10 Car Rental Brands in Washington, Virginia, United States

When I arrived in the evening, they told me there were no cars available, and they could only provide an electric vehicle. If I felt uncomfortable with that, I could come back the next morning to exchange it for a gas-powered car. When I told them in advance that I needed to drive this car 300 miles to New York, the electric vehicle only had a range of 230 miles. They were evasive when asked about the charging time and range details. The next day, when I went to swap the vehicle, they acted as though it was completely justified to have already closed the transaction for the electric car. It was only after asking for their manager that they reluctantly gave me a very worn-out Toyota Corolla. On top of that, they claimed the electric car wasn’t fully charged when returned and tried to impose additional charges.

Reviewed: Oct 21, 2024

Easy process. This is my second time renting a car in the US.

Reviewed: Aug 25, 2024

Overall good.

Reviewed: Aug 25, 2024

Very satisfied.

Reviewed: Aug 24, 2024

I’m happy by using qeeq

Reviewed: Oct 12, 2022

Excellent service

Reviewed: Oct 16, 2024

Staff pretty clueless but luckily the manager was there and he was on top of things

Reviewed: Oct 2, 2024

It's okay.

Reviewed: Aug 31, 2024

The pick-up and drop-off process went smoothly. The car had 90,000 miles on it, and the tires were from October 2023. I got too excited and forgot to thoroughly check the vehicle's condition. The tire pressure warning light was on, and this car couldn't reset it through the menu, which, although it didn’t affect usage, was annoying to see every time the car started. The low beams weren't working but there was no warning indicator, which was frustrating. I ended up using fog lights or high beams at night instead. The fuel consumption was a bit high, perhaps because I drove a little fast. For EZPass users, plan your route carefully before deciding whether to rent it.

Reviewed: Aug 27, 2024

Very satisfied

Reviewed: Jul 22, 2024

El auto estaba de maravillas la atención muy buena ha sido una de las mejores experiencias en todos los viajes que he hecho

Reviewed: Sep 26, 2024

Very satisfied

Reviewed: Jul 11, 2024

The lady on reception was not clear

Reviewed: Jul 7, 2024

Service was average.

Reviewed: Jun 19, 2024

Customer service added car insurance without my consent, causing me to purchase duplicate insurance, and they refused to refund.

Reviewed: Jun 8, 2024

Alamo transferred the operation to Nationals and provided me with a Hyundai SUV. There was also a Dodge SUV available, but to save on fuel, I chose the Hyundai.

Reviewed: Aug 10, 2024

I was a little apprehensive booking my car from Alamo since I'd never used them before. I couldn't have asked for a smoother pick up and drop off process. Both took 5-10 minutes, which was ideal (both happened during the summer, so presumably high season). Car was in perfect condition (2.5k miles, so basically new) and I had no problems at all. Will use again!

Reviewed: Sep 4, 2022

Very satisfied

Reviewed: Oct 30, 2021

I want to thanks Mr .Momo

Reviewed: Sep 21, 2021

Got a very nice car, above what I booked. Really made my trip more fun, can recommend asking for a Jeep Wrangler!

Reviewed: Oct 20, 2019

Generally satisfactory, but no Chinese service.

Reviewed: Oct 13, 2019

Hardly any waiting in line, and the service attitude was great.

Reviewed: Jul 5, 2018

We reserved a SUV midsize. When we arrived in Baltimore we were told they did not have one. I booked about a month in advance for a 1 week trip. The worst part was that water leaked on my foot/leg n the passenger side. I have lymphoma/lymphedema and have to keep my left leg wrapped. Impossible to do due to water leakage. :-( so my leg swelled.

Reviewed: Jun 25, 2019

Provided by local Advantage service, the car rental and return process was smooth and simple. No upselling. Great value for money.

Reviewed: Feb 8, 2019

Europcar is a small rental company with limited vehicles and unreasonable charges. They ignored multiple attempts to resolve issues during the rental period!

Reviewed: Jan 4, 2019

Not bad, both the pickup and return were very quick.

Reviewed: Dec 27, 2018

The rental company had few people, so picking up the car was quick. The model I initially booked was unavailable, so they provided a replacement when I picked it up.

Reviewed: Oct 28, 2018

Good service with short queues.

Reviewed: Oct 12, 2018

Walked from the hotel, no queue.

Reviewed: Oct 14, 2018

Like: Price for rental was reasonable and we got excellent gas mileage!
Dislike: Car wasn't washed when we got it.

Reviewed: Sep 11, 2018

Like: Made on-the-spot accommodations that were more suitable for the seniors traveling with me.

Reviewed: Sep 11, 2018

The pickup time was too long, the waiting time was excessive

Reviewed: Jul 3, 2018

Pick-up and return was okay, there was a shuttle right outside the airport, and the counter line was short. However, they overcharged me for gas (even though I returned the car with a full tank), which took a while to resolve. At pick-up, I was informed that the booked car didn't have supplementary liability insurance, which is essential in the US as it's needed in case of an accident. QEEQ's customer service confirmed this. I recommend QEEQ to alert customers about necessary insurance upfront. I also had to buy a 5-day ezpass for tolls, but only needed it for one day on the Washington-New York route. This wasn't clearly explained by QEEQ's customer service.

Reviewed: Apr 11, 2018

It was really unsatisfactory. The rental company made an error with the return location and charged extra for returning the car to a different location.

Reviewed: Nov 23, 2017

The rental process is simple, and the staff are diligent and friendly.

Reviewed: Jun 16, 2016