very quickly check in , all as prepayed,

Reviewed: Oct 24, 2025

Pick up did take some time due to there only being 1 teller at the counter processing pick up paperwork. It would be helpful if Avis would allow for online authentication and pick up processing.

Reviewed: Oct 22, 2025

AVOID AVIS AT ALL COSTS, when I arrived to collect a premium SUV as what I had on my booking form was told QEEQ had booked wrong category and I would have to pay a fee to upgrade. I couldn’t have anything smaller due to amount of people we had and after 17 hours travel was exhausted so an additional £200. Currently pursuing with QEEQ and will update when that is sorted. Car that I eventually hired was not remotely “premium”.

Reviewed: Oct 15, 2025

Expected a newer car but fine and was pleased with luggage space. Avis representative at Orlando gave the impression he didn’t want to be there.

Reviewed: Apr 20, 2025

Waited 20 minutes at counter, staff very helpful.

Reviewed: Jan 18, 2025

Car experience was very poor as mentioned car booked was not available When questioned why ? As had pre booked 3 months in advance I was told nothing they could do ? Did not care at tall attitude Car provided was filthy inside & out Tyre pressure warning light was on Had to stop and re inflated tyres Wash front & back windows to actually see out ! Will not use Budget again Dreadful service

Reviewed: Mar 19, 2025

We asked for a SunPass but the charges werent explained to us and we found the daily admin charge for this quite high.

Reviewed: Feb 22, 2025

Very Helpful when I needed roadside assistance

Reviewed: Feb 4, 2025

The car was very good. pick up time was slow to to queues. the service staff were not friendly when we told them we didnt require any upgrades or extras. Budget provide additional spouse driver free of charge which is very good.

Reviewed: Dec 4, 2024

There was a bit of a wait to pick up the car. Two staff were serving. They did make us wait outside the portacabin whilst they dealt with other customers - and it was actually cold that day! However, once we were served it went smoothly - no hidden charges or attempted "upselling" so this was much appreciated. The return was done quickly an efficiently.

Reviewed: Feb 6, 2025

Car was excellent, although for a full size I thought it was a little small as a Genesis G70. Staff were helpful, but didn't explain the fuel extra charge particularly well, they suggested I would only be charged for the gas used, when returned, but in reality was charged for a full tank. They also were trying to sell a prepaid toll package tata was expensive, but didn't provide sufficient informaiton to make an informed choice

Reviewed: Jan 15, 2025

There was only 2 people in front of me but the service staff seemed to be very slow I was waiting a long time. When I had my turn I was 5mins or less which is more normal.

Reviewed: Jan 10, 2025

Yes.

Reviewed: Dec 11, 2024

Car was old and dented. Not what I expected

Reviewed: Dec 4, 2024

They gave the wrong car so lost a lot of time on loading up getting ready to be told change cars . Wrong car in the bay given

Reviewed: Jul 26, 2024