10 Car Rental Brands in San Antonio, Texas, United States

Did not get my receipt? And confirmation that it was returned

Reviewed: Oct 2, 2024

El mostrador no tenía personal, el coche no estaba limpio al 100% y no me gustó el manejo, tenía en la suspensión

Reviewed: Jan 8, 2024

The cleanliness of the car could’ve been better

Reviewed: Apr 19, 2021

It's really annoying that if you return the car early, you don't get a refund! It's a hassle dealing with third parties, they don't give refunds!

Reviewed: Jul 21, 2020

The staff were nice & accommodating & the customer service responded quick but there's just noise of people talking in the background which is disturbing the phone conversation. Fast check out even with the minor damage issue with the car rented.

Reviewed: Sep 1, 2019

Counter staff could of been better

Reviewed: Aug 22, 2019

Venia desprogramado el cruise control, y para mi es muy importante!!!

Reviewed: Jul 26, 2023

El personal que me atendió, tanto en la recogida como en la devolución, fue muy amable y atento.

Reviewed: Jan 31, 2023

Tracy the pick up desk associate, was pushy and tried hard to scare us in order to sell more services and insurance which we had. She started threatening we weren’t cover for a second driver which we were and that we had to pay a daily extra fee. She was really aggressive. Dollar never again!

Reviewed: Sep 30, 2022

Great value for vehicle

Reviewed: Oct 28, 2021

They charged me a lot for insurance and tank refill.

Reviewed: Sep 13, 2019

easy checkout at counter- upgraded vehicle at counter. had to wait 30 minutes or more for vehicle because none available.

Reviewed: Jul 24, 2019

At checkin, the rate became less than what I booked online.

Reviewed: Jan 29, 2019

No pude recoger el auto porque me pedían mi visa americana, yo soy residente americano y les entregue mi green card. No me la quisieron aceptar porque insistieron que co pasaporte Mexicano tenían que poner información de la visa. Les expliqué que esa era mi visa pero no me quisieron aceptar la documentación y no me entregaron el carro.

Reviewed: Apr 21, 2022

Me gustaría que mejoraran los precios

Reviewed: Apr 20, 2022

Siempre he buscado autos con Alamo (Los Angeles, Phoenix, San Diego, Miami, Houston, ahora San Antonio), ya que nunca me he encontrado con problemas en atención, en sus vehiculos siempre con excelentes condiciones, limpieza. Alamo es muy buena empresa. Muchas gracias a todo el personal y pese a la pandemia, un servicio excelente. Juan García (México)

Reviewed: Jan 27, 2022

ほとんどの空港でアラモとナショナルが同じスタッフさんです。

Reviewed: Oct 10, 2020

Fantastic customer service

Reviewed: Jul 22, 2020

Me brindaron un vehiculo de mejor calidad y mas comodo por el mismo precio, excelente

Reviewed: Aug 27, 2021

Friendly staff at that office. Fast service. Good price

Reviewed: May 28, 2021

El auto que rente no lo tenían y me lo entregaron hasta un día después y perdí un día de mi viaje y gaste 55 dólares extras en hospedarme más comidas para 7 personas

Reviewed: Apr 18, 2021

Bueno

Reviewed: Jul 2, 2020

Buena atención Me respetaron los seguros adquiridos

Reviewed: Jun 23, 2020

I was double charges for a number of items which were not explained to me such as fees and alike. I understand your need to charge for fees but to charge me twice for them is unethical. I was told my overall cost for the rental would be $127 and I was charged twice that cost. Also, I was charged for the fuel in the vehicle prior to driving it and then charged for fuel use. This appears to be quite illegal. I will never utilize your services and will definitely tell others to do same. Your way of doing business is not going to take your company far so keep in mind that being shady is not good for business. Good luck.

Reviewed: Nov 25, 2019

Car was just right. Counter staff very good. One small hitch after we left with a car that was not assigned to us. Simple phone call from the staff corrected the information that they needed. I think it was completely avoidable but didn't impact our trip at all. Everyone has an off day sometimes.

Reviewed: Nov 15, 2019

Second time using Fox and very pleased with the service will use again

Reviewed: Aug 28, 2019

Good car.... loud breaking noise and no windshield liquid... Staff was excellent though

Reviewed: Aug 14, 2019

I changed to another company because the customer service at the pick up point was so horrible and the lines were so long.

Reviewed: Jul 29, 2019

Could choose the car I wanted when I got there out of a range of cars which was fun. Prepaid for fuel which was really handy in returning the car.

Reviewed: Aug 23, 2019

No problem I will use Payless again

Reviewed: Jun 19, 2019