14 Car Rental Brands in Hawaii - Oahu Island (honolulu), Hawaii, United States

受け取り、返却はとてもスムーズでした

Reviewed: Apr 21, 2024

Smooth experience.

Reviewed: Dec 26, 2023

It's too long to pick up the car after registration at the counter. They say it's because of the shortage of the staff members.

Reviewed: Feb 16, 2023

No I want to rent a mustang but was different one

Reviewed: Nov 21, 2022

手続きが終わり、車両のピックアップ場所で車両を受け取る際に時間ぎかかり過ぎです

Reviewed: Sep 5, 2022

良い！

Reviewed: Mar 31, 2024

FordF150を予約していましたがシボレーとダツジラムしかありませんでした。無かったのでジープラングラーを選択させていただきました。

Reviewed: Nov 7, 2023

Fast pickup

Reviewed: Nov 13, 2019

We originally booked a car which was VW Jetta or equivalent, but on the day we were going to be given a Prius which would have been way too small. Luckily, the gentleman offered us a Jeep instead which was perfect. I wonder how we would have been able to fit our luggage into our car if weren't given the Jeep.

Reviewed: Jul 11, 2019

The car hadn’t been cleaned or filled with petrol but apart from that it was fine

Reviewed: Jun 3, 2019

出発店舗までのシャトルバスが混んでいたので、徒歩で移動しました。 シャトルバス乗り場から、道路沿いに歩いて5分位で到着します。 事務所立地、貸出手続き時間、車のピックアップ場所、どれも便利でした。 その場でガソリン満タン返し不要のオプションを進められ、返却日に時間がなかったので申し込みました。 税金込みで約100ドルでした。

Reviewed: Mar 30, 2024

excellent service

Reviewed: Mar 8, 2024

Generally good service at HNL airport. Car condition is overall good.

Reviewed: Jan 19, 2024

繁忙期だったこともあると思うが受け渡し場所で1時間半待ちは長かった。座るところも無く多くの人が待っていた。待たせない様に在庫を増やすとか 待たせるなら待合所を広くし椅子を増やすなど改善が必要。それ以外には返却後の車のシートの汚れが取れていなかった。ゴミなどの清掃は出来ていた。

Reviewed: Jan 11, 2024

Smooth, straightforward pick-up and drop-off process, friendly staff. Car as expected, clean inside, few scratches on the outside but no issues.

Reviewed: Dec 24, 2023

QEEQで入った保険では足りないと、カウンターにサイド210ドル位の保険に入らされた。 英語でいまいちよく分からず困った。

Reviewed: Feb 29, 2024

スタッフの数が少なく，日本語も全く通じないので時間がかかりすぎた。車は古く両サイドミラーが汚くて見にくいし、バックモニターも途中から映らなくなった。燃料を満タンにしたが帰りの空港までの走行で少し減った為か、後日100ドル請求された。 今後Hertzは利用しないだろう。

Reviewed: Jan 24, 2024

借りる際の手続きもスムーズでした。カウンターの方も親切な対応をしていただきました。

Reviewed: Jan 15, 2024

Waited for close to 4 hours before we could drive off

Reviewed: Jan 6, 2024

外観はそこそこ綺麗だったが、ドアミラーは水垢だらけでちょっと拭いたぐらいではきれいにならず、車内には空きペットボトルやごみが残されていました。最低限のクリーニングはしてほしかったです。

Reviewed: Dec 11, 2023

良かった

Reviewed: Dec 4, 2023

素早くレンタルできたので、とても良かったです。

Reviewed: Jan 15, 2024

以前にナショナルレンタカーの時は数台から選べたがバジェットは決められていた。車はグランドチェロキーで良かったが、チョイスがあっても良いと思う。

Reviewed: Jan 7, 2024

We had to wait for over 2 hours for the car and were then told there were no Jeeps left. The wait time was unacceptable after a long flight

Reviewed: Aug 29, 2022

Overall it was an easy experience with budget car rentals however was expecting a newer vehicle or similar to the one we originally chose.

Reviewed: Mar 20, 2020

小さい車を予約していましたが、空きがないということで無償でアップグレードしていただきました。予約のバウチャーを持参しましたが、住所の記載を求められました。時間的なものか、待ち時間はほとんどなく、手続きは借り出しも返却もスムーズ。

Reviewed: Jan 30, 2020

車が動物臭かった 対応スタッフがとても感じが悪く、説明も全くなしでとても嫌だった

Reviewed: Dec 13, 2023

特に問題なし

Reviewed: Dec 4, 2023

Hat alles prima geklappt

Reviewed: Nov 22, 2023

また利用したいです。

Reviewed: Jul 28, 2023

Car was ready for us as soon as we had finished paperwork. Car in good condition. Everyone very helpful.

Reviewed: Sep 28, 2022

Counter staff and shuttle staff was AMAZING! The car was a little underwhelming. Very banged up, windshield wipers didn’t work good and it rained so much 2 of the days. The rental car even over heated one day so the shuttle driver came and swapped us a car. But we had to wait for 2 hrs for responses.

Reviewed: Feb 8, 2023

空港から電話をして送迎車を呼ぶのですが海外なので携帯もつながらず公衆電話で連絡するのが大変だった。送迎の時間が決められていれば電話しなくて済んだと思います。 レンタカー会社ですが場所は倉庫です。Google MapでもストリートビューでもYESAWAYとは表示されません。 大手のレンタカー会社とは違って契約時もカウンターではなく立ち話でモバイル端末で説明しサインをしました。追加のオプションを勧められることはなかったです。モバイル端末で処理するので突然のプラン変更、オプション追加は難しいと思います。 雰囲気は本当に大丈夫な会社かと思います。 デポジットは200ドルと高額です。この金額にも不安を感じますが、デポジットの返金は返却時ではなく１週間後だそうです。怪しさはあります。 ただ契約をした担当の人はまじめな方のように思えました。中国系の会社のようです。 Easyrentacarsの紹介でなければ利用しなかったです。 デポジットの返金はまだですが、全額返金されれば次も利用したいです。

Reviewed: Mar 14, 2020

It was easy to select the appropriate car and process to pick up and drop off was smooth and fuss free. Would definitely hire again in the future!

Reviewed: Feb 1, 2023

入国手続きが思ったより早く済み、COに１時間早かったが、CIも１時間早くすることで、追加料金なくレンタルできました。よって予約時の車と違い空いてる車から選択可というシステムも思いがけず良かったです。日本のように事前にスタッフとキズ等のチェックはなく、自分自身で確認。キズ等箇所あれば写真撮りということが、後でわかりました。CI時にはそのダメージを問われましたが、CO時スタッフから確認されましたが、事前からだよということでOKでした。

Reviewed: Nov 23, 2021

Alamo in Honolulu is one of my very fave places to rent. Always super sweet, very efficient and friendly.

Reviewed: Jul 30, 2020

過去からAlamoにしているので、勝手が分かっています。

Reviewed: Mar 23, 2020

セルフチェックインとカウンターとどちらを選べばいいのか分かりませんでした。

Reviewed: Feb 22, 2020

Best

Reviewed: Jan 7, 2020

The car was ready to go when we picked it up. There was slight miscommunication and someone else's reservation kept popping up instead of ours. The car ran great. Only issue was that the wipers were very squeaky.

Reviewed: Nov 26, 2019

空港へ到着し、カウンターでの待ち時間が長すぎる。 対応スタッフは二人で、それぞれ対応中でしたが、その対応に時間がかかり無駄な話しや関係ない会話ばかりで 次に待っていることを全く考えていない。

Reviewed: Oct 21, 2019

Pick up was longer than expected with a pushy up sell, it felt like the counter staff were getting annoyed when i wasn't purchasing extras i didn't need or want. They even tried to sell me insurance that was already included as they weren't checking the booking properly. Rental car drop off signage was confusing, as the signs were blue and in plain sight when driving in to the airport, but they change to yellow small signs as you get near the terminal, so we missed the entrance and were taken back on to the highway. This added another 15 mins to dropping the car off so we were almost late. Drop off staff were trying to move the car to begin cleaning etc while our belongings were still in it, luckily we were very organized or it would have been easy to leave something behind.

Reviewed: Oct 2, 2019

It was a very long wait at the check in counter. The instructions said I would not be guaranteed a car if I was delayed upon landing & I should call Advantage. I called & the phone just rang & rang. There was a very long wait at the counter...about an hour. The service person was very nice, & said they would put me in another car so I wouldn't have to wait for a my compact. Unfortunately, the car was a Camaro, which was a difficult car for a short person, & the trunk with the very small opening was useless. The staff was very helpful in the garage when I couldn't find the brake release & the trunk release. Return was extremely quick.

Reviewed: Sep 27, 2019

Good

Reviewed: Jan 7, 2020

The car was awesome. We were able to get the car quick and start vacation without any trouble.

Reviewed: Nov 19, 2019

車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、

Reviewed: Nov 11, 2019

Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.

Reviewed: Oct 28, 2019

i was a little worried about my rental because of a bad experience with another company in april. ace was great. the shuttle from the airport was wonderful, the pick up agent was efficient and was quick to get us in an out. the car itself was fine. the drop off was smooth and the shuttle back to the airport was great.

Reviewed: Aug 14, 2019

When we booked the car via the site , when we got the rental place , they didn’t have the type of car we rented . They said it was a smart car which wouldn’t fit 4 agykts let alone luggage! We had to pay extra to get a bigger vechicle which we were unaware of having to do especially when the reservation was for a four door sedan like a Elantra . The windshield wipers didn’t work great and the tire pressure light went on during our travel making it very nerve wrecking during a family trip on an island . Customer service was fine though

Reviewed: Jan 5, 2020

Like: We purchased a GO Pass from Costco. Great deal. Make sure to call ahead for reservations. Stayed at the Waikiki Pearl, good clean and basic Hotel, great location friendly staff.Easy car rental gave me a free upgrade to a Altima. We went for a surfing lesson at the North shore, Pearl Harbor,Diamond Head, Rain forest, Kualoa Ranch, Ilolani Palace.

Reviewed: May 1, 2018