Quite satisfied.

Reviewed: Jul 30, 2024

They didn't have the car I reserved. They substituted another vehicle but then gave me keys for a third vehicle. This made the return very difficult as they had no idea what to do to close the rental.

Reviewed: May 6, 2019

I actually got the size of vehicle needed. Usually got some run around about class of vehicle requested is not available and I need to upgrade at additional cost.

Reviewed: Mar 16, 2021

I did not get the Chevy Malibu that I had reserved, but Avis gave me a Nissan Rogue (Budget was not in operation). All in all It worked out perfectly

Reviewed: May 30, 2019

staff were not trained to recognise a UK drivers licence and so refused to give us the car. I even phoned the Enterprise customer service desk who were useless. We had to wait for over an hour till they found a book that showed them what a UK driving license looked like. This was a terrible experience

Reviewed: Mar 8, 2019