7 Car Rental Brands in Spokane, Washington, United States

Ignored at desk for 15 minutes Then was ok after that

Reviewed: Oct 16, 2019

Like: I got an upgrade when the customer ahead of me cancelled their rental with very little cost. Very nice car and made my driving on the trip that much nicer. Thanks
Dislike: Did have to wait about 20 minutes to get checked in but then compensated me with the upgrade.

Reviewed: Sep 7, 2018

Like: Excellent. Fast friendly, great vehicle.
Dislike: Will definitely recommend.

Reviewed: Aug 9, 2018

Absolutely brilliant, and a bargain price for a one way rental - HOWEVER, the whole experience was ruined afterwards. I checked my bill I was handed when I got home and noticed that I'd been charged for ⅛th tank of fuel. The thing was the the woman who checked it in (a third party agent, not budget) didn't even check the fuel gauge. She handed me the receipt and said that's $56. I agreed to walked off. When I looked later it was for $83 - and there was a refuelling charge. I'd literally just filled it up before dropping off at the nearest gas station. I have all the receipts to prove it. A little bit of Googling it when I got home, shows this is a common scam. The check-in agents (as I said third party company) are on commission for extras such as gas tanks not filled. Most customers are dropping off and getting on a plane so won't look at the receipt, especially when the agent quotes the original price. Luckily (?) I'm going back there on Thursday so will be taking it up with the manager. It won't stop me renting from Budget again if the price is right but I'll be very careful when handing back.

Reviewed: Oct 1, 2019

Dislike: International charge on my visa.

Reviewed: Jul 22, 2018

Like: The car was much bigger and spacier than ordered, which was a very positive experience.
Dislike: The car was not washed properly when I picked it up. On the other hand, the dust is so pervasive it didn't even matter.

Reviewed: Aug 23, 2018

Like: Easy to check in
Dislike: Check out was complicated

Reviewed: Jul 12, 2018

Like: When the staff member at the counter found out that I needed a hatchback, he went out of his way to make sure I got one.

Reviewed: Jul 11, 2018