Reviewed: Jun 6, 2025

Very satisfied, no upselling, no additional charges.

Reviewed: Apr 30, 2025

Satisfied

Reviewed: Apr 28, 2025

The extra taxes and charges from budget have almost doubled the original price quoted on qeeq.com . We extended the booking by 1 day but even so, this is more than expected. It was a great car, so I'm happy to pay it, but it's disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location, and budgeted my trip differently.

Reviewed: Jul 18, 2024

Extremely satisfied!

Reviewed: Aug 1, 2020

It's fine.

Reviewed: Jan 24, 2025

I preferred a mid size car and they tried to give me a small suv. So I had to ask a few times for a bigger suv

Reviewed: Aug 15, 2019

Reviewed: Jul 23, 2018

Very smooth.

Reviewed: Dec 12, 2024

Alamo were excellent

Reviewed: Oct 19, 2024

Reviewed: Aug 10, 2024

I had requested a car with Apple car play so as to make it easy for me to use my phone in the car. The staff just pointed to me the group of cars that I was eligible to pick up. They didn’t know which particular car could help me with my requirements.

Reviewed: Mar 5, 2020

Best cars rental experience in the US so far :)

Reviewed: Oct 22, 2019

The rental car bus took a really long time to come - over 30 minutes. And the location was quite a way from the airport.

Reviewed: Sep 20, 2019

Extremely satisfied

Reviewed: Jul 23, 2024

The car was really really awesome and very comfortable during our 4 days trip in the US. Although, the receptionist was a bit sarcastic. Over all its a very wonderful first time experience in renting a car in the US with Dollar.

Reviewed: Mar 5, 2020

Very friendly staff. Received a complimentary drop off when returning the car. Nice to not have to struggle with the shuttle. Over all, very pleased.

Reviewed: Sep 9, 2019

Like: Good customer service, was able to help me when I had questions. I forgot my coffee mug and they had it ready when I come back
Dislike: The car had a poor AC system. It was not working appropriately

Reviewed: Jun 26, 2018

The wait was crazy I can understand because it was the week end of July 4th but if I reserved I should not be waiting for more then an hour.

Reviewed: Jul 10, 2019

Reviewed: Jun 16, 2023

Hertz Car Rental truly is a major brand. The convenience of picking up and returning cars, office facilities, and the professionalism of the staff are all far superior to smaller companies.

Reviewed: Jul 8, 2017

Car had stains on every seat, filthy. At pickup the woman was great!!!

Reviewed: Nov 8, 2019

The counter staff was very helpful and very easy to work with. I will choose this company again because of the gals at the front counter. The car was a bit difficult to find and when I did, the interior of the vehicle was not clean. The windows were so filthy that a gentleman from Payless attempted to clean them and they still looked bad. The inside smell of the car was very odd and not very nice as well. There had been several scratches on the vehicle that had been noted before I drove with it and there were cigarette burns in the drivers seat. Not cool. They said that there was nothing they could do to help me. So I reluctantly drove off for my trip.

Reviewed: Oct 22, 2019

Counter service was great from the one woman -- but she was the ONLY one, so a 15-minute wait.

Reviewed: Oct 1, 2019

We reserved a SUV midsize. When we arrived in Baltimore we were told they did not have one. I booked about a month in advance for a 1 week trip. The worst part was that water leaked on my foot/leg n the passenger side. I have lymphoma/lymphedema and have to keep my left leg wrapped. Impossible to do due to water leakage. :-( so my leg swelled.

Reviewed: Jun 25, 2019