7 Car Rental Brands in Providence, Rhode Island, United States

Very satisfied

Reviewed: Jul 29, 2024

Extremely efficient and satisfactory

Reviewed: Jul 26, 2024

Very good

Reviewed: Aug 25, 2020

Very good

Reviewed: Aug 25, 2020

The lady at the counter was very nice and gave me the desired vehicle that I have wanted in the first place even though the reservation she had was for something different. I really enjoyed driving the Ford fusion and was impressed that I only use a half a tank of gas for the week of my vacation.

Reviewed: Jul 13, 2019

Renting cars in the US is very convenient, just don't rent an electric car there!! Absolutely not.

Reviewed: Jul 9, 2024

Dollar took some time at the counter.

Reviewed: Sep 17, 2019

Worst luxury car

Reviewed: Sep 5, 2019

The car was dirty on the outside. The tires need replacing.

Reviewed: May 26, 2019

Like: I use the car to visit my grandchildren
Dislike: Someone did not show up for work the day I got my car

Reviewed: Sep 3, 2018

Extremely satisfied

Reviewed: Jun 1, 2020

Like: Good service , good price

Reviewed: Aug 25, 2018

Like: Got upgraded
Dislike: Return directions

Reviewed: Jul 13, 2018

Like: The whole experience was excellent! I am a first time user of Easy Rent Cars and was really pleasantly surprised. Will use again, Thrifty was fast check in and super fast check out.
Dislike: There was nothing I didn't like!

Reviewed: Jul 2, 2018

Like: Customer Service reps Janet and Tom were kind, helpful and fantastic. The car I reserved was not yet cleaned out, but they upgraded me for no additional charge.
Dislike: n/a

Reviewed: Jun 26, 2018

Didn’t have the car I reserved. Card reader didn’t work. Had to process card manually. After 3 different cards, and 15 tries. The kid literally said “maybe it’s our card reader” Who doesn’t have chip readers when their entire business is based on credit card processing? Customer service rating below zero if possible.

Reviewed: Jun 20, 2019

Even though I reserved this vehicle several days in advance, when I arrived at the rental facility the gentleman at the desk laughed at me and told me good luck finding a truck. He said he has no trucks and that he would not be able to find one. I went to enterprise just a few miles away and was given the exact pick up truck that I needed and had a very smooth the rental process through Enterprise. I would not recommend or use Hertz again

Reviewed: May 16, 2019

Dislike: Car had a very smoky smell

Reviewed: Jul 18, 2018

Like: Polite staff member. no delay getting on the road to complete the journey.
Dislike: Vehicle had a annoying noise from the rear on the highway (i suspect a wheel bearing)

Reviewed: Jun 1, 2018

Like: I loved the car
Dislike: Calling hertz on the phone and speaking to the reps I was driving in a massive rain down pour and needed to change location of drop off they could not tell me how far hertz was from hotel I was staying at . Paying more for a different drop off location seems rediculous to me The guy at drop off location however was very nice

Reviewed: May 25, 2018

Like: Car ran well and was fuel efficient!

Reviewed: Jul 17, 2018

Like: Perfect car for traveling to and from airport with small stops throughout my visit
Dislike: Car has a little worn interior

Reviewed: Jul 8, 2018

Like: Return process great
Dislike: I waited over 20 minutes at the counter for service

Reviewed: Jun 26, 2018

AVIS provided excellent service. My English isn't very good, but the young man at the counter was very patient and didn't speak too fast. I had booked a car with a full tank of gas, but when I was about to drive off, I noticed it was only 3/4 full. After mentioning this to the rental agent, he assured me it was fine and that he would inform the drop-off location. When I returned the car, they accepted it with 3/4 tank, no questions asked. Americans are very trustworthy, and this was just one example.

Reviewed: Aug 21, 2014

The service attitude was average, not thorough or enthusiastic enough, and the explanations lacked detail and patience.

Reviewed: Aug 11, 2017