10 Car Rental Brands in Washington D.C., District of Columbia, United States

Small issue with upgrade sorted satisfactorily by Avis. Key fob didn't work.

Reviewed: Apr 20, 2024

One of the fastest counter services I’ve had.

Reviewed: Feb 2, 2023

The counter staff did not seem very friendly but were helpful. The car had lots of little dings and scratches which I had to point out to the guard at the gate.

Reviewed: Oct 4, 2019

Wait was long to get Rental, Car smelt of smoke and was full of dog hair. was pointed to car and had to take 2 kids, 2 car seats and luggage across the car park to find it. was charged for prepaid gas when i said I did not want it. Was told I would be refunded but 4 days later no sign of refund. Was not made aware of a $100 holding fee when renting the vehicle either.

Reviewed: Aug 7, 2019

Location not the easiest to find. Signposting could be improved. Car type was upgraded I believe due to the lack of available vehicles. Some damage to supplied vehicle. Windows were filthy internally.

Reviewed: Jul 23, 2019

I was forced to take all the insurance when I have rented several times in other places and the treatment has been much better and much cheaper for something much better, the worst experience with Budget, they steal people's money and time

Reviewed: Jan 20, 2024

The brakes were not in good condition, the car kept shaking when we would press the brakes. The key fob battery stopped working and the car wouldn't lock. I was not informed to renew the contract after completion of a month and so had some issues when I tried to call to extend the rental for 4 days. I ended driving 4 hours to the nearest budget to drop off the car because of this.

Reviewed: Jan 20, 2024

i initially got a suburban which was extremly dirty and in poor condition, i went back to budget and they did their best to gove me a batter car. thanks for Katty's effort, my experience was great

Reviewed: Dec 28, 2023

The car wasn’t in good condition, it has a very nice sound. Consuming high energy.

Reviewed: Dec 21, 2023

All are in order and convenient

Reviewed: Dec 19, 2023

El vehículo tenía más de 50k millas, por ende para un auto deportivo descapotable es mucho. Las ventanillas traseras no cerraban bien al subir la capota y la suspensión estaba un poco maltratada por lo demás todo bien. Podían haberlo limpiado mejor por fuera…

Reviewed: Jun 8, 2022

Excellent service end to end, very fast, the car was fantastic.

Reviewed: Sep 4, 2019

Très bon service, souriant et helpful

Reviewed: Aug 25, 2019

Customer service reps could not have been more helpful. Really pleased with whole experience.

Reviewed: Aug 23, 2019

Car was great. Hertz also facilitated a late pickup and 1day rental extension due to my flight delay. (i arrived in DC over a day late due to a weather diversion). the did this with no charge.

Reviewed: Aug 7, 2019

Todo fue perfecto! Sin duda, volveremos a contratar con Thrifty.

Reviewed: Sep 28, 2021

Me Cobraron $50 Inter city Fee que no estaba contemplado en la tarifa.

Reviewed: Jan 22, 2020

Don't understand why so much registration input is needed on pick up when surely all this info could have been inputed on booking

Reviewed: Sep 16, 2019

yes everything went fine and meet our espectations

Reviewed: Sep 10, 2019

No issues, smooth pickup and drop off of rental vehicle. Friendly, competent staff.

Reviewed: Sep 8, 2019

Car had stains on every seat, filthy. At pickup the woman was great!!!

Reviewed: Nov 8, 2019

Line was long for pickup, but well worth the wait

Reviewed: Nov 2, 2019

My experience on pick up was OK, then I drove the first car I was given a Nissan Reg# 2073 WQ, I drove the car out of Dollar and it did not sound right so I took the back to Dollar straight away, there was some reluctance to find another car for me, but was given a Honda Reg# 9ZR 443 witch I was thankful for but there for around 30min getting the second car I left Dollar for a second time and no problems with the car went on my way some what unhappy. The return too Dollar did not go well at all, before taking the car back I had had it cleaned and valeted and filled up the fuel tank, on getting back to Dollar return area there was a gentleman, witch he did not turn out to be a gentleman, and 4 to 6 men standing in car return, the so called gentleman who I will call (Man#1), Man#1 started too process the return of the of the Honda Reg# 9ZR 443 he scanned what he was to scan while I got my suitcase from the trunk of the car, on going back to the drivers side Man#1 was sitting in the drivers seat shaking his head he got out of the car and in front of all the men standing around and people returning there rental cars started to shout "this car is stinking of smoke" on the top of his voice he then directed his still load remarks to the men standing around, there was talk in a language I did not understand, Man#1 then directed his comments to my he said "You have been smoking in this car" I then informed Man#1 "that I have not smoked in the car as I do not smoke" his reaction to me informing him that I do not smoke was one of I don't believe you, I did inform him that a passenger got in the car with a cigarette and I had informed the passenger that it was a rental and there was no smoking in the car the passenger put the cigarette straight away, but Man#1 still on the top of his voice he kept ranting this car smells of smoke in front of people retuning there cars, and same at the desks it made me feel belittled.

Reviewed: Sep 26, 2019

Dropped off car and a family member picked me up at drop off center with a rental car from a different company. Dollar attendant refused to let us out of gate. Tried to claim it was one of their cars. Was rude and uncooperative. Took over half hour to get a manager to get gate opened for us.

Reviewed: Aug 4, 2019

The lady at the pick-up counter was probably having a bad day. The car itself was fine, ran smoothly and I had no problems Dropping off in JFK was a bit of a mess as there were too many cars being returned at the same time, and only 1 staff working (who was very hardworking)

Reviewed: May 4, 2019

Like: I liked the time spent picking up the car. The attendant was quick but still friendly and had me on my way in no time. Was also very helpful.
Dislike: There was nothing that I didn't like.

Reviewed: Sep 5, 2018

Reviewed: Oct 16, 2019

Great service with complimentary upgrade

Reviewed: Jun 26, 2019

Like: The person in the Alamo office helped me to configure the car (folding down and stowing the seats in the van--it was a BIG job that I never would have accomplished on my own). I think his name is Mohamed.
Dislike: Nothing.

Reviewed: Sep 20, 2018

Like: Car was okay. A new Mustang.
Dislike: I was charged extra 25 USD for being 1 hour late and another 30 something dollars for Surcharge which was not told me during the rental

Reviewed: Mar 23, 2018

Best cars rental experience in the US so far :)

Reviewed: Oct 22, 2019

Rental car pick-up/drop-off process was relatively smooth. Car pick-up/drop-off process includes an extra step as shuttle bus brings you from DCA to the rental car center but you must wait for and take another shuttle because Advantage location is off-site from rental center. Advantage's prices are usually lower than those at rental car center, which makes up for the extra time needed. Ensure you factor in a little extra time for pick-up/drop-off when choosing off-site rental car companies.

Reviewed: Aug 21, 2019

I was angry to be charged for a full tank of gas, only to find out that it was three quarters full when I turned it on, and within 10 miles it had dropped to a half a tank. If I had done that upon return, I would have been charged.

Reviewed: Jul 13, 2019

Staff was terrific! They offered a free upgrade when we arrived. Shuttle was waiting both on pick-up and drop off.

Reviewed: Jun 24, 2019

Like: The size of the vehicle fits our need
Dislike: Nothing

Reviewed: Apr 18, 2018

We had a hard time finding enterprise.

Reviewed: May 24, 2019

The best!

Reviewed: May 2, 2019

Thank you very much for the superb service. I highly recommend National.

Reviewed: Mar 8, 2019

Like: The car and service we’re more than awesome!

Reviewed: Aug 13, 2018

Car not clean enough from inside, asked for delayed service several miles ago

Reviewed: Apr 28, 2019