18 Car Rental Brands in London, England, United Kingdom

The vehicle was clean and tidy. Customer service was smooth and they were polite

Reviewed: Mar 4, 2025

The vehicle was very dirty inside with alot of external damage. Green motion accidently charged me for an additional day prior to the vehicle return (the return date on qeeq was correct on the signed vehicle contract). They promised to refund me and never did. Luckily qeeq assisted with refunding me

Reviewed: Mar 4, 2025

Great to deal with, very helpful

Reviewed: Oct 12, 2024

I will NEVER use this company again. Very rude at the pick up desk. Told me i had to buy EXTRA insurance..( i had AXA coverage to 30k...was told it had to be 35k or they wouldn't give me the car!!...I've used AXA with Budget, Avis & SixT with no problem) cost me 72pounds ($100) more. Don't think you are saving money with this company...they are SCAM artists!!!...STAY AWAY !!!

Reviewed: Oct 1, 2024

I was charged £40 extra a day for insurance when i took out cover with QEED, this nearly double the cost of the hire.

Reviewed: Aug 19, 2024

좋았습니다

Reviewed: Feb 10, 2025

없음

Reviewed: Nov 11, 2024

Excellent

Reviewed: Aug 20, 2024

The staff's attitude was very good.

Reviewed: Aug 16, 2024

Very satisfied.

Reviewed: Aug 14, 2024

Please see above. Car had many faults. The dent should be fixed before being rented again.

Reviewed: Feb 6, 2025

All very smooth and easy. Would recommend.

Reviewed: Nov 16, 2024

the car rental was more than double what was quoted due to my late pick up .Europcar website says they hold the afford the whole day

Reviewed: Aug 31, 2024

Great

Reviewed: Aug 25, 2024

We had already purchased full insurance through the Zuzuche platform in advance, but the rental counter added extra insurance charges without informing us first.

Reviewed: Aug 15, 2024

Brand new car and excellent customer service.

Reviewed: Jan 15, 2025

Wait was a little longer than I would have liked but once I was served by Will, it was a very smooth and quick process. Drop off was very quick indeed and Harry was very helpful.

Reviewed: Jan 2, 2025

The clutch was very Strange. Very soft and the slip was very small. Next time I will go automatic gear.

Reviewed: Dec 26, 2024

30分程度遅れる可能性があるので、メールしたが、返信がない。

Reviewed: Sep 25, 2024

It took 3 hours to complete the paperwork, and we had to wait until the next day to get the car!

Reviewed: Aug 22, 2024

The extra insurance was super expensive. It was more than the rental price, which seems ridiculous.

Reviewed: Jan 14, 2025

Waited pretty long and my tire had a slow leak. No one was rude or anything so I enjoyed the employees for sure.

Reviewed: Nov 20, 2024

Messed up booking, but counter staff came through.... Took time nonetheless. Surprised (and somewhat mortified) to arrive at Greenmotion - obvs rebranded on App. Actually staff good this time (previously nightmare - fictitious damage - obvs. common as 3rd party insurance exclude them) anyways this time ok. Gave me 1/2 tank of free fuel for the delay.

Reviewed: Nov 4, 2024

Overall good, but shuttle bus to the airport is irregular and took longer than expected. Allow an hour for wait and travel time

Reviewed: Oct 16, 2024

Really good people. Will hire from them again

Reviewed: Sep 30, 2024

Although I wasn’t a fan of the manufacturing quality of the MG I had, I was grateful for the upgrade to automatic and the friendliness of Mark at the desk when I picked up and dropped off the car

Reviewed: Nov 18, 2024

Car was as booked and checking person was very helpful, freindly and efficient

Reviewed: Oct 10, 2024

The pickup address was not clearly stated, and there is a mileage limit.

Reviewed: Aug 10, 2024

Not good, too many mileage restrictions. Even after purchasing unlimited mileage, there were still charges at the end. The car was in very poor condition, with no air conditioning, and the key remote was broken, often failing to lock the car. This was the worst car rental experience I've had abroad. They didn't provide a full tank of gas at pickup but charged for a full tank at return. Extremely poor service. Another rental company I used for this trip did not have these issues.

Reviewed: Jun 23, 2024

The staff are all very nice.

Reviewed: Jun 14, 2024

Really should have been made aware of the importance of preregistering our car with TFL and been made aware of Congestion Charge Zone.

Reviewed: Oct 19, 2024

The staff's attitude was good and they were quite patient. However, there was an issue when making the payment during pickup. The store's POS machine malfunctioned and maxed out a credit card. It was only after switching to a different POS machine that the payment went through. This not only wasted a lot of time but also caused inconvenience with subsequent card expenses.

Reviewed: Jul 27, 2024

Good service, they offered insurance but didn't push when I declined.

Reviewed: Jun 13, 2024

Highly satisfied

Reviewed: Jun 2, 2024

The pickup instructions mentioned free shuttle service from all terminals, but this was not the case. While waiting at the designated spot at T4 and calling, I was told a shuttle would come but after waiting 35 minutes and calling again, I was informed that only T2 and T3 had shuttles. After going to T3, I was then directed to T2. It took another 15 minutes after a final call for the shuttle to arrive, with the whole process taking 2 hours!

Reviewed: May 26, 2024

At the end of the hire, I was stunned to find out the collision damage waiver did not cover damage to the windscreen from a stone thrown up by another vehicle. Also an an exorbitant charge for the repair. At least 4 times the real cost of replacement of the windscreen!

Reviewed: Sep 30, 2024

Satisfied, convenient pickup and return process, easy-to-find parking lot.

Reviewed: Aug 20, 2024

The service was excellent and very efficient. The process was completed quickly. Due to narrow roads, there was a scrape on the wheel rim, but Hertz did not charge any repair fees. There is a free shuttle bus for pick-up and drop-off.

Reviewed: Aug 17, 2024

The overall service is very standardized, no need to worry about any issues, everything is well-managed and systematic.

Reviewed: Aug 15, 2024