It was a great car. Steady and comfortable. There were lots of scratches here and there. Also the car wasn't totally cleaned when picked up, which I'm ok as there was a notice informing of water shortage in Santa Fe. The only downsides, which are actually quite grave are... 1. The front tires are totally worn out. I always have to continually remind myself of the safety risk it poses to my wife and daughter as passengers. I wouldn't drive a car with such tires back in Malaysia. 2. Not only the front tires were worn out, all the tires weren't properly inflated. Half way on the way to bandelier at some obscure roads, the tire warning lighted up. I had a hard time looking for gas stations that provide air pump as most were out of order. Budget should place safety as the highest priority. We are talking about human lives here.

Reviewed: May 27, 2022

Both the Hertz representative and the vehicle exceeded my expectations.

Reviewed: Jul 3, 2020

Amazingly friendly customer service from the agent in Santa Fe! I started my rental with a smile :)

Reviewed: Aug 16, 2019