34 Car Rental Brands in Sydney, New South Wales, Australia

Very satisfied.

Reviewed: Mar 16, 2025

The KIA van we got was huge. Exactly enough space for 6 adults, 6 big suitcase and 4 carry-on sized bags. The car was clean on the outside, some dirt on the floor, which was difficult to remove as the car had no floor mats. We had to fill up the window flusher liquid, as it was totally empty upon pick up. The car performed great and was a breeze to drive long distance.

Reviewed: Feb 20, 2025

Very good

Reviewed: Feb 9, 2025

Very satisfied

Reviewed: Feb 6, 2025

Very satisfied.

Reviewed: Jan 27, 2025

I feel satisfied.

Reviewed: Mar 15, 2025

Satisfied

Reviewed: Mar 8, 2025

The staff at the rental company provided very attentive service, very satisfied.

Reviewed: Feb 24, 2025

An unexpected charge of over 300 AUD was incurred during the return of the vehicle.

Reviewed: Feb 19, 2025

Pretty nice!

Reviewed: Feb 17, 2025

Car was wonderful to drive

Reviewed: Mar 13, 2025

Satisfied, the car was very new, and the service was good.

Reviewed: May 15, 2024

Very satisfactory.

Reviewed: Apr 26, 2024

The new is very new and clean when I picked it up

Reviewed: Nov 17, 2021

The staff was very friendly and quickly completed the car rental procedures.

Reviewed: Apr 29, 2019

Very professional.

Reviewed: Mar 13, 2025

The staff were enthusiastic and communicated smoothly, but the assigned vehicle was smaller than the one in the booking.

Reviewed: Feb 6, 2025

The service was enthusiastic. Although phone calls were difficult to reach on the weekend, the on-site reception was very prompt.

Reviewed: Jan 21, 2025

Satisfied.

Reviewed: Jan 4, 2025

Car was in a very good condition and didn't have any damages. We did have to wait a very long time at the Europcar counter to get our keys. They should have also mentioned that the drop off location had changed.

Reviewed: Dec 25, 2024

Satisfied.

Reviewed: Mar 12, 2025

Very satisfied!

Reviewed: Feb 21, 2025

Company was not in-terminal as listed on the page and gave ridicoulus page long description how to get there without saying address, as of course addres was registered to be the airport, not their real adress which was 35 Doodle Street, Alexandria, NSW. I travelled many countries across all continents and this was so far my worst car rental experience in terms of picking up the car.

Reviewed: Jan 10, 2025

The entire process of pick-up and drop-off was accompanied, with thorough explanations provided. There was assistance throughout both vehicle collection and return. The car was in excellent condition, free of any issues, and clean and tidy.

Reviewed: Nov 3, 2024

Extremely satisfied, the car was in excellent condition.

Reviewed: Nov 2, 2024

Overall service was fine, but returning the car location was hard to find.

Reviewed: Mar 4, 2025

The overall service was excellent. The reserved Camry wasn't available, so they provided a brand-new 2024 Skoda Octavia instead. It was great to drive, more powerful than the Toyota, fuel-efficient, and they even upgraded the service package for free.

Reviewed: Feb 8, 2025

The staff were very patient.

Reviewed: Dec 9, 2024

The car they gave us was brilliant and very economical - Skoda Kamiq

Reviewed: Feb 17, 2023

The staff were very helpful and knowledgeable and helped me in the right direction of the correct airlines.

Reviewed: Nov 1, 2022

The car was in poor condition.

Reviewed: Mar 4, 2025

The pick up and drop off process took 60-75 minutes from reaching the airport to departing with the car (and vice versa). Extremely slow due to the shuttle process (waited 30-45 minutes both ways). The counter staff is reasonably pleasant, but the shuttle service is quite poor. The ideal service would be to wait less than 10 minutes on each side and this is far from that!

Reviewed: Feb 20, 2025

The service attitude was quite good, but the order processing and efficiency could be better.

Reviewed: Feb 14, 2025

Satisfied

Reviewed: Feb 11, 2025

The staff at the store were very nice, the car was in great condition, and it was very clean. The deposit was refunded within a week after returning the car.

Reviewed: Feb 8, 2025

The procedure was processed quickly, highly recommended! The condition of the cars is excellent, mostly new vehicles.

Reviewed: Mar 1, 2025

Very good, quite efficient, no unnecessary upselling...

Reviewed: Feb 21, 2025

Very satisfied, they even upgraded the car to a Mazda 3 SUV, which was great.

Reviewed: Feb 12, 2025

The return location was hard to find, and it was not visible in the domestic terminal.

Reviewed: Feb 7, 2025

Wonderful

Reviewed: Feb 6, 2025

Very satisfied. Even though there was a language barrier, the staff patiently helped us confirm the order details, documents, and damage compensation issues.

Reviewed: Feb 28, 2025

Driving from Sydney to Melbourne went smoothly, although the scenery along the way was not very rich. The Great Ocean Road was pretty amazing!

Reviewed: Feb 12, 2025

Average. No Chinese service, poor vehicle condition, and a tire burst occurred on the day of rental.

Reviewed: Feb 5, 2025

Alpha was great - I called a few times prior to rental with enquiries and they responded promptly. I asked about additional drivers and they told me $10/day per driver. When we went to pick up, we were told that actually we had one free additional driver. The car was OK - a Renault that was a little gutless on the hills.

Reviewed: Jan 14, 2025

Not completely satisfied.

Reviewed: Oct 12, 2024

The car pickup process was very fast. After submitting the required documents, I immediately got the car upon taking the shuttle bus.

Reviewed: Feb 23, 2025

The process for picking up and returning the car is very convenient and fast, similar to the procedure in China.

Reviewed: Jan 18, 2025

Loved the customer service, I did a mistake in booking but they helped settle it on the day.

Reviewed: Nov 27, 2024

Car was poor in cleanliness and rough on the outside. This car needed a panel beater to fix the outside appearance.

Reviewed: Oct 22, 2024

Very satisfied

Reviewed: Aug 13, 2024

Terrible experience. The environment was somewhat like a construction site parking lot in China. Phone calls went unanswered for extended periods, and nearly AUD 2000 deposit was required. The service attitude was poor!

Reviewed: Feb 23, 2025

Very good

Reviewed: Feb 21, 2025

Very satisfied, they waited for me to pick up the car even though it was past 10 PM.

Reviewed: Jan 27, 2025

Car smelled of cigarette. I was told that there was airport transfer to the car park, but there wasn't, so I had to pay 2x Uber of about $30 each out of my own pocket. I paid $800 bond deposit that should have been refunded within two weeks of car return, it is now over three weeks and I'm still waiting, with no help from QEEQ and no response from the car supplier.

Reviewed: Dec 22, 2022

The car was very dirty, lots of scratches marks and bumps, there was a large hose bucket and wash gear in the boot of the car, it was well passed at service state and the fuel consumption probably because of this was very bad, We were misinformed as it said the pick up and drop off was at the airport when in actual fact being there was no courtesy bus we had to get a taxi and an Uber with a total cost of $75 all in all we may as well put that money together with the cost you charged and gone with a decent reputable company and picked it up at the airport

Reviewed: Nov 8, 2022

Very satisfied, the staff were very nice and explained everything in detail during the pickup. When returning the car, there was some minor scratch damage. We proactively informed the rental company, and after confirmation, they did not deduct the deposit. The car was new and easy to drive!

Reviewed: Feb 18, 2025

Good, convenient and efficient.

Reviewed: Jan 31, 2025

Very satisfied

Reviewed: Nov 21, 2024

Good company!

Reviewed: Oct 1, 2024

Very satisfied

Reviewed: Jul 6, 2024

Good

Reviewed: Feb 12, 2025

The staff at the pickup location were very friendly and even took the initiative to lead me to the car. Will definitely use again.

Reviewed: Feb 11, 2025

Excellent service

Reviewed: Feb 8, 2025

Overall, it went smoothly.

Reviewed: Feb 7, 2025

Picking up and returning the car was quite convenient, but the efficiency at the pickup counter was extremely poor. It might have been due to new staff who were not yet familiar with the process.

Reviewed: Feb 5, 2025

Pickup and drop-off were very convenient, and the staff were enthusiastic and helpful.

Reviewed: Feb 12, 2025

Very satisfied.

Reviewed: Feb 3, 2025

Simple and efficient, the deposit was refunded very quickly.

Reviewed: Oct 14, 2024

Green Motion is in a hotel near Mascot. They bring you the car in front of the door, it's nice!

Reviewed: Oct 1, 2024

Very quick pickup

Reviewed: Jul 22, 2024

The car rental company is great.

Reviewed: Feb 9, 2025

Very satisfied

Reviewed: Jan 29, 2025

After the flight landed and I picked up my luggage, I called the company and waited for a short while before the shuttle arrived. Everything was very smooth. However, it's important to do some homework in advance about the shuttle pickup location, as it might be a bit challenging to find if your English isn't great.

Reviewed: Jan 13, 2025

No problems whatsoever.

Reviewed: Jan 12, 2025

Good

Reviewed: Jan 7, 2025

Very satisfied, very friendly to children. Very patient in installing the child safety seat. The car has a large space, enough to fit a 30-inch, 28-inch, and an additional 24-inch suitcase. Perfectly spacious for two families and six people.

Reviewed: Feb 8, 2025

This was my first time renting a car from this company, and the service was excellent, even better than the big companies.

Reviewed: Feb 2, 2025

Satisfied.

Reviewed: Jan 27, 2025

They provided a car that was a little bigger than the one I had planned on.

Reviewed: Dec 10, 2024

Very satisfied

Reviewed: Dec 9, 2024

Good service.

Reviewed: Feb 6, 2025

Overall great experience, a comfortable 7-day trip.

Reviewed: Feb 5, 2025

Happy

Reviewed: Jan 2, 2025

Very satisfied.

Reviewed: Dec 29, 2024

Overall good, but after returning the car, there is a long wait for the airport shuttle bus. This should be noted for efficiency improvement.

Reviewed: Oct 23, 2024

Satisfied

Reviewed: Jan 9, 2025

Pretty good.

Reviewed: Sep 24, 2024

We had five large pieces of luggage, and the staff helped us carry them to the parking lot.

Reviewed: Sep 11, 2024

Very good attitude

Reviewed: Jul 29, 2024

Waited for the car for half an hour

Reviewed: Jun 5, 2024

Overall, quite good.

Reviewed: Dec 5, 2024

Check in staff was very courteous, knowledgeable, and polite.

Reviewed: Nov 7, 2024

The staff had a poor attitude and kept pushing insurance even though I told them I already purchased one. They tried to scare me by saying it wasn't the same and that if there were repairs, they could directly charge over $6000 from my card (though the actual authorization was only $1000, so I don't understand why they claimed over $6000). The vehicle they provided was bad; it lacked power and struggled on uphill roads. When I returned the car to the address listed on the order, the staff lazily told me to drive to another parking lot instead. Driving in the city center was challenging, and I was in a rush. When I finally got there, the entry required a password, but the password they gave was incorrect. I had to drive back to the original address listed on the order. It was an exhausting experience! I've self-driven in many countries before, but I've never encountered such an unreliable rental company. Avoid this company at all costs; it was a hard lesson learned!

Reviewed: Oct 12, 2024

Very good car provider. Everyhting went smooth and I had no problem at all renting or giving it back. I recommend it!

Reviewed: Oct 1, 2024

There was almost no waiting in line, and no upselling.

Reviewed: Aug 20, 2024

While allowing for low cost rentals by using old cars with high odometer readings might sound good, but in the final analysis, not such a good idea, especially for longer rentals of 3 weeks like we had

Reviewed: Dec 1, 2024

Every employee in the company was very proactive and enthusiastic.

Reviewed: Jul 1, 2024

Great service and helpful staff. Not yet heard on any extra charges which is always the decider!

Reviewed: Apr 24, 2024

Helpfulness of staff, and easy location near airports, means we will defiantly use July again, on our next trip! Also, not all other hire companies offered different pick up/drop off locations! Only minor niggle, although the inside/outside of the car was clean, the inside of the windscreen was dirty, which only became apparent as night fell!

Reviewed: Sep 21, 2023

Great value for money deal. Staff we friendly and helpful and whole process was a breeze. Happy to use them again!

Reviewed: Sep 12, 2023

The staff was very nice and even provided us with guidance to attractions.

Reviewed: Aug 26, 2024

The service was excellent and very enthusiastic, with detailed explanations and instructions.

Reviewed: Feb 19, 2024

The car had a lot of scratches on the side, front, rear ... it left me a little insecure, I chose to take a picture and film the whole car so that I wouldn't have to pay for anything I didn't do.

Reviewed: Jul 15, 2020

Overall good.

Reviewed: Aug 21, 2019

Dissatisfied. Reserved a Toyota Kluger, but the counter said only Pajero was available. In the end, we got an Outlander. It was downgraded several classes. Originally, other companies offered Outlander at less than half the price of Enterprise, but we chose this company to get a Kluger. In the end, we still got an Outlander. Very unhappy.

Reviewed: May 4, 2019

Poor pickup/drop off location Poor instructions Vehicle in terrible condition - scratches, damage, missing hub cap, smelled like smoke

Reviewed: Sep 27, 2022

The pick-up and drop-off was easy. The staff is very friendly.

Reviewed: Jun 25, 2021

The service staff was quite nice, and the attendants in Sydney were generally friendly.

Reviewed: Feb 22, 2021

It's okay.

Reviewed: Feb 12, 2021

They recommend some additional paid activities. When returning the car, make sure it's clean. Otherwise, the cleaning fee is quite expensive at 75 AUD.

Reviewed: Mar 29, 2020

good

Reviewed: Aug 3, 2020

Average

Reviewed: May 3, 2019

The service was good, the process was simple and quick, but finding the rental location took some time.

Reviewed: May 3, 2018

Like: The cars were perfect and immaculate.
Dislike: That there were hidden costs. We rented 2 cars and on the site stated no other costs. Upon pickup we had to pay bonds of $200 each plus insurance which costs over $500NZD. They don't take cash either. Wish we knew prior so we could leave cash in accounts rather than having cashed out all our spending then having to call home to transfer etc... delayed process and not good start to trip. ALL costs including bond etc.. should be mentioned.

Reviewed: Jan 9, 2018

Patient service

Reviewed: Nov 6, 2017

Very satisfied

Reviewed: Jul 28, 2020

The overall service attitude was pretty good.

Reviewed: Jul 27, 2020

They shouldn’t be used We had to wait long hours until they came Phone number that was provided was switched off and when on it’s busy Finally they came to pick us with small car and advised us that they will take us to their office to pick up the car I told that’s why I have booked 7 seater Which I had to go with 25 mins drive time to take the car which they were very slow And they was trying to wash the car while I paper work finished to pick up the car Same thing on drop off I told them they said They will send two person but Their boss was not answering the call I had the driver number and he was saying he is busy he can not come to the airport We waited long hours We was about to miss our flights which they refused to check us in after several discussions and request they checked us in But we was running to the gate with you he children also they have not refunded our bond for over $500

Reviewed: Dec 20, 2019

This place is not a professional car rental company, just a small repair shop. I waited quite a while to pick up the car, though the process was relatively smooth. They gave us the same car they picked us up with, which was very old. The pick-up was delayed by an hour beyond the scheduled time, and there was no compensation, plus the car wasn't cleaned. When returning the car, they surprisingly said there would be an extra charge for dropping it off at the domestic airport, which was never mentioned on the rental website or during pick-up. It felt like a scam.

Reviewed: Oct 16, 2019

Satisfied

Reviewed: Feb 7, 2020

Good service, efficient

Reviewed: Dec 21, 2018

There were only two of us in the store, no need to queue, but they really pushed the insurance! They said that a $5000 deposit wasn't suitable. It was our first time renting a camper and we weren't familiar with the process. It was getting dark, so we got a $480 insurance. Thinking back, it wasn't necessary... Oh well...

Reviewed: Dec 10, 2018

Many motorhomes available; professional inspection during pickup and quick, easy return process.

Reviewed: Nov 20, 2018

We had to spend over 700 AUD for additional insurance at the car rental place! Otherwise, we would have to pay a 4500 AUD deposit, with a 10% non-refundable deposit fee. So, we had no choice but to buy extra insurance.

Reviewed: Oct 8, 2017

Good and fast

Reviewed: Feb 6, 2020

Pickup location not visible. Had to ask someone who mentioned they are a Hertz brand, however no Firefly branding was visible.

Reviewed: Jan 3, 2020

easy and fast

Reviewed: Nov 9, 2019

Not bad, just like Hertz.

Reviewed: Oct 7, 2019

The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending

Reviewed: Sep 10, 2019

Car could have been a bit cleaner inside and out.

Reviewed: Jan 13, 2020

Fantastic service from start to finish Thank you Tripz staff

Reviewed: Jan 13, 2020

We asked the staff what time they close the office as we might drop off the car when we get back from our trip within the day we rent the car. They told us that they will close at 9 pm, so we tried to get to the office before 9 pm. But when we arrive there around 8.30 pm, they already close the office no one is there. We try to contract them but no one pick up the phone, so we tried to called the main office and I already told them that there is no one in the office but they keep us waiting and call to the office that there is no one. The staff I talk to said we can just leave the car there, but how are we going to get back to the hotel. The staff inform us that we did not tell them that we will drop off the car today so they going home early, but the staff should let me know as well about the closing, that they might closing early if it’s not busy, they only say they close at 9 pm. However, someone from Right2drive came to us and offer us a ride to our hotel, we really thankful to them as it’s really dark to walk from the office to get to the bus stop and if we have to go back to our hotel by bus it will take us to wait for the bus 20min and the bus will 40 min to get to our hotel. In conclusion I’m very disappointed in renting the car with Tripz.

Reviewed: Dec 3, 2019

The pick up point at the airport is not easy to find for a visitor. The staff were very helpful and friendly.

Reviewed: Sep 15, 2019

Everything was smooth and fast. Very efficient!

Reviewed: Jun 19, 2019

Excellent customer service. Unfortunately this company are no longer in operation.

Reviewed: Jan 3, 2020

After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.

Reviewed: Nov 26, 2019

Customer service was excellent. Especially at drop off.

Reviewed: Oct 22, 2019

Waiting for too long at the airport to picked up and the staff wasn't friendly.

Reviewed: Sep 30, 2019

Although the car was not old, It was a bit beaten up (lots of small dings) but not really a problem. Really easy pickup and drop off.

Reviewed: Sep 24, 2019

Service was quite good.

Reviewed: Dec 17, 2019

For the same price, cars in Europe are in better condition. The water pump broke down once, and since it was in a remote location, the rental company had to contact a nearby repair shop, so it was fixed only after two days. Not bad overall, didn't really affect us much.

Reviewed: May 28, 2017

The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge

Reviewed: Dec 1, 2019

hi all, the pick up point and drop off point must make it easy which is can set inside the airport

Reviewed: Sep 2, 2019

A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.

Reviewed: Aug 20, 2019

Staffs are nice and professional. Pick up and drop off was hassle free. Recommended

Reviewed: Aug 12, 2019

Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over

Reviewed: Jul 27, 2019

The car was perfect in size but like we said the door kept on getting stuck and the step never came out. Your service was 100%

Reviewed: Nov 18, 2019

Good

Reviewed: Oct 11, 2019

Great. Eventhough the vehicle i booked wasnt the one i got. But it was great all the same!

Reviewed: Sep 6, 2019

The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up

Reviewed: Sep 3, 2019

The customer service person could have been more elaborate, and helpful. He was ok, but he could have made the difference.

Reviewed: Aug 14, 2019

The attitude was very good

Reviewed: Feb 18, 2019

Service hours are insufficient. After our flight was delayed, there was no emergency service available.

Reviewed: Oct 14, 2018

Very satisfied, no queues, picked up at the airport, handled the paperwork, explained the contract, provided driving instructions, all very good.

Reviewed: May 21, 2018

I rented a Toyota van but they gave me an SAIC Maxus van. I had to pay extra to upgrade to a Toyota van. The car arrived with many scratches, and I didn't take photos of all of them, just a few obvious ones. On the second night, the tire got a puncture and I had to deal with it myself. Late at night, there was no help available. Despite buying a lot of insurance, it was useless. They told me things that sounded reasonable but were very frustrating. The child seat they provided was not suitable, and they told me to just put up with it in a very unprofessional manner. I've rented cars many times during my 20-day trip in Australia, but this was the worst experience. They pre-authorized a $800 AUD deposit, saying they would deduct $500 AUD for insurance claims that wouldn't be refunded. I was rushing to catch a flight and accepted my bad luck, thinking $500 AUD would be a lesson learned. Today I see they deducted the entire $800 AUD. It's a scam.

Reviewed: Feb 9, 2019

The car rental process was very slow, and they didn't know how to install the car seat. When returning the car, there was no staff around, and I waited for a long time with no one showing up. I ended up spending 15 AUD on a taxi to the airport. The deposit hasn't been refunded yet, and they directly charged my card instead of pre-authorizing it. I have no idea why.

Reviewed: Jan 7, 2019

1⃣️

Reviewed: Jan 5, 2019

Dislike: Wrong location on booking created a very bad first impression

Reviewed: Sep 2, 2017

The service attitude is excellent.

Reviewed: May 8, 2014

There is nothing unsatisfactory, and the price is also not expensive.

Reviewed: Aug 30, 2013