9 Car Rental Brands in Raleigh, North Carolina, United States

Hertz rental cars are very reliable.

Reviewed: Mar 17, 2025

Very satisfied, smooth communication.

Reviewed: Feb 8, 2025

Satisfied.

Reviewed: Aug 5, 2024

Overall satisfaction

Reviewed: Jul 7, 2024

Very easy process. Had to ask for existing damage to be noted on the form before I signed and took the car as the form I was presented with didn’t document all existing damage. I fear if I had not asked for a member of staff to check the car again and document correctly before me leaving I would have been charged for damage that was there before on return of the vehicle. Other than this point everything else was faultless and the car was fantastic.

Reviewed: Aug 13, 2019

Much better than my last car rental experience in Portugal.

Reviewed: Jan 30, 2025

Overall it's okay. During the trip, the front windshield got a small chip from a stone on the highway, but it didn't affect the drive. The customer service was not very professional—after explaining the situation, they asked me to report it to the police, but later I was told I could register it online following the instructions on the phone.

Reviewed: Jan 28, 2025

Included additional roadside assistance.

Reviewed: Nov 20, 2024

Really tried to sell the insurance.

Reviewed: Nov 6, 2024

Convenient

Reviewed: Sep 29, 2024

Excellent service!

Reviewed: Aug 19, 2024

1) First car assigned was not clean and had feces in the back seat. I had to go in and have another car assigned. 2) When I dropped off car, it was clean, had a full tank of gas, and was on time. I was told I would get a receipt sent to me. Not only did I not get a receipt sent, but I was charged an additional US$80.01 without any explanation. I have now had to put the charge into dispute with my credit card company.

Reviewed: Dec 5, 2022

Avis at RDU makes everyone wait forever. This has been happening ever since I moved to the RTP area, i.e., since August. While I am an AVIS preferred customer, I find that I could not use my "Wizard" or AVIS preferred number for this booking and therefore have to wait in line - it has never been less than an hour waiting time. If they assign you the car quickly, you'll spend 30+ minutes waiting for the car to actually become available. Or you might just spend an hour standing in queue. My flight from New York was 1 hr 48 minutes long. I spent 1 hr waiting in line at Avis RDU. I have also rented from Hertz/Thrifty in the same RDU location. Their process was painless and swift. The staff at AVIS is trying their best but obviously something is not working. I think it's because the staff are so polite that customers like me return time after time despite the frustrating and lengthy pick up process.

Reviewed: Oct 28, 2022

Overall quite satisfied

Reviewed: Nov 28, 2021

Great experience

Reviewed: Aug 29, 2020

I was upgraded to an MPV due to the lack of available cars in my category.

Reviewed: May 25, 2022

Alamo service was outstanding. I will try to use Alamo in the future as long as the price is competitive.

Reviewed: Jun 16, 2019

Like: Very comfortable for a long trip
Dislike: The license renewal was two months out of date which could have caused a problem... but didn't luckily.

Reviewed: May 22, 2018

Great service! Both picking up and returning the car were very convenient!

Reviewed: Oct 27, 2014

Staff was going thru a new credit card system, so it took a little longer to process everything. Staff was nice and polite.

Reviewed: Mar 6, 2020

Billing process should more easy and smooth and basic car accessories like mobile holder should be with car.

Reviewed: Aug 30, 2019

The portal was fine...Advantage is a disaster os a rental company ...but their fees are decent..

Reviewed: May 13, 2019

Dirty, smelly cars, not happy with Advantage for the first time, i changed car because alignment on my car was out so they changed 139$ on it. Weird. Not happy with Advantage at RDU

Reviewed: Jan 15, 2019

The attitude was okay.

Reviewed: Oct 20, 2018

Like: Nice car. Friendly staff
Dislike: N/a

Reviewed: Jul 19, 2018

Waited too long for the bus.

Reviewed: Jun 14, 2019

I booked Toyota Camry. But they didn’t had Camry. Why? I have not heard KIA. I don’t like KIA.

Reviewed: Jun 1, 2019

No SUVs available

Reviewed: Feb 19, 2019