, 2025

Efficient service without aggressive insurance upselling.

Reviewed: Mar 20, 2025

Pretty good!

Reviewed: Mar 20, 2025

Convenient

Reviewed: Apr 8, 2025

Dollar took away the rental agreement and refused to let me see it, aggressively upselling items I didn’t want, charging me over 400 additional dollars.

Reviewed: Mar 25, 2025

Very convenient.

Reviewed: Mar 24, 2025

Convenient and satisfactory.

Reviewed: Mar 14, 2025

Easy pick-up process, but they keep pushing for insurance sales.

Reviewed: Feb 19, 2025

El carro y el servicio estuvieron bien, lo que no me gustó fue que me cobraron más a pesar de ya contar con un servicio de seguro de AXA y que no fueron claros al decirme lo del tanque lleno que debía entregar.

Reviewed: Mar 26, 2025

Fox Rental insisted to charge additional insurances that were optional and threatened of canceling my rental if I don’t accept them !! Will never use Fox Rentals again !

Reviewed: Mar 6, 2025

Always a long wait at LAX for cars...this time no different but it was expected. The staff were friendly and accommodating.

Reviewed: Dec 28, 2024

It was good

Reviewed: Nov 14, 2024

Good

Reviewed: Oct 19, 2024

The service is quite good, but they tend to push for upselling.

Reviewed: Mar 14, 2025

The car had some damages, which were recorded on paper—it felt quite old-fashioned. They also pushed insurance and fuel.

Reviewed: Mar 12, 2025

Shuttle bus was too slow

Reviewed: Mar 10, 2025

It's been a while since I experienced something like this. Rented a car for 53 days, and on the 30th day, the rental company charged $980.11, nearly 7,000 RMB. After returning to my country, I wouldn't have noticed this kind of malicious charge by the rental company if I hadn't carefully checked my credit card statements. Currently in the process of resolving this issue. I recommend avoiding Europe Car and Fox rental companies.

Reviewed: Mar 1, 2025

The place was a bit crowded, but the service attitude was excellent.

Reviewed: Feb 12, 2025

No upsell and it was a very smooth experience.

Reviewed: Mar 10, 2025

かなり長距離走行だったので不安でしたが車両の状況はとても良かったです。

Reviewed: Mar 8, 2025

Alamo is a well-established company that operates efficiently. They only ask once if you need additional insurance, and if you say no, they won't push it further.

Reviewed: Mar 7, 2025

Pretty good. Just check if there are any fees before signing and clarify everything. Overall, full marks.

Reviewed: Feb 17, 2025

Alamo provided a car in excellent condition.

Reviewed: Feb 9, 2025

The actual model provided was GENESIS G70.

Reviewed: Mar 2, 2025

The staff had a great attitude!

Reviewed: Feb 2, 2025

The staff initially provided a Range Rover, but I requested an X7. The guy actually found an X7 and brought it over for me.

Reviewed: Nov 24, 2024

The car is very new.

Reviewed: Sep 11, 2024

Very satisfied.

Reviewed: Sep 7, 2024

Everything was quite good. Although there were some minor issues in the middle, they were resolved smoothly later.

Reviewed: Feb 13, 2025

The car rental company provided a high-performance vehicle and delivered it to our doorstep, which was very convenient. The car was also picked up from our location when returned, saving us a lot of trouble. After the car inspection, the deposit was refunded directly without any disputes like other rental companies. We'll definitely use their service again when we come back in March. This hybrid car is extremely fuel-efficient—it only cost us $150 in fuel for 17 days.

Reviewed: Jan 8, 2025

Very satisfied

Reviewed: Jan 2, 2025

Very satisfied.

Reviewed: Jan 2, 2025

The service was excellent. I had a friend picking me up at the airport, so I preferred not to pick up the car there. I was staying in Beverly Hills and asked if it was possible to have the car delivered to my place. They agreed and delivered the car to my doorstep. Returning the car was just as convenient; they picked it up from my home as well. Additionally, I needed a child seat, and the staff bought a brand new child safety seat specifically for me. The service was outstanding.

Reviewed: Jul 21, 2024

Very satisfied.

Reviewed: Jan 29, 2025

Very satisfied. The staff were very friendly, helpful, and patient.

Reviewed: Jun 27, 2024

Car was in very poor shape; it was missing a rim cap, interior was stained, floor was not vacuumed, exterior was not washed, provided usb cables were broken. Pick up location was inaccessible and in absolute decay. The lady at the front desk was great. Will not be using yesaway again.

Reviewed: Nov 2, 2022

Very good

Reviewed: Sep 30, 2021

Overall very satisfied, they upgraded our car for free. The customer service was especially great, very attentive, answered all our questions, and confirmed many terms with us.

Reviewed: Jan 5, 2021

Very satisfied

Reviewed: Dec 29, 2024

Very friendly and nice.

Reviewed: Oct 15, 2024

Very satisfied. You can smoothly pick up the car with your domestic driver's license and a translation. The staff is very friendly, and you can choose from similar models. At first, we picked a convertible, but since we had a lot of luggage, they replaced it with a four-door Jeep for us.

Reviewed: Nov 26, 2024

Being an Emerald club member, i got an upgrade to mid-size SUV. Car was pretty new too

Reviewed: Sep 27, 2019

Perfect, as always!

Reviewed: Aug 25, 2019

very good

Reviewed: Aug 15, 2019

LAX office a bit far from airport but bus shuttle is provided.

Reviewed: Jun 16, 2019

The deposit was promised to be refunded within 3 days before confirming the cooperation. It was paid via WeChat, but even a month after returning the car, it still hasn't been refunded. This isn't due to a bank issue, the car condition, or the fuel level. If you can't fulfill your promise, you shouldn't make it. Promising but failing to deliver is unacceptable.

Reviewed: Sep 7, 2024

Very satisfied, the car is new and has low mileage

Reviewed: Feb 23, 2024

First of all, I felt that the service wasn't very good and communication was difficult. When returning the car, I couldn't find any staff and there were no service terms provided. Overall, my experience was quite unsatisfactory. Secondly, the daily mileage limit was only 100 miles, which I found insufficient for Los Angeles. Additionally, it took three days after returning the car to get in touch with a staff member to refund my deposit. Overall, I am not satisfied and I hope my comments are helpful to you.

Reviewed: Jul 27, 2023

Overall service was quite satisfactory

Reviewed: Jun 19, 2024

The car wasn't the specific one I ordered. I had to wait for it to be washed, around The wipers were old and didn't wipe away the water well. The worst part was that I was told the best way to pick up the car on your app and on the email I received (which was option 1) was to get an Uber to the pick-up location and I would be reimbursed once I got to the office. Uber charged me $75 even though once I was dropped off realized it was only about a mile away. I told the office how much the Uber was and they then informed me that they only reimburse up to $15. That information is nowhere to be found and I was upset that now I had spend a further $60.

Reviewed: Oct 8, 2021

There was no shuttle waiting at the indicated location, and no one came to pick us up.

Reviewed: Jan 6, 2021

Staff was very friendly, helpful and even gave me a free upgrade. Will definitely do business with Midway again!

Reviewed: Nov 30, 2020

Everything was excellent except in locating the right shuttle to the offsite shuttle. One had to ask several drivers as there was no clear signage.

Reviewed: Dec 7, 2019

Satisfied

Reviewed: Feb 10, 2024

Driving overseas can be confusing, but the rental staff were very patient in explaining everything. When we were about to return home and the pandemic started, they even gave us two N95 masks, which was very thoughtful.

Reviewed: Sep 10, 2020

Overall satisfied!

Reviewed: Jul 26, 2020

Good people

Reviewed: Jan 5, 2020

I was pleased with KX Car Rental. The drivers that picked me up at the airport and returned me there were prompt and helpful. The car was a newer model with lots of zip and great gas mileage.

Reviewed: Nov 6, 2019

very nice ，and so good

Reviewed: Jan 18, 2023

We needed to call before the shuttle came. We didn't have local phone so had to pay for long distance.

Reviewed: Nov 3, 2022

The car had coffee stains on the seats and looked like it was just dropped off without being cleaned.

Reviewed: Jul 13, 2022

The staff at pick up was the rudest and worst possible

Reviewed: Aug 5, 2020

We were unfortunate in that we were rear-ended on highway, but although the car that hit us was totalled, our rental was able to drive away safely after the police officer assessed the scene. The return process was much less complicated than expected. The only negative would be that the telephone number provided by the rental agency was not answered even though I called on three different days and the voice mail was full. The email I sent did make it to the staff though, so they were aware of the situation before I arrived.

Reviewed: Jan 6, 2023

Terrible service!! Not friendly at all! Waited over an hour to get the suv they didnt have. I had paid the deposit online plus the insurance for a total to be C$224.58 (Allianz for C$ 119.92). And now have been Charged $464.61!! USD? Are you kidding me? I was speaking to someone via 'monitor' and when I said I checked to pay the insurance and didnt need anything else he somehow said "just the standard?" and bamboozled me! The vehicle smelt like marijuana inside! The back passenger side tire was below pressure and when asked to pressurize it...they had nobody to do it and asked if I wanted a different vehicle (So I could wait another hour plus)? I will look into these manipulative practices which seem to be a scam and possibly contact the BBB. I want my money back! I will never use ACE again nor advise anyone to use this company.... I am not finished with this yet and look to be compensated for the full amount as recompense.

Reviewed: Dec 15, 2022

It would have been helpful to have a number to call and order a shuttle to LAX. I assumed the airport shuttle would take me there only to realize it's about 15 mins walking with my luggage.

Reviewed: Sep 6, 2022

They didn't have an economy car available when I arrived and they charged me an additional expense of over $80+ just to drive off. They wouldn't let me have a vehicle without payment. I was very disappointed in this process.

Reviewed: Nov 25, 2021

The directions to the shuttle provided incorrect bus stop information. Other than that, pretty great experience. It was kind of weird that the 3 people sitting at the counters couldn’t assist me and that we had to do a video check in with a remote CSR, but it was ok. Upon drop off, there were a lot of people waiting for the shuttle with no sort of ETA on when it would be there and so I ended up having to get an Uber.

Reviewed: Sep 25, 2019

That was the worst experience I ever had a rental car place. We missed our reservations due to having to take over an hour to pick up a car that should have already been ready for us! we had a 10:00am pick up and didn't get there until 11:30. They had plenty of time to get it cleaned, etc. The car they gave us also didn't fit all the luggage as claimed in description. Thankfully we had a friend waiting on us and we were able to put the extra bag in their car. We had to send one person back at the end of our trip with their luggage via Uber because it wouldn't fit.

Reviewed: Sep 19, 2019

Everything was smooth and professional, the mystery car was better than I expected. Their service was quick and professional. The challenge was knowing how to go to a different level of the airport than rental car buses and look for a Renaissance hotel shuttle. If QEEQ hadn't given me their local phone number to listen to a recorded message multiple times of how to get to the rental office, I would have never found it. There was NO information about this on the reservation. The office would have closed, I would have been stranded at the airport. Once I figured out from the recorded message how to catch the Renaissance shuttle on another level, it went well. But without the local number, which was given to me only because I chatted with QEEQ, finding them would be impossible. This increased what could have been less than 30 minute checkout time to almost 60 minutes because I waited at rental car shuttle area for 30 minutes before learning that was wrong.

Reviewed: Sep 22, 2022

Awful company. Every single customer waiting to pick up a car had problems. Very bad customer service. They charge me twice for the insurance. The car was in a bad condition inside and outside. The only person who was helpful was the guy who will give you the car Andrew, the rest of employees they just want your money but they won’t help you or explain anything and they will threat you if you want to cancel the booking telling you that you won’t get any money back so you are stuck with them

Reviewed: Jul 8, 2022

Alicia and Ana were very professional and kind!!

Reviewed: Sep 2, 2020

Never go back.

Reviewed: May 30, 2020

I had a good experience but after all was said and done I wound up spending a lot more than I had planned. I think the price offer to replace gas is tricky; I found a better price while we were out at Ralph's and filled up some of the tank as needed but lost out in the end because I put a lot into the tank after already signed up for the whole tank to be replaced at a higher price. So my charge for the gas at over $70 after already putting more in the tank was astronomical. I wouldn't do this again next time. Other than this, my experience was great!

Reviewed: Nov 22, 2019

il a oublié de me donner le contrat

Reviewed: Sep 8, 2019

Airport Van Rental should have specified the latest operating hour where they would accept the last transaction. I booked a pickup time of 11:30pm where AVR closes at 12:00am. Of course at the airport, it always late. There was no shuttle to AVR. AVR closed when I arrived at 12:10am. I had to return to AVR the next morning and it cost me $60.00 more!

Reviewed: Aug 15, 2019

The agreed return time was missed because the customer service didn't show up. We had to rush to catch a taxi and almost missed our flight. Totally unreliable!

Reviewed: Jun 19, 2020

The pickup service was very attentive and the return time was very flexible. Excellent attitude!

Reviewed: Jul 4, 2019

Pick-up service was good, but for drop-off they kept urging us without giving a confirmation slip.

Reviewed: Apr 4, 2019

Waited too long for the car at the airport.

Reviewed: Sep 13, 2018

Very unsatisfied. Difficult to find the location and outdated facilities. Despite having collision insurance, I still had to bear the cost.

Reviewed: Aug 22, 2018

Car reserved unavailable. Substituted with car with reduced luggage capacity. Was told if I didn't take their extra insurance (US$103) police would seize the car and leave me stranded if I was stopped by them for any reason. Advantage employee at counter lied to me and ripped us off. Never again!

Reviewed: Mar 14, 2020

great car but they overcharged me...now trying to get the money back

Reviewed: Oct 20, 2019

Worst rental

Reviewed: Sep 29, 2019

I booked a convertible mustang but was denied the car because I had a US driver license and was considered a local resident (even though I had a return ticket). I was not aware of such a policy before paying and booking. I paid for the price of a convertible mustang only to get a Nissan Rogue.

Reviewed: Sep 18, 2019

No tuvimos ningún inconveniente en este alquiler, desde la entrega del vehículo y hasta su devolución todo estuvo ok.

Reviewed: Sep 16, 2019

The staff at the car rental company were very enthusiastic, answered all questions, and were always ready to help.

Reviewed: Feb 27, 2020

Waited over an hour to get picked up by the shuttle...quite stressful as I had an appt.

Reviewed: Feb 11, 2020

Every things when well is a good place to rent , car or van thank you

Reviewed: Jan 31, 2020

LAX is a mess and the pick up locations to get to the hotel where the care rental company is located was a nightmare. There are not enough clear signs where you should wait for the hotel shuttle. You just kind of guess and wave and hope the right shuttle stops for you. Once you get on the shuttle and get to the hotel car metal location everything is great. Frank was helpful.

Reviewed: Dec 7, 2019

I was supposed to pick up the rental at 8am. Someone did not show up until 9am, dispite hours of operation posted on the door. Had to pay extra $45 for toll pass which I didn't even use. Van was great though. Shuttle service from the airport was easy.

Reviewed: Dec 3, 2019

Nice card to drive. Need new wipers.

Reviewed: Nov 1, 2019

It’s along the block of several other rental companies but their stock didn’t disappoint. They didn’t have a medium SUV when we arrived but they gladly gave us a different SUV and it was amazing! Perfect car for our trip.

Reviewed: Feb 5, 2020

Solid cast for a great price. Shuttle service was quick and staff was friendly. I can recommend them.

Reviewed: Jan 25, 2020

The staff was kind and considerate, the process was easy, the car was average, no frills, the radio didn't work. But all-in-all it was a good experience

Reviewed: Jan 6, 2020

they charged extra $34 plus tax for an upgrade which i did not requested. when i asked about why the total increased from $64 to $136, the staff said difference was due to tax. the new total was not good value for the 2 days rental, to have rented from a very short of hands car rental company, took long time to pick up and return car.

Reviewed: Nov 14, 2019

Even after I had entered my phone number & email address in the Web App and again in the iOS app when I was reserving the car, Rental 24h had no record of me in their computer. As a result, this caused them to have to search for my reservation utilizing MY PAPERWORK. Thank goodness I had the documentation!

Reviewed: Aug 14, 2019

Have not used this 24 hour rental before but will book again in LA. Upgraded the car easy pick up and drop off. Saved $25 a day for a bigger car so why not??

Reviewed: Aug 8, 2019

I thought it was enough to bring my car insurance card with me when I got the car, I didn't know that I needed more detailed information about liability, so it took me some time to find the info I needed on my phone. Checkout would have been faster if I had had those documents ready in advance.

Reviewed: Jan 6, 2020

Needed more CS personnel on check-in. Took over an hour standing in line and then providing proof of insurance coverage.

Reviewed: Jan 4, 2020

Steven was not professional. His language was not appropriate or professional. He tried to give me an SUV and argued with me that I what I requested. I showed him my reservation for a Nissan Versa or similar. The manager looked at my reservation and explained to him that it was transferred and looks as if U -Save staff entered it wrong. Steven upgraded me to a Hyundai Sonata (I think) after multiple requests of me telling him I DID NOT want an upgrade. He said it’s ok, it’s free, I got you. I told him again that I did not want that car. I accepted it because this process had been too frustrating. I was not given a pass to get out of the gate and had to sit at the gate for 10 minutes. I had to get out of the car and go find a hotel person to let me out.

Reviewed: Oct 16, 2019

timming very gơod

Reviewed: Aug 1, 2019

Staff was a bit unprofessional, but they got the job done

Reviewed: May 30, 2019