9 Car Rental Brands in Raleigh, North Carolina, United States

Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.

Reviewed: Mar 28, 2024

It took for ever on the couter.

Reviewed: Apr 26, 2022

There were two unexpected situations: 1. I chose Full to Full fuel option, but the staff asked me to switch to another fuel option which is to return empty, for a higher fee. I don't understand this kind of business practice, and hope this will stop. 2. I booked a Toyota Prius, but I got Ford Fusion hybrid, but I was happy with the change.

Reviewed: Feb 15, 2020

Great company with great customer services and straightforward business. They provided me with what I needed in no time and the fulfilled my reservation with Easyrentcars without any problem.

Reviewed: Aug 4, 2019

I liked the car and I thank Thrifty for the service!

Reviewed: Nov 21, 2023

our flight was delayed and tried to call the office to explain the delay but after 6 times and 20 minutes later i decided to stop calling, although they didn’t charged me extra for this delay.

Reviewed: Sep 5, 2023

We got a great car- better than expected.

Reviewed: Jun 18, 2019

Quick, easy, very kind personnel at the counter

Reviewed: May 14, 2019

1) First car assigned was not clean and had feces in the back seat. I had to go in and have another car assigned. 2) When I dropped off car, it was clean, had a full tank of gas, and was on time. I was told I would get a receipt sent to me. Not only did I not get a receipt sent, but I was charged an additional US$80.01 without any explanation. I have now had to put the charge into dispute with my credit card company.

Reviewed: Dec 5, 2022

Avis at RDU makes everyone wait forever. This has been happening ever since I moved to the RTP area, i.e., since August. While I am an AVIS preferred customer, I find that I could not use my "Wizard" or AVIS preferred number for this booking and therefore have to wait in line - it has never been less than an hour waiting time. If they assign you the car quickly, you'll spend 30+ minutes waiting for the car to actually become available. Or you might just spend an hour standing in queue. My flight from New York was 1 hr 48 minutes long. I spent 1 hr waiting in line at Avis RDU. I have also rented from Hertz/Thrifty in the same RDU location. Their process was painless and swift. The staff at AVIS is trying their best but obviously something is not working. I think it's because the staff are so polite that customers like me return time after time despite the frustrating and lengthy pick up process.

Reviewed: Oct 28, 2022

I waited 2.5 hours for a car. It was dirty and did not smell good when I finally received it. When I dropped the car, the employee told me that the initial pick up point did not even enter the vehicle number on my file.

Reviewed: Jun 25, 2019

I was upgraded to an MPV due to the lack of available cars in my category.

Reviewed: May 25, 2022

Alamo service was outstanding. I will try to use Alamo in the future as long as the price is competitive.

Reviewed: Jun 16, 2019

Like: Very comfortable for a long trip
Dislike: The license renewal was two months out of date which could have caused a problem... but didn't luckily.

Reviewed: May 22, 2018

Staff was going thru a new credit card system, so it took a little longer to process everything. Staff was nice and polite.

Reviewed: Mar 6, 2020

Billing process should more easy and smooth and basic car accessories like mobile holder should be with car.

Reviewed: Aug 30, 2019

The portal was fine...Advantage is a disaster os a rental company ...but their fees are decent..

Reviewed: May 13, 2019

Dirty, smelly cars, not happy with Advantage for the first time, i changed car because alignment on my car was out so they changed 139$ on it. Weird. Not happy with Advantage at RDU

Reviewed: Jan 15, 2019

Like: Nice car. Friendly staff
Dislike: N/a

Reviewed: Jul 19, 2018

Very easy process. Had to ask for existing damage to be noted on the form before I signed and took the car as the form I was presented with didn’t document all existing damage. I fear if I had not asked for a member of staff to check the car again and document correctly before me leaving I would have been charged for damage that was there before on return of the vehicle. Other than this point everything else was faultless and the car was fantastic.

Reviewed: Aug 13, 2019

Chris is the best

Reviewed: May 8, 2019

Dislike: Fairly good price on car. Friend got a better deal from someone else online.

Reviewed: Aug 22, 2018

I booked Toyota Camry. But they didn’t had Camry. Why? I have not heard KIA. I don’t like KIA.

Reviewed: Jun 1, 2019

The staff is courteous, kind, and accommodating. The Cars are very nice.

Reviewed: Jan 26, 2019

Like: The process was easy to reserve online. Pickup was a breeze and the staff was very helpful. Will definitely use again and highly recommend.

Reviewed: Jul 19, 2018

Like: I liked everything from taking car to drop off.

Reviewed: Jun 6, 2018