12 Car Rental Brands in Hawaii - Maui Island, Hawaii, United States

Kia をレンタルしました。ブレーキの効きが少し甘い感じでした。あとは快適でした！

Reviewed: Mar 30, 2024

Surprisingly good! They didn’t try to force another insurance on me, A lot of companies do try really hard…

Reviewed: Jan 12, 2024

マウイ島の空港降りてトロッコ列車に乗って行くので楽しかった。 マウイ島空港降りてからトロッコ列車の所に看板はあるけど、空港降りて荷物を受け取りしてあちこち探したのでわかりやすい看板などあると助かると思いました。

Reviewed: Jan 5, 2023

The vehicle size I reserved (compact) was not available, so I was "upgraded" to a larger car (full size sedan) that was nice but less fuel efficient and harder to drive/park. The pick-up process was inefficient; rather than handing renters a key and sending them to the lot as typically is done, an attendant brought each vehicle to the queue of renters one at a time. Drop-off was quick but a vehicle condition assessment was not performed, which could result in ambiguity regarding fault for any potential damage.

Reviewed: Dec 15, 2022

The Apple CarPlay and Bluetooth just didn’t work

Reviewed: Sep 5, 2022

Great experience. They even offered us a convertible car instead at no extra cost.

Reviewed: Nov 19, 2023

Long wait for 9any) car. Car type we booked not available on arrival. Had to choose and find our vehicle in dark garage without help. Staf told us to "Pick any car in row #5" but that row was empty when we arrived in the garage. Many paint blemishes on chosen car at pickup that were not noted in contract, but we hope they will not be attributed to us - not exactly clear at return. Unclear if we paid for the Sprint we ordered or the Sentra we took. Understaffed both at paickup and dropoff.

Reviewed: Dec 26, 2021

paid a fee for adding extra driver for part of the rental. Why does extra driver mean extra cost?

Reviewed: Feb 13, 2020

Customer service was terrible. Information provided through customer service and at the counter were conflicting. Service representative was reluctant to help and had a bad attitude.

Reviewed: Nov 10, 2019

Counter staff was less than pleasant. Asked for a "small" vehicle and ended up with a midsize and the car wasn't cleaned with attention to detail. Returning the car was easy and the staff was pleasant.

Reviewed: Feb 17, 2019

Além de cobrar o valor incorreto na retirar o carro, o contrato também teve um valor diferente do que foi acordado e a entrega do veículo foi em um local a 10 minutos de taxi do aeroporto. O local de entrega fica fora do aeroporto (10 minutos de taxi) e como era fim de semana, não tinha nenhum funcionário para receber o veículo, foi feito apenas em uma caixa. Não existe nenhuma forma de transporte fornecido para eles, você é obrigado a solicitar um taxi para chegar ao aeroporto. Não recomendo alugar carro pela Alamo em Maui.

Reviewed: Jul 13, 2022

Excellent service

Reviewed: Aug 24, 2021

Great

Reviewed: Feb 19, 2020

Like: Staff were very helpful and friendly.
Dislike: Nothing

Reviewed: Sep 3, 2018

Like: Good, friendly service and willing to help especially in a different country. They explained everything well and got us on our journey quickly. Email response to questions before the trip were so quick, I wondered if they’re awake 24 x 7!! Fabulous - will use them again. For Sure!
Dislike: I could not select the Exact vehicle I wanted from the Internet application.

Reviewed: Jul 28, 2018

excelente atención, todo salí muy bien, gracias

Reviewed: May 29, 2021

Easy and smooth

Reviewed: Mar 7, 2020

Easy booking at super price

Reviewed: Aug 15, 2019

Very difficult to contact directly. We needed a car replacement due to an accident but had to deal with the road side assistant. Budget does not deal with it. We had to wait for 6.5 hours for a vehicle replacement

Reviewed: Aug 14, 2019

worst rental car service on maui

Reviewed: May 7, 2019

i booked toyota but nissan was allocated. and windows and door lock were manual, not auto, amazingly oldfashion. the received car has scratch at my receipt but car document didn't have record of damage, that will trigger trouble on late upcharge by non responsible damage. also check in took quite long time, many people waiting 30min or more..

Reviewed: Feb 19, 2020

マウイでのレンタルでした。 お願いした通りの車で、良かったのですが、室内の清掃がイマイチなのと、フロントガラスに油膜がビッシリで、雨の際、非常に前が見辛く、あのままでは危険だと思います。

Reviewed: Jan 22, 2020

Excellent

Reviewed: Jan 11, 2020

Best

Reviewed: Jan 7, 2020

Good

Reviewed: Jan 7, 2020

Didn’t have any issues with the rental car and staff was very professional during pick up and drop off.

Reviewed: Sep 22, 2019

Pas de temps d'attente moins de 10mins. Personnel courtois.

Reviewed: Jul 14, 2019

Counter staff very friendly and helpful.

Reviewed: Jun 18, 2019

It was 3am by the time we arrived and JARED made us feel very stupid. We went straight to the Payless counter which was not manned. JARED told us about needing to go through the line but there was not anyone in line to need to go through the maze so he made it sound like he was doing us a favor to come on over to the BUDGET counter where he could help us. He was rude, did not care at all about us and I personally just think he hated his job. He could NOT explain why the fee was more than the voucher I had from EasyRentCars.com. He challenged me on not wanting insurance and kept trying up sale us the whole time we were there for our rental. I am writing a letter to Payless about Jared so no worries there. It is just sad to be so tired and excited about being in Maui and have someone be so awful to you! He never said welcome to Maui or thank you for using Payless or anything. He was SO BAD! Our car was horrible but to be honest, for the price we paid, we did not care about all the dings and scary noises the car made. It served its purpose for what we needed it for. Jared on the other hand needs to get another job and get happy. So sad

Reviewed: Jun 7, 2019

The car was in reasonable good condition. Service at the counter was good and quick. During the rental period we had a flat tire (we managed to install the spare) and exchanged the vehicle with no problems. Thank you for the good service!

Reviewed: Apr 18, 2019

Steven the front desk agent was great and super helpful. The car was great and priced really well.

Reviewed: Feb 16, 2019

The pick up process took a while, it seemed they had to input all info into computer, when I had done it previously on line.

Reviewed: Apr 9, 2019

Like: We picked up this little subcompact car for under $30/day plus tax by surfing the price down over time. The car only had 14,000 miles on it and was in pretty good shape. Just right for the island. We mostly used it to zip around. The check-in was efficient and the check out was speedy.
Dislike: Two things stand out. First, the rental lot is off-airport and the shuttle van is not as consistent as the bigger named rentals. I ended up taking an Uber, but should have waited. The car was small, but that is what I signed up for.

Reviewed: Aug 8, 2018

Like: Fun
Dislike: Nothing

Reviewed: Jul 31, 2018

Nice staff.

Reviewed: Dec 16, 2022