7 Car Rental Brands in Columbus - Ohio, Ohio, United States

Great experience

Reviewed: Jul 4, 2024

Had to change car on the second day, first car got a flat tire. Changed at another location without any problems other that Budget system update.

Reviewed: Dec 15, 2023

Satisfied

Reviewed: Aug 23, 2020

I had to changed the car due to warnings turned on. I wonder why they didn’t realize it.

Reviewed: Sep 12, 2019

Budget is part of AVIS, so the service was fine... However, the staff worked very slowly, and the pickup process was too slow... Also, they charged my credit card four times. Although I raised this issue on the spot, the staff only acknowledged two charges and canceled one on the spot. It was quite chaotic!

Reviewed: Aug 24, 2019

Very satisfied

Reviewed: Jan 1, 2024

The service was very good, but I rented a mid-to-large SUV and was given a Chevrolet Trax, which barely qualifies as an SUV. The trunk could only fit one 28-inch suitcase.

Reviewed: Aug 4, 2016

Renting and returning the car was very convenient. The vehicles were very new and well-maintained. The instructions were clear. Prices were affordable and the condition of the cars was excellent.

Reviewed: Aug 20, 2015

Got a slight upgrade on the car grade which was nice. However, the car was quite scuffed around the edges (I guess previous renters weren’t very careful with it). However, the interior of the car was not great. We found old documents and stuff in the storage areas and door bins. Also, I feel that Avis should refill the washer fluid after every rental. After a day of use, the fluid warning light came on. This is actually the second time that it has happened to me on an Avis rental. Both times, I obviously just bought some replacement fluid, but I really shouldn’t have to and I think it’s a safety issue. One last thing, is that it seems a strange decision for the car not to have front and rear sensor options fitted given its size. Might explain why there were some scuffs around it when we picked it up…?

Reviewed: Aug 21, 2023

I had specifically rented a convertible. I was to pick up at 12 noon on Friday Sept 27. I arrived exactly on time. As i talked to the agent at the counter, apparently there was one convertible available, but a woman somewhere in the lot(Avis employee) told the desk agent that she was holding the car for another customer-an Avis preferred member. I informed the desk agent that i was also a Preferred member, showed him my account number, advised him that i had a reservation and was on time for my pick up. After some haggling between your two employees, i did receive my correct vehicle. That being said, I was quite nervous and about to get very angry if my reservation was given to someone else. Not acceptable treatment in my opinion. A person with a valid reservation and who was on time, shouldn't have to deal with such nonsense.

Reviewed: Oct 1, 2019

Customer care is rude Did n’t took my miles card

Reviewed: Feb 7, 2019

Great cars great rates. Unbeatable so far.

Reviewed: Feb 12, 2020

I enjoyed my rental but I had to take the first car back which was a grade lower than what was advertised. When I went back I had to show the clerk my receipt on my phone for him to give me a car that matched the purchase I made, which to him didnt make sense because it was a grade higher. The first car I took was a Jeep campus, I had to take it back because it was too noisey.

Reviewed: Dec 23, 2019

Signage was difficult to find directing customers to the Payless couinter at CMH.

Reviewed: Jul 28, 2019

Very efficient!

Reviewed: Sep 20, 2019

We found d 2 cigarette butts. 1 in a cubby on passenger front door but was highly visible. Other was under passenger seat.

Reviewed: Jun 21, 2019

Very Good

Reviewed: Aug 12, 2019

Still waiting for me case to be completed on overcharging my card.

Reviewed: Jun 28, 2019

Patient, good vehicle condition, reasonable pricing.

Reviewed: Dec 22, 2016