11 Car Rental Brands in Portland, Oregon, United States

I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.

Reviewed: Oct 14, 2024

todo estuvo bien

Reviewed: Nov 28, 2023

The car had the right amount of room for 5 adults and luggage with one rear seat laid down.

Reviewed: Aug 8, 2022

Easy and convenient car rental

Reviewed: Mar 27, 2020

Counter executuve should have told about the toll. Thankfully the executive during the return helped me and saved from a massive toll fees.

Reviewed: Jan 28, 2020

I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.

Reviewed: Oct 10, 2024

I wanted to keep the car longer and extend the rental time. I told Avis rep this when I came to pick up the car. Avis didn't honor the rate I'd already paid. Likewise, they wouldn't cancel by Qeeq booking and create a whole new one. This left me feeling like they jerked me around on the price.

Reviewed: Sep 3, 2024

Overall satisfied

Reviewed: Jul 31, 2024

Quite satisfied

Reviewed: Jul 31, 2024

I went to the store to pick up the car, but when I arrived, the store was closed—due to Independence Day in the US—and there was no prior notification. After contacting them by phone, we were told to pick up the car at the airport, which cost an additional $20 for the ride. At the airport, they charged an extra $40 for the pickup, leading to a total of $60 additional costs and wasting a lot of time. Why wasn't I notified in advance? Poor service.

Reviewed: Jul 9, 2024

The staff at the counter was slow, with only one person working there. They slowly took their time. The key issue was being told we'd have to pay $90 to pick up the car on time, otherwise, we'd have to wait in line for an hour and a half. In the end, we neither paid nor waited in line.

Reviewed: Jul 22, 2024

Very satisfied

Reviewed: Jun 30, 2024

They were great! !!!

Reviewed: Jun 27, 2019

At the drop-off location, sign was not clear whether print-out receipt availabe or receipt in an E-mail only.

Reviewed: Mar 28, 2019

Be aware of the upsell on insurance at the store.

Reviewed: May 24, 2019

Exactly the right size car at a great price. Check in and check-out was simple, fast, and easy. It was easy to find the car and drop it off. Drove great. Good gas mileage. Overall excellent experience.

Reviewed: Dec 22, 2022

Car was very comfortable and drove great.

Reviewed: Aug 3, 2022

Dollar was super easy to work with. We booked a manager's special and when I decided to change it last minute, they still gave me a great rate.

Reviewed: Feb 26, 2020

Staffing of counter was awful. Only 1 person to get everyone checked out and took almost an hour at 12:45 am when other counters had multiple people working the counter and got their lines out in a matter of minutes. Everything else was wonderful.

Reviewed: Jul 10, 2019

The wait time was extremely long. They were understaffed and poorly run.

Reviewed: Jun 18, 2019

Sometimes these downtown locations can be a little tricky to find, but no issues in this case. Some issues on drop off concerning the level of fuel in the car, but in fairness to the staff, they did eventually admit their mistake, and things were easily resolved.

Reviewed: Sep 22, 2022

The company offered us a free upgrade to an SUV which was really helpful

Reviewed: Mar 2, 2020

Arrived at the airport at 1 AM. Despite having provided flight number, arrival time, and pickup time when booking, I was told at the pickup point that the Budget staff had already left and I needed to take a shuttle to a further pickup location. Waited for the shuttle for half an hour but it didn’t arrive. Called but no one answered. Finally, airport staff told me I could pick up the car from Avis since they are related companies. Ended up getting the car after 2 AM. Terrible company; avoid if you have a late flight!!!

Reviewed: May 11, 2019

Very satisfied

Reviewed: Apr 13, 2019

I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).

Reviewed: Aug 11, 2019

unintentionally additional insurance was added. i should checked at pickup. but guy in the checkin counter didn’t tell me it in detail.

Reviewed: Oct 6, 2019

Alamo Portland was the best rental company I have ever used!! Great professionals , great company, great car. Especially Kirsten at the front desk was AWESOME!

Reviewed: Jun 23, 2019

I would have liked to know a little more about the Volkswagen Jetta start and locking systems. They were a little confusing.

Reviewed: Jun 12, 2019

The shuttle service was prompt, and the staff were quite friendly. The paperwork was minimal. Returning the car was convenient.

Reviewed: Feb 28, 2019

Great experience!

Reviewed: Jan 31, 2020

Counter staff was very professional.

Reviewed: Jul 11, 2019

Like: Very happy with vehicle - it was what I needed to pick my son up at college from his first year with all of his belongings!

Reviewed: Jun 19, 2018

Like: Everything!!!

Reviewed: Aug 12, 2018

Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.

Reviewed: Jul 28, 2018

Like: Quick Van just what we needed

Reviewed: Jul 13, 2018