10 Car Rental Brands in Washington, Virginia, United States

Most of my experience was good. Especially when I needed to replace the damaged car in Philadelphia.

Reviewed: Oct 26, 2024

Everything went smoothly pleased with overall experience

Reviewed: Sep 19, 2024

Counter staff were very helpful and ver efficient.

Reviewed: Jan 9, 2024

The waiting time was extremely long, almost two hours. The final agreement included many additional charges, such as a daily $10 roadside assistance fee (which was already included in the insurance purchased through the car rental site) and a $20.99/day toll fee package (which was requested in advance but more expensive than the expected $14.99). However, since I had other things to do later and was already exhausted, I didn't want to argue further.

Reviewed: Sep 7, 2023

NSTR

Reviewed: Jun 28, 2020

Staff pretty clueless but luckily the manager was there and he was on top of things

Reviewed: Oct 2, 2024

Very satisfied

Reviewed: Jul 22, 2024

Very convenient, exceeded expectations

Reviewed: Jul 16, 2024

Overall okay

Reviewed: Jun 24, 2024

Unlike in China, the service efficiency and staff attitude in big cities are indeed much worse compared to smaller cities.

Reviewed: Apr 18, 2024

Counter staff was PATHETIC. It took 2 hours to get the car !!! QEEQ price was VERY CHEAP, thanks !!!

Reviewed: Sep 29, 2024

Poor service, they arbitrarily added insurance and forced us to agree.

Reviewed: Oct 8, 2023

The counter staff was great!

Reviewed: Sep 21, 2023

The car had a mechanical problem, and Avis was very accommodating

Reviewed: Nov 4, 2022

Waited well over half an hour to pickup car — there were four staff at the registers but it was *very slow*

Reviewed: Apr 2, 2022

El auto estaba de maravillas la atención muy buena ha sido una de las mejores experiencias en todos los viajes que he hecho

Reviewed: Sep 26, 2024

Very satisfied

Reviewed: Jul 11, 2024

The lady on reception was not clear

Reviewed: Jul 7, 2024

Service was average.

Reviewed: Jun 19, 2024

Customer service added car insurance without my consent, causing me to purchase duplicate insurance, and they refused to refund.

Reviewed: Jun 8, 2024

I’m happy by using qeeq

Reviewed: Oct 12, 2022

Initially, they said there were no cars available, but eventually they resolved it.

Reviewed: Aug 3, 2022

Used Thrifty before in NewZealand and always get good prompt service with the car as advertised. Check in and check out straightforward. No hard selling of additions, but offered if needed.

Reviewed: Jun 16, 2022

Los vendedores del mostrador intimidan al usuario con los seguros y terminamos pagando mucho más de lo que se hace la reserva.

Reviewed: Nov 28, 2021

Al regresar el auto el empleado no estaba bien oriento de la entrega del auto faltaba una raya de gasolina y dice que fuéramos a completar la gasolina a lo cual retornó al auto para gestionar la misma, la empleada de salida no permite la gestión y no dio el mejor servicio al cliente. La experiencia no me gusto No supieron orientar me tuvieron dando vuelta lo cual consume gasolina para cobrarla Con esto dejo saber que no deseo alquilar mas carro con la compañía

Reviewed: Nov 28, 2021

I was a little apprehensive booking my car from Alamo since I'd never used them before. I couldn't have asked for a smoother pick up and drop off process. Both took 5-10 minutes, which was ideal (both happened during the summer, so presumably high season). Car was in perfect condition (2.5k miles, so basically new) and I had no problems at all. Will use again!

Reviewed: Sep 4, 2022

Very satisfied

Reviewed: Oct 30, 2021

I want to thanks Mr .Momo

Reviewed: Sep 21, 2021

Got a very nice car, above what I booked. Really made my trip more fun, can recommend asking for a Jeep Wrangler!

Reviewed: Oct 20, 2019

The rental car bus took a really long time to come - over 30 minutes. And the location was quite a way from the airport.

Reviewed: Sep 20, 2019

Generally satisfactory, but no Chinese service.

Reviewed: Oct 13, 2019

Hardly any waiting in line, and the service attitude was great.

Reviewed: Jul 5, 2018

We reserved a SUV midsize. When we arrived in Baltimore we were told they did not have one. I booked about a month in advance for a 1 week trip. The worst part was that water leaked on my foot/leg n the passenger side. I have lymphoma/lymphedema and have to keep my left leg wrapped. Impossible to do due to water leakage. :-( so my leg swelled.

Reviewed: Jun 25, 2019

Europcar is a small rental company with limited vehicles and unreasonable charges. They ignored multiple attempts to resolve issues during the rental period!

Reviewed: Jan 4, 2019

Not bad, both the pickup and return were very quick.

Reviewed: Dec 27, 2018

The rental company had few people, so picking up the car was quick. The model I initially booked was unavailable, so they provided a replacement when I picked it up.

Reviewed: Oct 28, 2018

Good service with short queues.

Reviewed: Oct 12, 2018

Provided by local Advantage service, the car rental and return process was smooth and simple. No upselling. Great value for money.

Reviewed: Feb 8, 2019

Walked from the hotel, no queue.

Reviewed: Oct 14, 2018

Like: Price for rental was reasonable and we got excellent gas mileage!
Dislike: Car wasn't washed when we got it.

Reviewed: Sep 11, 2018

Like: Made on-the-spot accommodations that were more suitable for the seniors traveling with me.

Reviewed: Sep 11, 2018

The pickup time was too long, the waiting time was excessive

Reviewed: Jul 3, 2018

Pick-up and return was okay, there was a shuttle right outside the airport, and the counter line was short. However, they overcharged me for gas (even though I returned the car with a full tank), which took a while to resolve. At pick-up, I was informed that the booked car didn't have supplementary liability insurance, which is essential in the US as it's needed in case of an accident. QEEQ's customer service confirmed this. I recommend QEEQ to alert customers about necessary insurance upfront. I also had to buy a 5-day ezpass for tolls, but only needed it for one day on the Washington-New York route. This wasn't clearly explained by QEEQ's customer service.

Reviewed: Apr 11, 2018

It was really unsatisfactory. The rental company made an error with the return location and charged extra for returning the car to a different location.

Reviewed: Nov 23, 2017

The rental process is simple, and the staff are diligent and friendly.

Reviewed: Jun 16, 2016