Mostly great. However, they parked cars in the exit of the pickup area, so it was very difficult to pick up the car. We had to find someone to help. Unfortunately, they were unable to remove the blocking vehicles, but they were able to remove a vehicle on the far side which allowed us (with some difficulty) to leave.

Reviewed: Jan 8, 2025

Budget are pretty good I buy insurance etc through QEEQ which is first class, be aware that budget like to upsell Also pay by plate for toll’s on the Illinois web site, it doesn’t always work and budget will take payment from your card but it’s not that expensive if they do Remember to take photographs of mileage and fuel level on collection and drop off !!

Reviewed: Jan 8, 2025

The car was new a 2025 model and the customer service guys were friendly and amazing. The drop off was literally few seconds. He looked at the car while he was approaching and then check the fuel level and only asked if I wanted the receipt printed or emailed. Thats all the time it took to drop off the car.

Reviewed: Nov 15, 2024