I liked the model of the car, comfortable and easy to drive.
The people at the Avis counter in the Asheville Airport lack professionalism. I never received a receipt when I turned the car in. I would like to have one.
Hertz over booked. There were three of us there for one pickup truck. Needless to say, I didn’t get that truck. The one that arrived late got it because they called to make sure it was there. Thought that was what a reservation is for. Didn’t get a truck until two hours later. Missed a deadline and will have to rent another truck to finish my project at a later time. Was not happy with the experience. It is definitely going to cost me a bit of money.
discount offered due to short wait for auto; desk clerk very personable and helpful; car had damage to the body which had not bed reported and/or recorded
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