9 Car Rental Brands in Philadelphia, Pennsylvania, United States

I waited for an hour, and the car still hadn't returned. Poor service.

Reviewed: Jul 26, 2024

This Avis location is quite poor.

The line to pick up the car was very long, I waited 40 minutes. The Toyota Corolla I reserved was not available, and they gave me a very old Chevrolet which was hard to drive.

Reviewed: May 18, 2024

Satisfactory

Reviewed: Jan 27, 2024

It was good, but the only thing that was weird, was that we talked about not having E-Z toll pass, but he kept it on anyway… we found out and used it anyway, but it would have been nice to know.

Reviewed: Aug 26, 2022

El personal del mostrador no siempre es amable

Reviewed: Nov 3, 2024

The first vehicle had a puncture in the tire. The replacement vehicle was in good condition, but a little dirty. The usb jack for my cell phone didn’t work so I couldn’t charge my phone in the car.

Reviewed: Nov 3, 2024

Quick efficient service

Reviewed: Aug 16, 2024

Both picking up and returning the car were very convenient. There was no extra insurance upsell. However, from Philadelphia to New York, the toll roads do not accept cash, only electronic tolling and mail payment options. This requires the rental company to pay on behalf, and they charge a higher processing fee.

Reviewed: Jul 19, 2024

The car was relatively new and in good condition. Several rental companies' stores are located in the train station hall. There was only one Budget staff member, so I had to wait a bit, and the processing speed was somewhat slow. Both pickup and drop-off are in the underground parking lot, which is easy to find.

Reviewed: Jun 28, 2024

Very satisfied, the vehicle was clean and very new.

Reviewed: Nov 28, 2021

El oche estuvo bien pero para un tar un día fue imposible por los precios exagerados solo por un día y no lo permiten hacerlo desde la pócima estando ahí presentes

Reviewed: Sep 6, 2024

Short queues, convenient shuttle bus, smooth rental and usage process, no mandatory charges.

Reviewed: Jul 31, 2024

Quite satisfied

Reviewed: Jul 1, 2024

It's acceptable

Reviewed: Aug 20, 2021

All good

Reviewed: Mar 20, 2020

Long wait time for car pickup, low efficiency, no reminders when signing the contract, and unexpected charges afterward.

Reviewed: May 15, 2024

There are not many counters at the Philadelphia airport, so there's a bit of a wait. However, once it's your turn, the service is very efficient.

Reviewed: Apr 20, 2024

Great service, they took us to the parking lot, the procedures were simple.

Reviewed: Feb 14, 2024

Great company

Reviewed: Jul 25, 2023

Fairly satisfied

Reviewed: Apr 1, 2024

Satisfied

Reviewed: Mar 4, 2024

The car Had 25000 Miles on it and From the First day it was asking for an oil change… anoying A lot of scratches and one Dent on the door

Reviewed: Oct 24, 2022

Excelente servicio

Reviewed: Jul 15, 2021

Great service and price

Reviewed: Dec 10, 2019

Well after paying nearly $100 per DAY for a Cadillac XTS they didn’t have.....one Great disappointment!

Reviewed: Oct 20, 2019

Beautiful roomy clean car with updated features.

Reviewed: May 12, 2022

Unfortunately you should a lot an hour from the time you get off the plane to getvto Dollar. They only have 1 shuttle and you could easily wait 30 minutes for it to pick up

Reviewed: Oct 11, 2019

Very good service

Reviewed: Sep 29, 2019

They don’t do a good job of explaining things and there lines be way to long took me over 2 hours to get car that was suppose to have sooner. And I got not compensation for it at all.

Reviewed: Sep 3, 2019

Well

Reviewed: Aug 9, 2019

No one told us you need to call to have the shuttle pick you up from the airport.

Reviewed: Jul 10, 2020

Worst customer service ever. Slow, and rude. Need better training. No employee at desk for over 10 minutes. Car was low on gas. Windows in car were dirty.

Reviewed: Jun 25, 2019

Dislike: The vehicle was not ready for me at the time of pick up. It had to be washed, cleaned and prepped for pick up before I could take it. The staff didn't even know they were supposed to have a truck rental ready for me.

Reviewed: Jul 15, 2018

The fuel charges weren't clarified with the previous staff, and they didn't contact the previous store, wasting my time to confirm. This ultimately caused me to miss my flight.

Reviewed: Jun 3, 2017