8 Car Rental Brands in Hawaii - Hawaii Island, Hawaii, United States

We were charged an additional 300 USD for some reason.

Reviewed: Dec 6, 2024

We got a new car Mitsubishi Outlander from Budget…. Very happy with the car and the service…. The paperwork was done in 10mins.. very comfortable and happy with tbe car

Reviewed: Jul 6, 2024

Very satisfied

Reviewed: May 15, 2024

Excellent service

Reviewed: May 15, 2024

Great attitude. Even if I'm not satisfied with the car, they immediately replaced it.

Reviewed: Apr 30, 2024

プレミアムクラスの車ではなく、ミラーもくすんで見えにくかった

Reviewed: Dec 6, 2024

予定通りの車だったので良かった

Reviewed: Dec 3, 2024

車を受け取るまでに30分ほど待ちました。車体の傷チェックはないので事前に写真など撮っておいた方が安心です

Reviewed: Nov 16, 2024

自分で選べて乗ってみたかった車にのれました

Reviewed: Nov 14, 2024

heartsの受付頂いた女性担当者は、手際もよかった。しかし、フロントで搭乗者保険を加入していたにもかかわらず、加入を勧められた。加入証明のプリントを見せて加入済みであることを伝えたところ、スムーズな対応をして頂いた。

Reviewed: Oct 30, 2024

カウンターのスタッフがとても親切で保険についても色々と教えてもらい、とても助かりました。前回、thriftyで借りた時は、カウンターのスタッフに保険についてだまされたので、やはりちゃんとした会社で借りないとダメだと思いました

Reviewed: Oct 30, 2024

Great

Reviewed: Jul 28, 2024

Pretty good

Reviewed: Jul 21, 2024

The service was quite good.

Reviewed: Jul 14, 2024

Very satisfied! The person at the counter was a female trainee who wasn't familiar with the business or the vehicle. She gave me an old 2019 Chevrolet Tahoe, and the trunk couldn't fit my stuff. I went back to the counter and chatted with another experienced white male staff member. He apologized for giving me such an old car and upgraded me to a brand-new 2024 Jeep Grand Wagoneer! It’s 5.75 meters long, similar to a Chevrolet Suburban. It easily fit three 24-inch suitcases, a 22-inch suitcase, two carry-ons, and a bunch of backpacks.

Reviewed: Jun 16, 2024

Need to take better care of their vehicles as the Dodge Challenger we chose to take rather than the Camaro ordered, was in very poor cosmetic condition

Reviewed: Aug 22, 2024

Standardized service without upselling

Reviewed: Jul 30, 2024

Clear instructions on no extra insurance and full fuel return, very straightforward. Just swipe the card and get the receipt. The staff is friendly.

Reviewed: Jul 29, 2024

Overall, I was very satisfied with the service. At pickup, I just said I have extra insurance covered and I will return with a full tank of gas, and the staff didn't try to upsell anything. I only rented the car for one day to go up the mountain for stargazing, but I should have rented it for a few more days because the small car I got later couldn't handle the green sand beach.

Reviewed: Jul 28, 2024

The car rental experience was good.

Reviewed: Jul 24, 2024

Not bad.

Reviewed: Jul 31, 2024

Very good

Reviewed: Jul 31, 2024

In the USA, it’s pretty good to finish queuing within 20 minutes.

Reviewed: Jul 12, 2024

Average

Reviewed: Jul 5, 2024

The lady at the front desk initially asked me to check the car for any damages, saying that they would deduct from my deposit (200 dollars) if there were any issues. However, when I returned the car, she didn't even take a look. I just told her that I had refueled, and she simply said thank you and that was it.

Reviewed: Jun 13, 2024

Very satisfied. We had a small issue and they resolved it efficiently.

Reviewed: Jul 29, 2024

I chose this company even though it was more expensive, thinking their reputation was worth the extra cost. However, I was shocked by how aggressively the staff pushed insurance when I picked up the car, even though I had already opted for full coverage during booking. When I refused, they tried to take a deposit for the keys, which I also declined. The staff member got really angry and ended up giving us a very old car with many scratches instead of the one we reserved. Thankfully, we had a good time, which made up for the frustrating pickup experience. I booked a Camry but got a very old Nissan.

Reviewed: Mar 9, 2024

Very satisfied

Reviewed: Feb 6, 2024

The counter staff tried to sell an insurance. As we told him, that we have allready the one from AXA, he was a little bit angry.

Reviewed: Jan 21, 2024

Das Auto entsprach genau unseren Vorstellungen und war angenehm zu fahren. Alles klappte prima

Reviewed: Dec 1, 2023

Perfect,all too easy. Great car ,great service

Reviewed: Jan 13, 2024

We actually went to the Alamo rental center as they were short staff at National but everything went just fine. Plenty of vehicles to pick from and in good condition.

Reviewed: Nov 16, 2021

There's almost no queue, very few people.

Reviewed: Feb 14, 2018

The man at the counter gave us a free upgrade to a Mustang convertible! We didn’t love the car but we loved the gesture!

Reviewed: Aug 6, 2019