7 Car Rental Brands in Norfolk, Virginia, United States

Car was not clean. Paper towels were left in different spots. Tank was not full of gas.

Reviewed: Jun 15, 2020

Great car for a reasonable price. Counter staff was very friendly and a pleasure to deal with.

Reviewed: Feb 29, 2020

Car mats was missing. Could be more clean. Lady at pick-up station did not have any ID or logos. It was strange to give a car key to unknown person.

Reviewed: Feb 16, 2020

Car was upgraded without request, and was created when I walked up. Super nice service!

Reviewed: Feb 28, 2020

The car was good. I did not appreciate the deposit / even though I was a thrifty renter but I will be prepared next time

Reviewed: Jul 23, 2019

When I arrived at the counter, with a reservation, they told me they didn't have any cars. No explanation and no other options. Because I asked around at other counters, a manager overheard me and was able to get me a car but the staff at the counter were terrible and dismissive. It took me well over an hour to get a car.

Reviewed: Mar 30, 2019

Like: After a day of tedious travel delays, rude and indifferent airline employees, and other impatient travelers, Thrifty ended my long day by treating me like a valued customer. My delays put me in my destination after closing time; the main call center contacted the counter to let them know to wait for me. I didn't make it home in time, but thanks to Thrifty, I made it home.

Reviewed: Sep 9, 2018

There was no vehicle available for me even though I booked 2 days prior. I had to get a ride to another location. This took a lot of time and the new location added to my overall journey time. I was about 90 minutes later than I expected at my final destination.

Reviewed: May 13, 2019

Like: Traveled to Michigan, chicago and New England. Very spacious during trip.
Dislike: No tv for kids

Reviewed: Aug 20, 2018

Like: No upset, friendly in and out no questions no " how about an SUV?' Clean and easy
Dislike: I loved everything great car great price great experience

Reviewed: Jul 3, 2018